Table Gaming Dealers at NYNY

Has anyone been to NYNY to play table games (BJ, 3 card, etc) recently?

I used to always stay at NY, but now I don't think I'll ever go back. The dealers were absolutely awful. No matter what time of the day it was, they seemed irritated and inconvenienced by having to deal to us. Some of then even seemed downright angry. Even when we were winning and tipping, there was just no emotion. It's really sad because I used to love NYNY - it really seems to have gone downhill.

Anyone else noticed?

When I played at any other MGM resort, or CET, or Cosmo, I had a great experience. NYNY was really a let down.

 

I haven't noticed this as a "change", per se; on the rare occasions I've played there over the last few years, it was a terrible experience. Some friends wanted to stop in and play roulette there about a year ago; I played ten spins without a single win, and remember being told by the dealer, in a pissy voice, "Maybe you wouldn't such terrible luck if you tipped occasionally." Colored up and left after that.

 

I love the feel of NYNY but don't gamble there much. That is awful a dealer would say that. The most fun I have is at Ellis Island. If im up at all I always play for the dealers at the craps table and they really get into it. Even if you don't tip they have fun. Just my observations.

 

I don't gamble there often (just a couple times a year), but I have not had bad experiences with the dealers. If a dealer treated me as 44 is relating, I would color up too and leave

 

Tip when you have lost every single spin, sounds like the server that gives you terrible service then is mad that she didn't get a tip!

 

You are not alone.
I stopped playing tables at NYNY since last year. The dealers and pit bosses (at least in the carny game area) were all bad.

 

Agreed - I have had the worst experience in the Carny game area by far, but the craps and BJ pit areas were not any better.

Sad because I used to love this place. I will not even stay here again must less play here.

 

You should have told the dealer, "Maybe you would get more tips if you didn't have such a pissy attitude."

 

Dealers with pissy attitude just means they are providing the true NYC experience. Never been to a city with more pissy and irritated people so why should the casino differ.

 

Lol, well maybe it's all a schtick then!

 

I gamble there a lot and I've had more good dealers than bad ones. Occasionally you will get a pissy one, but most of them seem pretty friendly. I mostly play Pai Gow Poker there...

 

I would've slid them a dollar chip across the table with my middle finger - what a shitty thing to say to a customer

We stayed at NYNY twice back in 2010 and the only thing I remember about the dealers was we had s great one when playing sic bo one night and a pit boss sweating the money and annoying the shooter on a hot craps roll

 

THATS bad, really bad. I'm kinda like a cpl of the other posts here, I do like nyny but just don't really like to gamble there.

 

And what kills me is that I'm actually a really good tipper, regardless of whether I'm winning or losing overall. Hell, I probably have trips where multiple sessions would have been winning ones if not for how much I was tipping. But I only rarely play roulette, and my philosophy on that game is that a win is such a long shot that I tend to tip out of winnings on an individual spin (i.e., I'll toss over a chip or two out of whatever I won on that particular spin), as opposed to on blackjack or craps where I'll just make their tip a piggyback on my bet. I was incredibly put off by it.

 

I last played there a couple of years ago. I had a bad roulette dealer that kept sweeping up winning bets. She'd sweep away splits, wouldn't notice if an outside bet won...in general awful. So I colored up there and went over to Let It Ride, that dealer was one of the biggest grumps. I played maybe 10 hands before getting out of there. If I am passing through now, I might stop at POUR 24 for a beer but that's about it. I'm pretty much done with NYNY.

 

I have trouble labeling dealers at any casino as being "Friendly" or "unfriendly". "Good" or "bad". Dealer quality varies from table to table, pit to pit, shift to shift. And dealers come and go. I've experienced good and bad dealers at every casino I've ever played at. High end or low end.

 

I try to make it fun with any dealer,some are a little more grumpier than others but the more I goof around with them they usually seem to lighten up.I realize that they deal with a lot of different personalities and that can be a challenge!!

 

Some dealers are "crabby" for a reason. Some gamblers treat the dealers as if it's the dealers fault they're losing. I've seen dealers berated by players many times. Anytime you deal with the public you're getting the bad with the good.

 

NYNY dealers are generally unfriendly, but they are not much different than most other dealers at MGM casinos. They must be treated worse than CET dealers. The Bellagio and MGM Grand craps dealers, in particular, act like they wish you weren't there (and that they weren't there either).

 

Do they still have that nasty, old, short blond haired woman as the shift manager on Swing shift? I once got into a fight with her after they backed up cards on a blackjack game! Wtf? I said you cannot back up cards what are you doing? She backs up cards, which is against regulations, the dealer makes 20 and takes everyones money, she gave me a nasty look, and walks away. I noted the table, time, and all the details. She is the nastiest boss I think I have ever come across at any casino. Things trickle down from the top, as they say, and if she treats customers the way she does, I can only imagine how she treats her employees.

Day shift dealers seem to be the best and nicest in my experience. They may toke hustle a little here and there, but nothing too blatant that I've noticed. The day shift manager is the one in charge, and he is also the most reasonable, nicest guy.