On Monday, 4/17/17, my wife and I arrived in Las Vegas and requested a ride from Lyft from the airport to the Cosmopolitan. We were picked up within 10 minutes and when our driver left the airport he immediately took us through the tunnel. We have been to Las Vegas at least 25 times and while we may not know the best way to get everywhere, I know that from the airport to the Cosmo is a pretty straight shot and that Harmon Ave takes you to the entrance of the Cosmo. I asked him why he decided to take this route and he said that it would save us money over the price of a cab. He said that he used to drive a cab and he knows the best way to take people. He also said that he is unlike other Lyft drivers who sleep on their parent’s couch so he needs to make the rides last longer so he can make more money. I asked him if that is why we got tunneled and he became irate. By now we were on I-15 and he started yelling at me stating that he would pull this car over right now and drop us off on the highway! He continued to berate us for suggesting that he was doing something wrong and threaten to turn the car around and take us back to the airport. He asked if that was what I wanted and I said that I wanted to be taken to my destination. He then asked me why I had a problem with the longer ride, “what’s the matter, can’t you afford it?” Being on the highway with someone threatening to drop me and my wife off on the highway was not a great position to be in, so I decided to sit there silently and then take this up with Lyft at a later time. When we finally got to the Cosmopolitan, the driver popped the trunk from inside his car and reached his hand up to the screen where it said something like “reached destination". But I noticed that he never pushed the button, just either pretended to or changed his mind. I got out of the car and went and grabbed my bag from his trunk. He also got out of his car and met me at the back of the vehicle. I grabbed my bag and checked my phone and noticed that it still did not tell me that my ride was complete and no total was given. I worried that was because he failed to push the end ride button he was somehow going to keep the fare going even after dropping us off to charge us even more. I asked if he was going to close this transaction by ending the ride? He got back in his car and pushed the button and immediately drove away. The fare came up on my phone and I paid it. When it asked for my rating of the driver I gave him one star. I did that only because I worried if I gave no stars that it might look like I just missed that step. I paid the full fare of $14.89 and did not leave a tip. This was a horrible way to begin our trip. Being ripped off is one thing, but then being threatened with being dropped off on I-15 at 11pm is something much worse. He clearly took advantage of us and then became hostile and aggressive when he realized that he had been caught. After arriving home, I sent an email to Lyft letting them know what happened. Within a few hours I received a response stating that I would get a full refund and that the unfavorable rating I received from the driver was removed from my account. They also told me they would address these concerns with the driver and they apologized for his actions. I have no issue with Lyft. I appreciate how they handled the situation. Just like calling a cab, one of the first games of chance you play in Vegas is the type of driver you receive. This time we lost.