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WYNN Email Invitation Offers - Summer 2019

Discussion in 'Comps' started by stendu, Mar 13, 2019.

  1. stendu

    stendu Low-Roller

    Joined:
    May 23, 2018
    Messages:
    112
    Trips to Las Vegas:
    10
    In the past 2 years I have visited Vegas 5 times. 4 of those times I have stayed at the Wynn/Encore. Mostly because their email comps/specials are comparable to other resorts on the strip. Even if they are a little more, I would rather spend an extra $100.00 to stay at the Wynn where I know every single aspect will be top notch! However, the past couple of "Email Invitations" I have got are not as great as previous seasons. For Winter 2018 and Summer 2019 I got "discounted rates and $100.00 free play and 2 buffet passes." However, last year for Spring and Summer 2018 I got, "stay 2 or more nights and get 3rd night free plus 200.00 free slot play." I don't spend much when I gamble, but in 2017 and 2018 I spent $2,000 each year according to my win/loss statement. So my spending has basically been the same two years running, so I don't see how my offers could have changed? I'm not terribly upset, it won't stop me from staying there, I'm just curious if anyone else has noticed this? Also, if I call to make reservations, do you think it's worth mentioning this discrepancy from the previous year and see if they will give me a better deal?

    Thank you, as always, for all your knowledgeable help!
     
  2. fugsworth

    fugsworth High-Roller

    Joined:
    Aug 29, 2012
    Messages:
    905
    Location:
    Orange County, CA
    Trips to Las Vegas:
    40
    Marketing offers are determined by a combination of factors, several of which have nothing to do with you. It could be that your older offers were introductory teasers, while your current ones are more closely reflective of your play. It could be that your $2k loss from '17 generated more coin-in than your $2k loss for '18. It could be related to their occupancy rates, or the health of the economy, or a decision to target more players of game X as opposed to game Y.

    As for your last question, I'd do it. The worst they can say is "no".
     
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  3. sunshine54

    sunshine54 Low-Roller

    Joined:
    Aug 18, 2012
    Messages:
    398
    Trips to Las Vegas:
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    I'm just as disappointed from the Wynn „offers“.

    For my next trip booked Delano and Trump Hotel. 5 star hotel also and so much cheaper.
     
  4. TrixieM

    TrixieM Low-Roller

    Joined:
    Apr 28, 2007
    Messages:
    154
    Trips to Las Vegas:
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    We love Encore; fell in love with it the first time we stayed there and were bumped up to a panoramic suite (it was my b-day.) We usually stay 5 or 6 nights. I agree it is top notch all the way. We play quarter VP, mainly, but very little slots if I can’t find “my” VP machine. When we stay there, our play total is probably comparable to yours. We are members of their Red rewards program as well.
    We prefer offers of a decent hotel rate, and don’t care about buffets or a “free night next December” (always And the “pay now and save $10/nt” isn’t for us because it’s not changeable or cancelable and not going to sign up for that these days, since we’ve had to cancel and cut short a trip due to a sudden death in our family.
    I totally agree the offers are certainly not as frequent as they used to be, and not as attractive either. I attributed it to the economy starting to recover, and perhaps the new leadership at the helm (following the departure of Steve Wynn.) Their stock hasn’t really been performing very spectacularly these days either.
    I know that my friends who play only slots get frequent and awesome offers from numerous places, though not Wynn or Encore.
    Like you, we don’t mind paying a bit extra to stay at Encore. Last trip, they charged paying guests for self-parking so we stayed elsewhere. We considered Encore for our upcoming trip since the parking situation has changed, but their mediocre offer paled in comparison to the offer from Palazzo (where we do not drop as much $$, interestingly, but seem to be receiving more offers.).
     
  5. stendu

    stendu Low-Roller

    Joined:
    May 23, 2018
    Messages:
    112
    Trips to Las Vegas:
    10
    Thank you for your response! It was very insightful! I booked my trip for July at the Wynn, you may ask why I don’t take the Encore upgrade? Honestly, I don’t know, other than I like the more convenient walk from the elevator to the casino floor/strip. My dad just got back from Encore and it has made me semi rethink my decision and choose the Encore. My dad got the 2 nights at discount and 3rd night free plus 200.00 free play and 2 buffets. And he gambled about the exact same as me in 218! So again, curious why he got the better offer?! However, last July there was a misunderstanding when I checked in and I got an email after my trip apologizing for their mistake and was offered an upgrade next time I stay. I don’t need an upgrade, because Wynn/Encore is an upgrade in general! I called last week and the gentlemen offered me the free upgrade AND 75.00 food comp! It was extremely generous and I’m happy I called and asked what my options were! Granted I would have preferred a comped night instead, but won’t complain that they went above and beyond for my next stay. So yes, I still wish the offers were like they use to be, but I can’t complain too much. Fingers crossed my future stays beyond July will bring better offers!
     
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