I logged into my SWA Rapid Rewards account yesterday just to make sure I booked EB for my wife. While I'm checking my flight it says would you like to add Companion? WTF, I couldn't have not booked her? In a panic because the flight is in 4 weeks and I can't believe I could have forgotten her ticket and she will be in C boarding. So I add her as Companion and also add the EB fee for both flights. Now I go through my records and there is her RT flight, booked and with EB. I call SWA to confirm her confirmation number is valid from the original purchase. So now they have to refund the air tax charge and the EB I repurchased. It all worked out, but their computer sure screwed up.