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Questions about MLife comp room availability

Discussion in 'Comps' started by csu, Aug 13, 2019.

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  1. csu

    csu Tourist

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    I am a low roller - typical play is 6-8 hours of $35 BJ (spread between $25 and $50 tables, skewed towards $25) and $8K coin-in on VP only (no slots) over the course of a 2 night trip. I've used basic corporate offers (lowest level room, $50 Freeplay and/or F&B credit) via the MLife website 6 times over the past 2 years (3 MGM Grand, 2 Aria, 1 Park MGM). My play has varied somewhat from the above on any given trip, but that's an average. I do not have a host, obviously, and don't get anything comped off the back-end besides whatever express comps I accumulate. Most of my trips are 2 nights, as I'm often solo and/or my wife and I need to get back to the family. Typical 2 night trip bankroll is $3K, with a few trips higher.

    Up until recently, seemingly when MLife changed their offer system and extended out the time frame for which you can book offers, I've had completely wide open comp room availability at the lowest level properties (Excal and Luxor), fairly open availability (say Sun - Thurs, maybe weekend here or there) at mid-level properties (MGM, Park, NYNY, Mirage, etc), and select availability at Bellagio/Aria (but still possible if I can be flexible on days). During this period I, frankly, took comped rooms for granted as generally available when I wanted as long as I was willing to be flexible on dates and/or locations.

    Currently, comp room availability is non-existent at Bellagio/Aria (maybe 1 day per month), which is fine given my play. However, comp availability at mid-level properties is now much more sparse than before, even mid-week and not with consecutive days, and even the majority of days at Excal/Luxor are not available for comp.

    During this time I've taken 1 Caesars/Total Rewards comp trip and almost always do a bit of drop in play when I'm in Vegas (beyond my play listed above) . I checked and I have fairly wide Sun-Thurs comp rooms at most properties, including Caesars and Cromwell. I understand comp rooms at TR properties are usually easier to come by, and we much prefer MLife properties due to the pool situation (especially MGM).

    I realize offers/comps can and do fluctuate. So maybe I'm answering my own question here, but is what I'm describing above normal? Or maybe I was just way overcomped before? For what it's worth - I realize ADT is the primary metric here - on these 6 trips my wins/losses are ($3800/MGM), ($3100/Park), $700/MGM, even/Aria, ($2000/Aria), $2600/MGM.

    2nd question - and I realize I can answer this on my own by not being lazy - but is there any chance that calling in to book an offer may open up more comp availability? I'm not asking for a miracle, but if Sunday is comped might they also do Monday (where online it says $140, for example)? I also realize I could just (gasp) pay for non-comped nights, but I seem to have a problem with that knowing I could just stay somewhere else.

    Thanks!
     
  2. Chuck2009x

    Chuck2009x VIP Whale

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    Calling is very unlikely to open anything up. They basically see the same thing you see online.

    I think MLife got loose with room comps for about the last year and a half, because I could get rooms I could never get before, and that's starting to come to an end now especially at the top half of their properties. It looks like they're tightening up.

    Your bankroll number seems healthy, and the loss numbers you reported back it up.

    One indication to me of where they have you for comp status is the freeplay/RC level you mentioned - $50. That kind of puts you right on the bubble, although it's also probably a function of short stays.

    So you might have slipped down either due to less coin-in on your last trip, or because they've tightened just enough to drop you down. My guess is that it's more likely to be the tightening.
     
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  3. wagon b0y

    wagon b0y Low-Roller

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    My play is basically the same as yours. $25-100 blackjack for a few hours a day. and 6k coin in on slots on a fri-sun trip. Would get 100$ resort credit at mirage/mgm and lower properties. Everyday comped on the mirage and lower properties and like 75-90% of days comped at aria and belligio.

    Now i look, only half the weekends comped at mirage/mgm and lower. And almost no weekends at belligio and aria. Still get 100$ food credit though at all of them. Weird.

    My last trip i even had more coin in then usual. 17k coin in on a 4 day trip.

    Next trip i have booked with CET.
     
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  4. DAS4413

    DAS4413 Low-Roller

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    M LIFE program is cutting costs. They have this 2020 program i read that cuts costs all across the board including giving out comps. Mine have nose dived also from what they were. I am also a low roller. Last year i had 2/3/4 nites comped at evey property. This year 2 nites. And my play is the same as always.
     
