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Resorts World's Cashless System/App

Discussion in 'Casino Industry & Development' started by Sonya, Jun 16, 2021.

  1. Sonya

    Sonya Queen of VMB

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    This article introduces the new cashless system that will be in use at Resorts World.

    https://www.cdcgamingreports.com/sightlines-cashless-payment-ecosystem-to-debut-at-resorts-world-las-vegas/

    I know some people will be completely opposed to this, but does anyone plan to try it out? What appeals to you about it?
     
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  2. Nevyn

    Nevyn VIP Whale

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    No thanks. It is easy to do cashless everywhere but gaming anyway on a credit card that gives you points. And not only do I not trust the budgeting controls of a casino app, but it is also extra playerprofile data you are giving them. I kind of like the idea of being able to go on a big coin in run on a low bankroll and look like a compable player. That doesn't work as well when they know your max daily budget.
     
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  3. Cageet

    Cageet new member of the handpay club

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    Is going cashless a good thing for tipping the employees? i suppose there would be a way to tip an employee through the App. Seems strange to me though. Maybe cashless, except for the tipping part.
     
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  4. Cageet

    Cageet new member of the handpay club

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    To answer the question though, I am open to the idea but strongly oppose any program or service fees. Seems like that would just shrink my bankroll. I can handle my cash just fine, thank you. This system better be free. Or have some offsetting benefits other than "convenience".
     
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  5. SMG

    SMG VIP Whale

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    Security and most likely service/transaction fees are my only concerns about using these cashless apps, as well as which type of accounts that you can use to fund the app.

    Boyd has also implement a cashless system at the Blue Chip Casino in Indiana which I frequent and you can only fund the app via your bank account/debit card or PayPal, no option to use a credit card. I would imagine having accounts linked with the app would be a problem for those with gambling problems, since it would be easy to keep transferring funds. LOL I'm reluctant to give their cashless system a try so I'm still using cash. :headbang:
     
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  6. Flowers

    Flowers VIP Whale

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    I rely heavily on cash in Vegas, almost to an extreme, and it's by choice. For great restaurant staff I prefer to tip in cash as I assume they prefer it and they get paid right away. I also tip spa staff extra with cash and even with a decent sized bankroll, I personally don't like the idea of credit lines. I have used credit cards in a pinch for cash in Vegas (I seldom bring a debit card) but I like that I make myself actually go to a bank if I need more cash for my bankroll.

    I used a version of the RW system on a cruise ship and it was convenient but that's a different set of circumstances IMO. I honestly don't like this at all and I think the odds of fraud or abuse and the ease of people really going full on tilt to a dangerous level would be much higher.

    If this means I literally can't insert cash into a slot or VP machine at RW I honestly don't see playing there. IMO this was a mistake. Make it an option? Okay. REQUIRE it? Mistake.
     
    Last edited: Jun 16, 2021
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  7. Flowers

    Flowers VIP Whale

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    Sometimes when I get handpays the slot attendant will ask if I want a ticket for the amount of the winnings or cash. I think a lot of people ask for tickets as it makes it easier to play. I think ONCE I asked for a ticket. I like the cash, even if it is tedious feeding bills into a machine as I have a much better sense of what I am doing and it helps me better manage my money. If I'm doing a lot of "feeding" it requires a physical action and I'm much more aware of how much I'm losing. You lose that with a cashless system, which is I'm sure one of the reasons why it is being implemented.
     
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  8. SH0CK

    SH0CK Stylin' and Profilin' Quasi Tech Admin

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    I'm guessing this is also a way for them to allow the use of crypto currency use as well.
     
  9. dmr

    dmr Registered Abuser

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    Mixed feelings here.

    Convenience is a plus.

    Privacy and security are big minuses. This would track every cent spent and every wager, including exact time and location.

    If there's a direct link to one's credit/debit/checking/savings it could be risky!

    And, LOL, you might be surprised to learn that Bitcoin and the like are not as anonymous as once thought.
     
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  10. SoCalMon

    SoCalMon High-Roller

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    I read the article, looks like its going to be by choice. If you want to use that system, you have to sign up AT the casino. Does not say we have to use that system. I prefer cash and vouchers. San Manuel Casino in Highland one of my local casinos has machines around the casino that you can pay with credit card and get the money out by voucher without having to get it all out in cash as an option. Thats the only thing I see that would work. I prefer just cash though.
     
