I’ve just managed to reach VIP Level 4, after getting from 20,000 crowns at Level 3, to the 40,000 target. I’ve now seen I need another 35,000 to get to Level 5 which is set at 75,000 points. But... It says my VIP points will reset to 0 in 34 days but my Level will remain for an additional 90 after that. Am I right in assuming that means my points balance drops back to a flat ZERO?! If so that would mean if I want to get to Level 5 I have 90 days to get 75,000 - in other words starting from scratch? It seems very harsh to me having spent so much time and effort (and some money) getting to this point and of course I’m not the only one in this situation.