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What Cost Cosmo Comp?

Discussion in 'Vegas Trip Reports' started by ReTriggerMe, Jan 15, 2020.

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  1. ReTriggerMe

    ReTriggerMe Low-Roller

    Jan 4, 2020
    San Francisco East Bay
    Trips to Las Vegas:

    My Trip Report

    Trip Report January 11-15m 2019

    I rediscovered Las Vegas in 2018 after a hiatus of 15 years. In 6-7 trips since, my favorite place to play has been Cosmopolitan. While I get multiple room offers from MGM and Venetian, and a few from Wynn, Cosmo offers are hard to come by. Based on my play, its two-nights maximum, most offers on the calendar are single nights, but if flexible, there are a few two-nights’ opportunities every few months.

    As I usually visit at least three nights at a time, I started at two nights in Aria then moved next-door to Cosmo.

    I'd booked the Cosmo free offer in 2019, then needed to change plans due to family… the result being changed LV lodging to Bellagio. I'm also trying to stay at every nice property on the Strip. So, I've been a bit obsessed about staying at The Cosmopolitan.

    I booked the trip before the 49ers made the playoffs; I'm a season ticket holder and had to sell my tickets due to the trip. Missing the playoff game: one of the costs of my Cosmo Comp.

    Aria was fine. Standard king room, everything in good repair, nice view of Strip. One note on ARIA: they too have joined the ranks of casinos cutting back on top shelf or called-brand drinks for players. I drink vodka on-the-rocks, no lime or mixer… this was first time best ARIA could offer was Absolut.

    This was my first stay at Cosmo, and I was lucky to get upgraded to a one-bedroom premium view suite with invited guest check-in.

    Called ahead and asked if my room was available as ARIA checkout was 12noon. Having a rental car, if not ready, I'd keep luggage in trunk, head downtown. I was by advised by reservations go ahead, because of invited guest status. When I arrived, headed to invited guest line; no room available. In response to indication I'd called ahead; the check-in representative would only politely say that “check-in is 3pm.” She must have said that three times no matter what I asked. It felt perfunctory. For $100/night, I could upgrade to corner suite; I declined. Registration, while polite, was the only department that felt uninterested in guest happiness. As it wasn’t busy, there was nothing special about the invited guest check-in line.

    Checked my bags. Four minutes later, walking through casino, I got a text room was ready. Was a waste to check bags. Headed to Boulevard Tower a very nice room with spectacular view.

    During the two days at Aria I snacked from the Patisserie and Five-50 Pizza at ARIA. I also had my favorite Las Vegas breakfast at Sadelles in Bellagio. I left The Strip to have lunch at Konbea AYCE conveyor belt sushi and Asian food – it was worth the trip.

    While at Cosmo I ate at Hattie Bs, had District Doughnuts, and had dinner at Holsteins. All food was excellent. I still had a free buffet at Aria, so returned there. Outstanding service at Holsteins and Sadelles.

    I had typical play first night, winning, losing, actually finishing the night ahead. Gave back the winnings Day Two – no problem. I don't foolishly expect to win in LV. Just want to be near break even and get some entertainment value for the money.

    Day three through five are the most frustrating gaming experiences since I began playing in the 90s. (Tahoe and CA tribal casino play included)

    I’ve never lost so quickly. If I put $100 in a machine and bet $5… I frequently got 20 spins, most dead, perhaps cash out with $0.30 to $3.00

    After one night at Cosmo, I needed to head off Strip to Wells Fargo for more funds.

    I experienced my first ever slot bonus that paid $0. I’ve had disappointing bonuses- any player has. This trip, I had at least 15 bonuses that paid less than my triggering bet.

    I tried to see a host at Cosmo but left after waiting awhile. I know a little about earning comps, etc. I know that play, or coin-in, matters. I wanted to ask if they consider win-loss. Its one thing to play awhile, losing-winning-losing cycle, but at least earn a tiny bit in comps. Its another to lose in 2-3 minutes, and earn no comps because you didn’t cycle through, generate repeated coin-in.

    Showed up late to tge meetup, confused about scheduled start time. Great meeting folks.

    I returned to Cosmo host office after the VMB meetup. Got a friendly host. He reviewed my account and relayed my play and losses. Although hesitant to say, I got him to acknowledge that my loss-to-play ratio was pretty atypical. He comp'd an amount that covered one night's resort fee. Can't say Ive decoded any comping policy, but I now have one point of reference for consideration.

    Cosmo play was just one aspect. I also moved between Aria and Bellagio quite a bit, with similar loss experiences. Tried Mandalay Bay as I hadn't been there in almost two years… lost, but at least interspersed with the some play that didn’t wipe me out in 3 minutes. Enjoyed Craps at MB on $10 table. I always stop at Mirage on my way to airport… same experience.

    Add that I also had similar albeit brief, experiences at Venetian and Wynn.

    I can afford the losses… I don't risk what I can't afford. But there was almost no joy, no fun, in playing this trip.
    So, I'm rethinking Vegas and frequency of visits. I'm sure my frustration will fade. And I’m too opportunistic to not return to use all of the comps I've let accumulate. (I'm also reassessing my personal policy of spending express comps and points only on F&B, banking them for future extravagances. E.g, I want to try something unreasonably overpriced and decadent on comps/points. I should probably spend every point in my accounts every time I'm in LV.)

