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Trip to Vegas to Utilize Caesars Palace Promos

Discussion in 'Vegas Trip Reports' started by FABismonte, Jul 29, 2020.

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  1. FABismonte

    FABismonte Tell my wife I am "about even."

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    My Trip Report

    It is easier to write a trip report after one wins, but it is not realistic to always win, even if I think I had the advantage flying into Vegas. So I decided to write one up, even on a losing event so that others may perhaps gain some information. After all, I learn a lot from the VMB and only posting about winning trips may be somewhat misleading.


    Wife and I flew in Vegas last weekend on Friday primarily for the CET Apple products promotion. The terms we knew of in writing was she was getting $1,000 free play or an Apple Mac Air guaranteed plus if we put in 5,000 in tier credits of action, she would get instead $1,500 in free play or an Apple Mac Pro lap top. I did not have such an offer because I don’t play as much in Vegas so we decided to just play on her card.


    We had a room at Ceasars Palace. We rented a car and valeted it at the Seven Stars car access on Flamingo. We did not get a “welcome letter” which usually spells out the terms and information of the promo and the guy working the Diamond Checkin did not know all the details but told us to go to Total Rewards desk to get them – as I will mention later, he was mistaken. Our host had already reserved an Augustus tower room with a view of the Bellagio fountains. The clerk asked if we wanted an upgrade. Frankly there are few true suites on the tower (we have gotten the petite suite before and it was just a bigger room with more inefficient empty floor space) and we were concerned that an upgrade to a suite may require our play to justify it prior to getting any back end comps. Besides, it was just the two of us in the room (no famiy) do we did not really care for an upgrade so turned it down.

    The room was fine and had a red tape with a statement like “sanitized for your protection” or the equivalent across the door threshold as we entered. The view of the fountains was as promised. We were warned by the desk clerk that there was no room cleaning during our stay but we could ask for towels, ect if we wanted them and it would be delivered. Frankly, while it was supposed to be “for safety” I think it was a way for CET to save money on staffing as we had stayed in Palazzo on the Fourth of July and we had regular room cleaning. Wife was not impressed by this measure by CET.


    Nearly all guests we saw had a mask but some were using them as chin straps. But at any rate, mask use was much better than when we were in Vegas during the 4th of July weekend.

    We went down to the Total rewards desk and got free play reimbursement of $600 for the flight due to the annual Diamond Elite flight. The boothling, however, knew nothing about the terms of the Apple/Free play offer so the desk clerk’s guidance on that was incorrect. Here is the voucher below which we converted to only $500 in video poker. Getting poor returns on free play washing was a consistent theme in CET this trip.



    flight.jpg
     
    Last edited: Jul 29, 2020
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  2. FABismonte

    FABismonte Tell my wife I am "about even."

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    We put in some play at the non-full play video poker machines available at CET. And then went to dinner at Old Homestead. Because the laurel lounge was closed, as suggested by someone on the VMB, we talked to the waiter about getting our Seven Stars free drinks there. He knew nothing other than to suggest it was limited to a bar. I asked him to talk to the manager who straighted him out. I had an Old Fashioned, a Swedish mule and wife had a class of Cabernet. We were entitled four $20 a drink allowances. Dinner was excellent as usual.


    I was thinking of stopping by Montecristo for a cigar and drink but wife does not like smoke. I would have done so with my buddies. I would only go myself if the bar top was open for video poker but no bars are open in Vegas for now.


    Laurel CP.jpg

    Sports book.jpg
     
  3. FABismonte

    FABismonte Tell my wife I am "about even."

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    Straight flush.jpg 4 of kind 3.jpg

    After dinner we decided to play 9/5 JOB at $1 spin poker which is best of the bad video poker available at Ceasars. Our plan was to earn tier points toward our 5,000 target, half on Friday and half on Saturday We collectively lost money playing but I did have a nice hit which got me to break even with a three way straight flush as well as a nice four of kind on 3s. I did watch “Call of the Wild” starring Harrison Ford and computer generated dog for the Seven Stars daily free movie in the room before going to bed.
     
    Last edited: Jul 30, 2020
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  4. FABismonte

    FABismonte Tell my wife I am "about even."

