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TR Aspirations II trip for international players

Discussion in 'Comps' started by HeliBen, Jul 12, 2017.

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  1. HeliBen

    HeliBen Low-Roller

    Joined:
    Jan 4, 2017
    Messages:
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    Trips to Las Vegas:
    5
    I made Aspirations II this last trip to Vegas.

    So I went into the host office at Ceasars Palace and asked about the Aspirations II trip, how to book it, how the airfare works etc (it says on the TR website that you are entitled to $750 airfare credit)

    The host told me that since I am from Europe I would not be receiving the airfare credit. She said something about their own travel agency booking the flights, and only domestic flights.

    I didn't really question this a lot at the time but thinking about it now I feel kind of cheated. It clearly says that I am entitled to it on the website. Can they really not book international flights?

    Does anybody have any experience here?
     
  2. nostresshere

    nostresshere Mr. Anti Debit Card

    Joined:
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    Location:
    TN
    Trips to Las Vegas:
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    I would go back again and tell them this is BS.

    I surely would expect a dollar limit of $750.. but...
     
  3. meyers67

    meyers67 VIP Whale

    Joined:
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    Can you save money flying to NYC? Then you can get CET to pick up the NYC-LAS roundtrip ticket.
     
  4. easy_money

    easy_money High-Roller

    Joined:
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    That's BS!! I would ask your host to provide something in black and white that states that the benefit/perk is specific to domestic only. According to their own "Rules and Regulations" at https://www.totalrewards.com/content/cet-tr/en/overview/aspirations/rules-2017.html#offer3 , it mentions nothing about having to be domestic. I would go back to the host and question him/her and if it's still the case, you can always go further up and reach out to management/executives. It's a benefit you clearly earned and if there was specific term like that where it only allows domestic then they need to put that in their rules and regulations.

    Below are the details from the site.

    2017 ASPIRATIONS LEVEL 2 (80,000 TIER CREDITS)
    Member 2017 Tier Score must be 80,000 or higher.

    GETAWAY
    Valid Dates: February 1, 2017 - June 30, 2018. Must be booked by January 31, 2018 with all travel fully completed by June 30, 2018.


    Total Rewards members who earn 80,000 Tier Credits in 2017 will receive a Getaway with $750 airfare credit and a four night hotel stay.

    • Total Rewards property must be within the continental United States or Canada.
    • Harrah’s® Philadelphia Casino & Racetrack, Horseshoe® Casino Hammond, Harrah’s® Louisiana Downs, Horseshoe® Casino Council Bluffs, Horseshoe® Baltimore are excluded.
    • Based on availability. Blackout dates may apply.
    • Getaway limited to two people, one of which must be the Total Rewards member.
    • All accompanying members must be 21 years of age or older if traveling in the United States, 19 years of age or older if traveling in Canada.
    • One Getaway per customer per qualifying year.
    • Getaway must be booked 30 days in advance of travel date by contacting a Host or the VIP services hotline.
    • Airfare expense limited to $750, applicable toward coach, round-trip ticket(s). Anything over $750 should be covered using a member’s Reward Credits, cash or credit card, at the member’s option.
    • Airfare credit only valid to/from Total Rewards destinations. Any deviation may result in charges to the member.
    • Room stay is subject to a minimum 2-night stay and is limited to a maximum of 4 consecutive nights.
    • Completing the Aspirations Getaway requires the package be completed in its entirety, which requires a room stay at a Total Rewards Casino.
    • Trip is in addition to the Level 1 Aspiration.
    • Aspiration offers are in addition to qualified benefits or offers and can be used in any order during the valid redemption period.
    • Between February 1, 2017 and June 30, 2017 this offer will not be available to members who qualify in 2017 if the member qualified for a 2016 Getaway and has not yet redeemed it. The offer will become available after the 2016 offer is redeemed or expires, whichever happens first.
     
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