Lawsuit filed against MGM Resorts for not giving us our damn change

On my last trip I collected the abandoned CET receipts by the TITO machine and cashed them all at the cage. Enough to buy my breakfast at McDonalds. I'm surprised more people don't do it but I'm a cheapskate in Vegas.

 

It wouldn’t bother me as much if I could save up all my small TITOs, from all the different MGM properties I played at, and take them to the cage to cash in at one MGM property at the end of my trip. I’m aware of the reasons why this presently can’t be done, but if there could be a workaround this policy I’d be much more okay with it.

 

I did this too... just from one stop at one of the cashout machines at the Flamingo I grabbed what was lying around and cashed out over $6, which paid for my lunch at Ocean One lol These weren't cashout vouchers, but the deceiving little 'receipts' they give at a few CET places (Flamingo and Bally's for sure)... I hope they get sued too!

I can tell you where I would be hanging out if I was homeless in Vegas... one day by one of these cashout machines and you'd make more than you ever could panhandling.

 

I’ll take the ones I find (and the ones I’ll get from cashing TITOs) and throw them in a Dragon or Lightning Link machine. Lucky last chance spin winner! Best score yet was a 36 cent bet bonus bringing back $25 and change. Be a winner today!

 

I had done this too! haha

 

It's a lawsuit over people being too lazy to walk to the cage instead of the kiosk. Nobody's denying them the change, they're just not doing the correct thing to get the change they're crying about. Talk about frivolous lawsuits...

 

I've seen security at Bally's collecting the receipts and tearing them up supposedly to prevent just such a scenario.

 

On #1, sometimes there's a decent wait to get a cashier - I've definitely waited 5-10 minutes before for one. Not a huge deal, but more annoying than the quick cash-and-go at the machines.

On #2, when I was at MGM properties in April the only donation option was to donate to the MGM Foundation. I wouldn't mind it as much if it was directly to specific charities (I'm fine with throwing 30 cents or whatever to the Neon Museum, even if it's in MGM's "name,") but I don't want to give my money to some vague "foundation" that MGM controls, can direct however it chooses, and can much more prominently put its name on and make itself look good. I wouldn't be surprised if they used those "donations" to commission artwork to display at MGM properties, or did "free" admission to one of their on-property museums/exhibits, with a prominent placard saying that it was supported by the "MGM Foundation." I will wait in that line over giving the casino's foundation those few cents.

 

Seriously, in the whole scheme of things, the last thing I'll be concerned with on my Vegas time is spare change. Retrigger's idea makes sense. I hate having change in my pockets and collect it through my stay. My last morning, I leave my regular tip on the pillow and all the change in a glass on the nightstand with a note saying thank you.

 

The lawsuit mentions that there was a short 30 day expiry on the tickets. If you've seen the lines some days its really painful to wait in a line 30 people deep because they have 1 cashier open for 10 cents. Imagine its your last day on a trip there and the line in an hour long and you won't be back in 30 days. The tickets were also only cashable at the cashier, you couldn't put them into a slot machine to use. So they went to issuing short expiry tickets that could only be cashed at the cashier at the same time they reduced the number of cashiers. They get a portion of the unclaimed cents which varies by state. They continued this practice well after the national coin shortage was over. Lots that could go against them in this suit. Odd they didn't hit CET yet, cause they did the same for much longer than MGM and it was also done in an not so obvious way. They printed receipts showing you put in 10.01 and were paid 10.00 and to go to the cashier for the change. These were like ATM receipts and many didn't realize what was going on, and yes there were people collecting them to cash them out. And one time at Borgata the high limit cashier refused to cash mine and said you need to go to the main cage(lazy SOB).

 

So it's not a lawsuit about people too lazy to walk an extra 10 feet, it's a lawsuit about people who don't want to wait in lines? Well okay then, that changes everything... This is a frivolous lawsuit.

 

I read the text of the press release, and agree with the claim that there is no signage anywhere indicating that the machines don't disperse change. As someone who routinely abandons the tickets when change isn't given, I would have been more likely to go to the cage and cash out the whole ticket rather than a partial amount.

 

Wow! I had no idea CET did this since I rarely play at CET.
In my experiences playing in Vegas and Winstar in Oklahoma, the small change TITO’s always worked in other machines, so wondering if those ‘receipt’ type TITO’s were used for an extremely short period of time at the other places besides CET?

 

This might be cause some MGM's have always had the TRU ticket system on their kiosks. If the machine was of change, or say out of nickels and couldn't give you exact change then it would print a ticket, but this wasn't a TITO ticket it was labeled TRU Ticket and could only be cashed at the cashier. During the coin shortage, they just stopped loading their machines with change so it was always one of those tickets. So maybe they didn't put up signage cause it really wasn't a new thing, just well they stopped loading coins.

 

Lols, CET has old machines for paying that didn't have a TITO printer. It would just print an ATM like receipt.

 

For the record, Casino Royale has never stopped giving actual change back at their machines. Just wanted to throw that out there.

 

I don't see it as frivolous. Casino's make it easy to give them your money, but at times its like pulling teeth getting them to give you what they owe you. Every time I've asked for a check they say 'oh no, that will take hours'. So well getting a $10k+ handpay in cash on the floor so I can get jacked in the parking lot is not my favored option. They allow you to pull eletronic funds, but won't put them back that way. They should be held accountable to making it reasonable to get your money from them. Lines over an hour for the 2 cashiers servicing 1000s of customers on a busy night should not be acceptable.

 

I also don't think this is frivolous. I can't wait for discovery in this lawsuit so we can determine what % of these change vouchers actually get cashed. Judging by the mountain of paper at the kiosks, I'm guessing very little.

 

Although I think it is ridiculous that they stopped dispensing change from the machines, they did give you an option to get the change. You could take the receipt given to you to the cashier or just take the whole TITO to there. So two ways to get your $0.12 back. Any ways the only ones to get many money from a class action lawsuit are the lawyers. Maybe you will get 1/6 of the money that your were ripped off of. And that is my 2 cents worth on this topic

 

Just curious, where are there cage lines where you wait over an hour? In nearly twenty years, I think the longest I have waited is fifteen minutes.