    Rethinking: trip duration. Perhaps two nights is enough; its a short easy and inexpensive trip from SF Bay.
    Also rethinking renting a car … I get a great corporate rate, free parking most places, and like the flexibility to visit my family in Henderson, leave the Strip, and even move about the Strip when I'm not up for long hikes. And, a nightime drive down the Strip remains a sensory experience. Still, I'm sure that taxis and Ubers would have been less costly and easier. Plus, waiting at Valet is a hassle… I often self park when I feel its easier.

    This is supposed to be a trip report.

    Facility, dining, experiences… all very nice. Was great meeting others from VMB. I'd volunteer to organize a meetup. Aria was excellent, Cosmo room a treat. I still like Cosmopolitan; but I can't help thinking that pursuit of this first ever free room cost more than anything is worth.

    I'd recommend ARIA, recommend Cosmopolitan. If I'd have won, broke even, or lost slowly…. It would have been a great trip. Not seeking sympathy... I'm just reflecting on what I went through just to get the complimentary room. Hitting the reset button on my perspective vis a vis comps.
    Last edited: Jan 15, 2020
    • Like Like x 11
  2. Flowers

    Flowers VIP Whale

    Mar 29, 2014
    Trips to Las Vegas:
    Sorry about the losing. I have had days like that and have had probably hundreds of bonuses that were less than 5 times my bet, after 6, 8 or 10 spins!!

    I am 50/50 on renting a car. When I do I rarely use it but for long trips it is good to have the option and parking at Wynncore is free and pretty close to the room (not a huge hike), but yeah, Lyft and Uber are so inexpensive now and you can have a cocktail going out the door when I wouldn't do that before getting in a car to drive myself.

    But it still sounds like you enjoyed yourself a bit. It sucks that sometimes trips are like that and crappy service just is the worst on top of that. Here's wishing you good luck the next time.
    Celebrating Life, Family + Friends in Our Beloved Vegas + the Great SW
  3. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

    Apr 24, 2014
    San Jose, CA
    Trips to Las Vegas:
    Sorry to hear about your gambling results. It happens . . . . Better luck next time (I mean that sincerely . . . )
    Well, Canada and Massachusetts are closed, back to Lake Tahoe
    Oh what the heck, I've got vacation and myVegas points to burn. . . .
    • Like Like x 1
  4. smerrian

    smerrian View from Bally's

    Apr 22, 2014
    South Jersey
    Trips to Las Vegas:
    I had a similar gambling experience my last trip...2 weeks of just losses and more losses with very little play. It happens. But my 3 trips prior to that were slightly up (+$300) or even...after 2 weeks of gambling with a lot of play. So, you just have to expect the full range of outcomes.
    Sounds like you enjoyed nice meals at nice properties so the other aspects of the trip seemed good.

    I've found that other activities and explorations around the city are a great way to change gears when you're having a losing streak.
    • Agree Agree x 2
  5. AyDee

    AyDee is getting too old for this

    Jan 20, 2019
    City Of Angels
    Trips to Las Vegas:
    at least you didn't just receive the spanking at Cosmo, you might not have been so down on it if the other side of the trip went well.
    sounds to me you have a decent shot at getting future room offers, I've only reached Sterling, but it gives a once a year free room, and I've received a few 2 day room offers. (need to pay resort fees on comp until next level up I think)
    The comped off upgrade and resort fee you got could be around $100 value, a full comped stay isn't all that terrible...
    Our playing experience there went similarly, we somewhat expected it, and didn't chase too far.

    Don't forget you get points for spend, if you forgot for your food purchases (needed to provide your card) you can chase them down through customer service on the website..

    Sounds like you have another trip in you, if you can convert your stashed points to freeplay, that's one way to kill some time, especially if there's a chance they will expire...

    Real nice rooms though, aren't they?
    • Like Like x 1
  6. Astribling

    Astribling Alice In Casinoland

    Oct 3, 2017
    Trips to Las Vegas:
    Ah yes, the all-you-can-do-is-lose trip. I've been there. I've had to learn to base my feelings about the trip on other things. But it sure can bring down your excitement when you can't hit anything.

    And Cosmo is definitely my favorite place to stay, when I can afford it or when I get comped! LOL
    Postponed Rudies Weekend + Girls Getaway Trip
    10 days, 4 hotel changes, Caesars, Plaza, Paris, Cosmo! YASS!!
  7. tringlomane

    tringlomane STP Addicted Beer Snob

    Jan 21, 2013
    Trips to Las Vegas:
    Thanks for the write up. Bummer to hear about the results. And unfortunately Cosmo seems to be very focused on theoretical loss. So bad trips, it can be pretty hard to get much comped off for some. A good amount of theo is needed to just cover the room alone.

    Also not good about Aria. The cost cutting its pretty rampant with the MGM2020 plan. :(

    Hope your next trip goes much better!
    • Agree Agree x 1
    • Informative Informative x 1
  8. kkinwi

    kkinwi VIP Whale

    Jan 16, 2016
    Northern WI
    Trips to Las Vegas:
    Sometimes hard to regroup after the losing trips.....but then I read the trip reports here and get my optimism back! Thanks for the honest report!
    • Agree Agree x 1
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