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  11. SoCalMon

    SoCalMon High-Roller

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    Found another article with more information...

    Resorts World Las Vegas to offer cashless wagering at slots, table games | KLAS (8newsnow.com)
     
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  12. Farner

    Farner Low-Roller

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    I see this as way to figure out what all casinos know. In order to attract younger gamblers and attract a new generation of players, there must be a cashless system to allow for gaming.
    These systems as described are just attempts at solving this. I usually wait until the problem is solved in a mature and more secure way. I would not trust any of these yet and security, privacy and fees would be my main concerns.
    Maybe Tim Cook can get ApplePay approved for riders. I might try that.
     
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  13. mwig

    mwig VIP Whale

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    Credit cards won't be accepted until the legal situation changes. Gambling debts are unenforceable so there is no upside in the casino's view. If a customer disputes a charge it sets the stage for a legal battle. Long ago, most online casinos either stopped accepting credit cards or billing in a way to make it look like a purchase rather than what it actually is which won't work for a regulated business.
     
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  14. ebbinns

    ebbinns Low-Roller

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    If people are using their credit card as the funding source or using a credit card to load credits on a machine, they need to check with their credit card issuer as that transaction may be considered a cash advance, subject to fees and immediate interest charges racking up. I know that Chase and a few other big banks changed their terms and are treating online lottery purchases as cash advances.
     
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  15. Flowers

    Flowers VIP Whale

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    Wanted to share one pertinent story that I'm sure is familiar to many cruisers that have recently been on ships with casinos. On the cruise I took last February (yep, just before the pandemic hit), you could use cash in the ship's casino slot machines and there was an ATM on the ship but for various reasons (including earning Am Ex points!) I typically downloaded cash at the machine. It was actually charged back to my room, with no fees, etc., just like I might have charged a high-end meal, spa treatment etc.. It was then on my bill at check out and I just paid the bill with my Am Ex. I overhead one story -- a few people removed -- that some adult kid had charged thousands of dollars tied to gambling in the casino to their parent or grandparent's room/card. I'm sure it wasn't super easy to do but from what I recall of the process, it wouldn't have been that hard.

    I'm not suggesting that would be easy to do at RW but what comes to mind, from my own experience, is how "easy" -- frankly too easy -- it was to just put more cash in the machine. You didn't even need to get up to go to the ATM or your room to get more cash. That times many thousands of people, a percentage of them who will likely go on tilt faster and harder with this system, likely means more revenue for RW in the short term but I can just see the stories popping up months from now about abuse.

    That being said, I get the points made above about how for a younger generation they may prefer this. Everyone's an adult but I'm still kind of nervous about the idea, for them. Cashless payment for a restaurant meal or at a grocery story is not the same IMO as a cashless system for gambling.

    I missed that it was a choice so that's good. It's going to be interesting to see how this plays out.
     
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  16. worldpool

    worldpool Tourist

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    I will try it out
     
  17. Mr Bulldops

    Mr Bulldops Low-Roller

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    That sounds like a much better option.

    Giving gaming companies (and individuals) easy access to their funds with this system will create security concerns and foster problem gamblers.
     
  18. stlguy197239

    stlguy197239 VIP Whale

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    Same. I will pay for everything with cash when I am in Vegas. I usually take one CC with me on it's only there for the room and spa trip. I never have my CC with me when I go to gamble or out for meals.

    Regarding the cashless system, well, I have played some online slots and it is pretty easy to see how a cashless system could get really ugly for someone with no self control who thinks "just $100 more" is going to get them that big payoff. The advantage of cash is that when you go to gamble you have to plan out how much you are ok losing, this system seems to limit that mental process and will allow you to just tap in to your accounts and go crazy.
     
    I hope things are normal by then
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  19. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    I've NEVER been asked if I wanted a ticket. It must be because you're "Queen of the Wynn". :nworthy:
     
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  20. bignig135

    bignig135 Low-Roller

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    What a kind and selfless act by RW to relieve us of our bankroll even more quickly! If they can’t be bothered to accept my cash, I will happily gamble elsewhere!
     
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