so this is how my trip so far has gone: - comped flights, hotel, limo, and $500 folio credit - we arrive in Philadelphia airport at 9:30am Thursday from a red eye flight on Wednesday from California. No limo waiting. Call up Harrah's lady says I have no limo for you today. I'm like wtf and she was so rude about it. So I text my host he apologized and said get a town car and we will reemburse you the cost. So I had to call around and thankfully I found someone 2 hrs later. Joe's limos was very nice and helpful and I will recommend them. - so we get to Harrah's. Check in at the front desk seven star checkin. The lady says you were supposed to check in yesterday. I'm like wtf are you talking about you all setup all this crap and I just flew in 4hrs ago on the flight you all booked. So she leaves the desk literally 4 times for 5-10 mins at a time. I text my host and said I'm about to leave this desk and get a drink for an hr to calm down. Finally get a room. - so we're walking the casino and the dealers and waitresses are very nice and the gambling is ok. Not up but it's not horrible. - go to the buffet to eat and the waitress apparently is so Fing lazy that she takes like 3 groups at a time to various tables. Sits us in a disgusting dirty area and had an attitude the whole time. The food was ok but not great. Just a horrible experience tho. For $100 for 2 too. So dumb. - we then go to bed early cause we want to take a bus to New York in the morning early so we can see New York and the today show in time square. - get up at 2:30am Friday. Turn on the water. BROWN!!!! Disgusting. Call the front desk. They switch our room. Before we unpack again I check the water. BROWN!!! So now on room number 3 in a different tower thankfully clear water. By this time it's took late for us to make our bus to see the today show so I'm just pissed. Ok that's enough for now. I'll continue with the rest in alittle while. But so far this place is the most horrible place I've ever visited in my life.