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    The following morning, I went to the Ceasars sports book to make a baseball bet. I saw the sign that it was open at 10:00 am – just in time to make a bet before an afternoon Cubs game. When I got there, the guard told me that the Sports Book was closed because a manager there got COVID last night. Perhaps just as well as the Cubs lost that day.

    The Starbucks next to Augustus tower was closed and had a sign to visit the Starbucks at the forum food court. The line was loooong, about half an hour but free drinks were free drinks.

    Starbucks.jpg
     
  5. FABismonte

    FABismonte Tell my wife I am "about even."

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    We then played and lost a bunch getting to the 5,000 tier point level of this trip (another 2,500). Wife insisted in playing slot machines which just ate up money, but what can a husband do? I just have to pick my battles. In the meantime, I went back to 9/5 JOB $1 spin poker and lost my ass so I guess I was in no position to complain.



    We when went up to the Roman Meeting room or whatever they call the room where we cash out our free play. After waiting in another looooong line the lady helping us asked whether we knew about the “additional” play offer? Say what? Apparently, in the missing “Welcome Letter” we were to be told that in addition to the Mac Pro/$1500 free play offer for 5,000 points, we were ALSO entitled to the one of the following free play amounts based on tier point levels this trip. I had her write it down so I have evidence. See below.

    Roman.jpg
     
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  6. FABismonte

    FABismonte Tell my wife I am "about even."

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    Wife and I decided to shoot for another 5,000 points (total of 10,000) to get $2,000 free play in addition to the $1,500 in lieu of the Mac Pro laptop.

    It was a death march to get the additional 5,000 points. The machines just died. In particular there were very few four of kinds and no straight flushes – never mind never filling in any four to a royals. It makes me sad just to think about it but we were simply crushed. Wife and I were scrambling just to get access to the 9/5 JOB machines which were not too bad last night. But even when the machines (and the socially distant players) gave us an opportunity, we still kept getting killed. I think a bunch of other players were intent on generating points on the same machines. The only thing that kept us going was the thought that our losses would be largely off set by the expected $3,500 in free play. It look us a long time to get to a total of 10,000 points (5,000 up from previous level) and the only thing that made the day bearable was good food and relaxing breaks in the room – along with another movie – albeit not a memorable one.


    The next day on Sunday, after an overpriced breakfast at Café Americain near the lobby of Ceasars, we went to the Roman ball room and redeemed our play for two vouchers worth a total of $3,500 in free play. We then went to the cashier where we were given seven $500 vouchers. We had asked for $100 vouchers but were told they were largely cleaned out and could/would only give us them in $500 denominations.


    Then to reduce (allegedly) volatility, we played the free play on 7/5 video poker. But believe it or not were only able to convert $3,500 in free play into about $2,100 in cash – after only playing through once! Well we were depressed and before we left on a flight did some more gambling which which did not work out.


    So we left Vegas $2,000 in the red even after we theoretically were supposed to make money based on an attractive promo. I could end by saying that at least we were in a nice room, good food, ect. But I am still disappointed.
     
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  7. 3OfDiamonds

    3OfDiamonds Vegas is Fabulous When You Degen Responsibly ;)

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    Thanks for the TR :) Sorry you ended up on the negative side of positive expectations - that’s never fun :oops: Best wishes for next time :thumbsup:
     
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  8. Vegas28m

    Vegas28m Medium Roller, Chicago

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    Thanks for the TR
     
  9. dankyone

    dankyone VIP Whale

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    Thanks, FAB...I think you had the advantage and played it right...sometimes the cards don’t fall the right way.
     
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  10. smerrian

    smerrian View from Bally's

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    We all have losing trips. At least yours was mostly with their money. I can't say the same for my last trip. Lucky you.
     
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  11. Brindle

    Brindle Tourist

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    I was on same promo (but at $1,000). I noticed that spin poker in high limit room was never unoccupied (or if it was, the multicard keno machine next it was was always occupied). I had same luck as you. Converted the 1000 into around 600. Then went on to lose a couple K over the trip. The main thing i didn't like is that they only had one section of table games open until around 8pm and with limits around 2x normal, so didn't really play much table games which i usually enjoy (and slows down the burn at slots/VP). I also had the same experience with the promotion, was told to go to cage, then to players club, then up escalator to promo room, then find out about 'wait and get more free money based on gamble' - come back tomorrow etc.
     
