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When do promos/quest points show up?

Discussion in 'Comps' started by NPLV, Mar 5, 2018.

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  1. x3x

    x3x Tourist

    Joined:
    Jul 25, 2015
    Messages:
    27
    Still nothing for me. No points at all.
     
  2. PCSguyMD

    PCSguyMD Tourist

    Joined:
    Oct 5, 2017
    Messages:
    8
    Trips to Las Vegas:
    18
    Same here, I have not received any Feb bonus points at all. Same with my spouse. We both did opt-in mid Feb or so and even saved the terms and conditions that showed after it said successfully registered.
     
  3. offshorecca

    offshorecca Low-Roller

    Joined:
    Jan 16, 2017
    Messages:
    111
    Trips to Las Vegas:
    28
    Depending on what dates you played it can be up to 30 days after before the points could show up. Also it is a slim possibility you did not opt in or swipe your card at the Kiosk
     
  4. pwdump

    pwdump Tourist

    Joined:
    Sep 2, 2007
    Messages:
    38
    Trips to Las Vegas:
    0
    I used the contact form on the TR site and received a response confirming the correct amount. They say they will be applied in the next 2 weeks
     
  5. Astribling

    Astribling Alice In Casinoland

    Joined:
    Oct 3, 2017
    Messages:
    3,356
    Location:
    Indiana
    Trips to Las Vegas:
    17
    That was fast! I emailed trsupport Thursday night and still have not received any response.

    So an update -- After not getting much info in any other format I decided to send a message via FB Messenger. After 2 hours I heard back! They checked into my account and credited me the missing points. And huge surprise, they are already showing up in my account!
     
    Last edited: Mar 19, 2018
    Escaping the Winter in Indiana - Feb 24 - March 3
    Annual Girls' Week!! Starting at Aria, then TBD
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