I just booked Bell for our trip next Sunday. After texting Presidential, getting a reply to call, and then subsequently calling 3 different days with no response, I am done. Unfortunately, you can't book the Teslas on Bell's website, you have to call for those too. So I booked an Escalade online. $154.50 round trip, before tip. I think, for our next trip, I'd still try to book Presidential again. We've used them for so many years and I've never had any sort of issue before now. So they get one more chance. But only one.