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  12. Flowers

    Flowers VIP Whale

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    Sorry @FABismonte about the results but I appreciate very much your writing a TR. It's annoying that CET didn't have it together in terms of the promo. It is head scratching in ai many respects.

    Glad you enjoyed the room and Old Homestead. What was the vibe like generally while you were there?
     
  13. B T

    B T Engineer, gambler, drinker. Order varies in Vegas.

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    Caesars Palace is always a blood bath for me. I feel ya!
     
    Oyster Bar, Nobu, Hell's Kitchen, Mon Ami Gabi... oh yes
  14. wasilla

    wasilla High-Roller

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    Nice TR FAB. An advantage play gone bad isn't going to stop the presses. We all know it happens sometimes. You're still a winner in my book, or at least "about even."
     
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  15. FABismonte

    FABismonte Tell my wife I am "about even."

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    Hi Brindle,

    With the social distancing, it was a hassle to get to the machine I wanted, particularly since CP has no "good" or full-pay machines and only "less awful" pay schedules on a couple of video poker machines.

    When we checked in, we were told that no "Welcome letters" were being provided due to COVID transmission, but that does not explain why no emails were sent or why communications about the promo within CET was so bad. And don't get me started on the substitute procedures for the Laurel Lounge.

    Sorry your conversion pf free play was poor.

    FAB
     
  16. FABismonte

    FABismonte Tell my wife I am "about even."

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    Thanks Wasilla. I could not tell my wife that since she was almost always with me this trip!
     
    Last edited: Jul 29, 2020
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  17. FABismonte

    FABismonte Tell my wife I am "about even."

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    It seems our luck is bad at CP. I am thinking of trying my luck on the bicycle promo and play and stay at another CET casino.

    Additionally,in the cycle promo the hurdle between a 8000 tier scooter and a 50,000 motorcycle is so yawning, i would not be surprised if there was again a unpublished "additional" bonus in between.
     
    Last edited: Jul 29, 2020
  18. FABismonte

    FABismonte Tell my wife I am "about even."

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    Hi Flowers,

    We did not feel unsafe and the casinos were neither especially crowded nor ghost towns. My wife did some serious mask "trick or treating" by taking a couple of "extra" every time she saw a dispenser at an entrance. Had to push her luggage down to close it.

    My wife and I may be exceptions in that we are happy with a good promo, nice room and good food. We are not nightclubers, and shows are fine but not crucial to us. So the social interaction or dating scene others love Vegas for is not missed by us.

    Looks like your brother @Champster1 will be doing Vegas soon, you coming along with him?

    FAB
     
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  19. Maxbet

    Maxbet High-Roller

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    Enjoyed your report. I've only had a handful of real winning trips over the years. Probably because I mostly play slots and just a little VP. Funny enough, two of my four handpays have been at CP.
     
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  20. dankyone

    dankyone VIP Whale

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    This time CET didn't give you a welcome letter for one of their promos...not unusual. Sometimes even if you DO get one, it is less than worthless since they cut and paste text from previous promos. There are often incorrect dates, times, and nearly always ambiguous or even wrong information. So you trudge the well worn path from registration to cashier to players club to host to ballroom...collecting different information from each place...and try to put the pieces together. It can turn what could be a nice luxury trip to Caesars Palace into a grubby tacky little game of trying to make sure you're getting what you signed up for in the first place, knowing that if you don't double check everything you are bound to miss out on something you are supposed to be getting.

    "Oh, you got the wrong letter at check in"
    "Sorry, you can only pick up that free play on Monday"
    "Desk closes at 6pm"
    "You were booked in on a different offer"
    "We are out of ____"

    Above are many of the aggravating things I have heard or overheard at CET. Now I'm always on my guard at their properties to make sure I don't forget or overlook something that I'm supposed to get. One would think it might be better organized at Caesars Palace than at some Harrahs in the hinterlands, but no. Hanging over it all is a general attitude of "just play the way you normally would and be happy with what we give you." No thanks, I'm here because of this promo, I want to extract the maximum value from it.
     
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