Lawsuit filed against MGM Resorts for not giving us our damn change

Well.... if there's any positive feedback for me, reading through this thread.....
.... I have absolutely no regrets with my decision to never wager a penny at a Caesars property.

 

I'm curious... if the "change vouchers" are not subject to the 180 day TITO expiry (which I assume is Nevada law?), would they also not be subject to giving the state a percentage of unclaimed vouchers (since they are technically not TITO's)? Did the casinos find a loophole to fleece both the customers and the state?

 

I'm not sure how big the class will be. But the lawsuit was filed in Louisiana based on a visit to Beau Rivage. In Mississippi. Class representative lives in Louisiana.

 

Not sure on the tickets in question for LV properties. It was Beau Rivage from the initial claimant I believe and most of the wonderful fun of this from me has been experienced outside of Vegas.
The funny thing is some casino's give you TITO's for the change in this specific case that work like normal. For some reason, CET and at least some non LV MGMs issued different tickets.

 

I wonder how you get membership in that class? Played at an MGM and cashed out a TITO? How does one prove they were impacted? Or will it be open to all guests who played a slot machine. This could get humorous....Everyone wins .004 cents.

 

I am astounded. Why are people so upset over pocket change?

No problem dropping hundreds or thousands of dollars. Spending $100 on lunch. $10 for a beer, etc etc

But if the casino does not make it EASY to get your $.50 back - holy $hit Batman!

There are so many ways to deal with that little ticket but folks want to make it big deal.

EDIT: Reminder, they do provide options to get the money. They do not steal it.

 

It's still my 50 cents. No goods or services were traded for that 50 cents.

Why do the casinos feel a need to make getting that change such a big deal? At least at the casinos here in Minnesota the ticket machines can dispense change as well as bills. I would expect the ones in Vegas to be similar - they can simply stock the change in the machine if they don't want to pay for proper staffing at the cage to change the TITOs into currency.

 

Same thing with me at MB & Aria.

 

Yea CET in LV does it, the worst.

I'd argue the receipts (not titos) CET prints out are deceptive in not obviously showing they have money on them.
It's not even clear where they are from. There are just small letters like "CP" or "PH".

We save them and take to the cashier. I'm sure they hate it, but I figure enough of them might force CET to hire more cashiers or people to fill the machines.

 

They started doing it during the "coin shortage" early on during covid. This also removed the need for the coin hopper needing to be refilled which reduced the need for floor personnel to do the work and security to assist them.

 

Its not the 2 cents, its the principle of what they did. They basically used the coin shortage as an excuse and implemented a solution that costs them less with no need to pay staff to maintain/load coins into the machines along with the whole other parts of handling the coins coming in/out and processing them. Their new solution created more need for cashiers but they cut those down to half or less of what they used to be making us have to work to get what they didn't earn back from them.

Some casinos kept their coins going during the so called shortage. Its their responsibility as a business to get those coins to pay us with. They could have gotten them if they needed them.

 

I make then print the tickets and then use them as bookmarks.

 

A bartender at Ballys told me that a homeless guy collected ~$80 of machine receipts (not TITOs) and went to the cashier for the money. They apparently tried to deny him and kick him out, but he produced a valid NV ID and they had to pay him.

 

"Never be astounded by what upsets people."​

- Rudyard Kipling

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Before cashing them in and if I have many - put them all in one machine and then you have ONE ticket. Might even find out you are only a penny or two over the whole dollar. Even the cheapest of us can give up a penny or two?

 

Reminds me of a guy I met at Hollywood Park back in the 70's. He was, basically, a trash picker, but he picked up all the tickets that had been thrown on the ground by patrons who thought they had lost. Although 99% of these tickets were worthless, he told me he could usually come up with about $10 worth of tickets each day that either had change left on them or was a winner and had been mistakenly discarded. He said he once found a ticket that paid over $300. The casinos know what they are doing here. Whether it can be proven in court is doubtful.

 

One semi-relevant thing I haven't seen mentioned in this thread is that a similar-ish controversy happened in Canada in 2012 when they discontinued the penny. Transactions are now rounded up or down to the nearest $0.05 (e.g., you must pay $1.05 for something that comes to $1.03, or $1.00 for something that comes to $1.02).

Obviously, the stakes are MUCH lower with this... given that the absolute maximum you can "lose" is $0.02, whereas the absolute maximum you can "lose" on a TITO is $0.99 (which, even then, most people would toss into a slot machine and make a random bet on, so I'm sure the "realistic maximum loss" on no-change TITOs is closer to $0.50 or thereabouts).

There wasn't too much fallout from this though... largely because in the grand scheme of things, rounding up $0.02 and rounding down $0.02 here and there ultimately evens out for businesses and consumers alike.

While I certainly wouldn't expect casino operators to round up to the nearest $1.00 with TITOs instead of rounding down to the nearest $1.00 like they're doing now... perhaps they could do a similar "round up/down to the nearest X" at some sub-$1 denomination? I feel like part of the "trouble" with giving coins is that you have to stock pennies, nickels, dimes, and quarters. So if they rounded up/down to the nearest $0.25 for instance, they'd only need to stock quarters in those machines.

I'm sure it will never actually happen. But I'm surprised nothing like this has been attempted, considering that it seems to have worked out quite well here in Canada when we made a similar change across the board for all currency.

 

the issue is not with TITOs that can be used in slot machines, some casinos are giving receipts in lieu of coins that have to be taken to the cashier

 

I understand what you and some others are saying, but what it comes down to is a class action lawsuit about people being slightly inconvenienced. I agree that there should be signage. But I also believe that if you want your change you should line up at the cage and get it. Because what's next, I'm too lazy to stand in the other line and I am going to sue and tell people to just bring it to me, and I want feed me like a baby bird?

There is nothing I've read about this suit that doesn't reek of entitlement.

What about when you go to the ticket machine and it's out of cash and you have to go to a different one across the casino? Is there a lawsuit for that? I find that a lot more inconveniencing than spare change on a TITO. Can we get another lawsuit going for a slow cocktail service? These casinos drain us of all of our cash and now they're just not giving enough alcohol like they used to.

 

This is America. You can sue anyone for anything

(edited to remove examples others found offensive)