What happens when you book an offer and change dates...? MLIFE

[en11871]

I, as with most, have offers to be booked by certain date...mine is 2/28. I'm booking for April, but no sure what dates, hoping to change them when approaching that time. I like particular offers, like this (these) that end soon. I'm assuming that I will receive new offers in March. So when I change the dates in April after booking those Feb offers, will the dates be still under those old offers and not the March ones? Also I probably will go back to vegas in June or July so don't want to not have the new offers to use for that particular future trip. I hope I'm not being too confusing. Thank you all.

 

[Chuck2009x]

It's kind of confusing. But I've done this:

MLife and CET both: First of all, if you call after the book by date has expired, I think they will tell you you can't make any changes.

However, I haven't had any problem getting MLife to drop a night off a comp reservation. And for CET, I have been able to get them to add a paid night to an existing comp reservation (Original reservation was 5 comp, 1 paid; I called and had them add a 2nd paid night at the end).

So i think your question really is moot, because when you say "So when I change the dates in April after booking those Feb offers," I wouldn't be very confident they'll let you do that after Feb 28th.

 

[en11871]

Chuck,

Say I booked the "book by 2/28" offer for 4/14. So, pretty much, the only changes that I can make during April is to cancel...not going to change the number of days regardless like you said about the subtract or add night scenario? I guess technically I would have to rebook the new dates with the current offers during that month? Am I correct? Thank you.

 

[Chuck2009x]

Chuck,

Say I booked the "book by 2/28" offer for 4/14. So, pretty much, the only changes that I can make during April is to cancel...not going to change the number of days regardless like you said about the subtract or add night scenario? I guess technically I would have to rebook the new dates with the current offers during that month? Am I correct? Thank you.

I've never tried it, so I can't say for sure. Somebody else may come in with more information.

But if you booked an offer for, say April 14 - 17. And then Feb 28th passes. And then you call them up and say you want to change it to April 21 - 24. There are always factors like, who you talk to, what your play level is, etc. But I think their system would not let them do it, whoever you talked to would have to get an override, etc., etc. The easy default answer would be "nope, you have to cancel it and use an offer that hasn't expired."

That would be the equivalent of how they would handle a paid reservation - change the dates, you pay whatever the current going rate is for the new nights.

Not saying 100% it won't work, just saying I wouldn't count on it.

 

[en11871]

OK, I hear you. Thank you.

 

[Geogran]

I agree with how Chuck described that scenario.

However, @en11871, here is a scenario that might work for you IF you get both property specific offers as well as online Corporate offers:

1) Feb offer must be booked by 2/28 and you book for 4/12-15.

2) Now your March property specific offer comes in and you call and cancel the Feb offer and book the March offer for different stay dates to 4/14-17 for example.

But you also want to stay again in May but have just used your March property specific offer.

3) Now use your Corporate offer to book your May stay within the date range of your Corporate offer.

(it doesn't matter which offer you use first in the example above as long as neither has expired).

Others may correct me if I have this wrong, but I have used Property specific and Corporate offers in the past as long as the 72 hour between stays policy was adhered to.

 

[en11871]

Somewhat related to this thread...If I have offers for MB and Delano (same FP and FB), are they individually property specific offers? I also have corporate offers, like many others, that includes those 2 properties.

 

[Chuck2009x]

Others may correct me if I have this wrong, but I have used Property specific and Corporate offers in the past as long as the 72 hour between stays policy was adhered to.

I think that's correct, you can use a property-specific offer and a Corporate offer for the same or different properties as long as there's 72 hours in between. I can't remember when the issue of being able to use freeplay from a 2nd offer kicks in.

I have also seen in the terms of some corporate offers that you can use them more than once, as long as your play level on the first (and subsequent) usage was up to par. But this is inconsistent. I know I've seen that wording at least once, but I don't always see it. But it generally makes sense that they would let you do it as long as you're playing. (found it in my current MGM Grand-specific offer: "Minimum play qualifications are required to redeem your offer more than one time.")

MB & Delano, good question. There's only one casino. Dunno. You're finding all the good "exception" questions, lol.

 

[en11871]

I'll let you know whether MB and Delano are considered separate hotels under the offers guidelines.

One question somewhat off topic...if I book only 2 nights of a 3 night offer will I still get all the FP and RCs?

 

[Chuck2009x]

One question somewhat off topic...if I book only 2 nights of a 3 night offer will I still get all the FP and RCs?

You should.

I believe most of the corporate and at least some of the property-specific offers have 2 night mins, but I was able to book a property-specific offer from MGM Grand last year for a single night and I got all the FP and RC.

 

[JaxxLV]

I actually just got done doing this:

I had several offers that had to be booked by 12/31/16 but had to be completed by 2/28/17.

I had both corporate offers and property specific offers that I booked at random dates for stays before 2/28. I did this just to have the the offers on the books so to speak.

I was able to move offers around and ended up utilizing my best offer that originally was booked early February, a lesser offer was booked at the next to last weekend of February. I couldn't make the early feb trip. So I called Mlife. They switched the 2 offers and moved the better offer back a week to this past weekend. This was all done after the book by date of 12/31. Sometime in late Jan early Feb.

 

[Chuck2009x]

I actually just got done doing this:

I had several offers that had to be booked by 12/31/16 but had to be completed by 2/28/17.

I had both corporate offers and property specific offers that I booked at random dates for stays before 2/28. I did this just to have the the offers on the books so to speak.

I was able to move offers around and ended up utilizing my best offer that originally was booked early February, a lesser offer was booked at the next to last weekend of February. I couldn't make the early feb trip. So I called Mlife. They switched the 2 offers and moved the better offer back a week to this past weekend. This was all done after the book by date of 12/31. Sometime in late Jan early Feb.

Good to know, thanks for posting. My summer dates are a little iffy as far as nailing them down. I booked the most likely dates but might need to change them.

 

[en11871]

So the offer is a choice between MB and Delano. When I called VIP to book, the rep did mention about the hotel going with a current offer at the time of changing dates. So what JaxxLV did seem to be different of what I was told by the rep. What JaxxLV did was technically changing dates, right?

 

[Chuck2009x]

So the offer is a choice between MB and Delano. When I called VIP to book, the rep did mention about the hotel going with a current offer at the time of changing dates. So what JaxxLV did seem to be different of what I was told by the rep. What JaxxLV did was technically changing dates, right?

Well, in this exact situation, maybe yes maybe no. If I'm reading it right:

Offer 1 was the superior offer and he booked it for dates ABC
Offer 2 was a lesser offer and he booked it for dates XYZ

He couldn't make the trip for dates ABC, so he had them apply Offer 1 to dates XYZ and tossed out Offer 2.

What they really did was cancel the reservation for dates ABC, and swap the Offer 1 code onto on the reservation he already had for dates XYZ. The XYZ dates didn't change. But they did do the code swap after the book by date. So it's not a perfect example, but it's a ray of hope.