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  5. csu

    csu Tourist

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    Thanks to all for the responses - greatly appreciated. Also, I'm guessing it doesn't help that, although I will do the majority of my play within the MLife ecosystem while staying on an MLife comp, I tend to spread my play between various MLife properties on a single trip. Still more at home base (wherever that is for the trip), naturally I guess, but I frequently hop around for new scenery/vibes/kill time between beatings. Is it possible that this is less detrimental for Caesar's properties?
     
  6. lhooq

    lhooq Tourist

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    Curious about this too. I will usually spend 60-70% of BR at the home base property, but I definitely move around, for different shows, restaurants, bars, etc. Is this a bad thing?
     
  7. mrubs4

    mrubs4 Low-Roller

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    I've done stays where I changed hotels mid trip and split the play, trips where I gambled it all in the same hotel, and trips where I stayed in one hotel but gambled all around Mlife properties. My offers have always been consistent regardless of where my money went

    For years I had been pretty much offered 4 nights anywhere, any day with $50-100fp and $50-100rc. My last couple trips I had occasional suite comps on the low end properties

    Since the mlife changes were announced, I'm lucky if I can get a Friday or Saturday night comp at Excal, and a consistent stretch Sun-Thur with 3 or 4 nights comped is hard to find at any property.

    Between that and no longer getting the tier discount on second rooms I'm pretty much done with them. I booked a mostly comped Superbowl weekend trip with MGM and at this point am planning on no-playing it and going to Cosmo to gamble
     
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  8. 44inarow

    44inarow VIP Whale

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    I would disagree with this when it comes to MGM -- their website is generally trash, and there are myriad reports of people getting different/better offers when calling in versus what's available online. And it certainly can't hurt.

    That said, your win/loss is irrelevant. No major casino cares what you won or lost; the important part is your theo.
     
  9. JeJas

    JeJas VIP Whale

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    Well, that part is not true. Casinos do care about win or lose, very much.
     
  10. GR630

    GR630 Tourist

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    I've actually been getting better comp offers, but I also have been slowly increasing my spending with each subsequent visit. Still low roller status, but the coin-in on my MLife win/loss record took a big jump on my last trip in April compared to all previous times. They still can't get my table game numbers right, they always show me losing less than I actually do. In any case, I've been to Vegas a few times for work (SEMA Show) on the company dime, but booked my own hotel (Luxor) for the first time back in May 2017 for my uncles wedding. Since then I steadily got offers for comp nights at Luxor and Excalibur, first it was two nights, then 3, then four, and the latest I got this past August was 4 nights with $100 resort credit for food and beverage. I also noticed I have offers for rooms at the higher end properties (with more blackout dates than Luxor or Excal), although just three nights, not 4, and $50 RC, not $100.
     
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  11. gebruiker

    gebruiker Low-Roller

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    Did you also notice when selecting four consecutive nights that all show as comp, some of the nights change to a price and suddenly also resort fees are added for those nights?

    Edited to add pictures[​IMG][​IMG]
     
    Last edited: Sep 3, 2019
  12. Chuck2009x

    Chuck2009x VIP Whale

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    I think that can happen if:
    • Your comp value to them is actually only worth one night. It originally shows them all as comped because you can get any ONE night of them comped.
    • You already have two offer reservations booked. I found it happens in that situation too, for some reason. If I go to book a 3rd reservation, it will give me the first night comped, and the rest at 10% off.
     
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  13. jmiller31

    jmiller31 Tourist

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    I just booked this weekend (Sep 5-8) at Delano and noticed strangeness like this too. Their booking system has always been weird and prone to things changing as you go so I chalked it up to that. We normally stay at Aria but ocassionaly will book at Delano for a change. I noticed something else really odd for this weekend too. No matter what I did at Aria, Mirage or Delano I could not get anything above a normal room. Even if I removed all offers I just kept getting standard rooms. We normally will upgrade on an offer to a corner, tower or even sky suit at Aria but none of them were coming up. At Delano we always get offered a scenic suite but not this time. For Delano it really doesn't matter at the standard suites are just as nice, the only reason we get scenic is they always give it to us at the same price.

    Anyway their booking system seems to be going flaky again.
     
  14. gebruiker

    gebruiker Low-Roller

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    That must be it, thank you !
     
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