Took a trip to Potowatomie last night. This is a decently-sized casino in downtown Milwaukee - was in town with my girlfriend last night, looking for some after-dinner gambling. We've been here together a number of times, but I've never given them any reasonable action. Walked in and asked a pit boss for the location of the high limit room. This is apparently a state secret, and after checking my account (to confirm I am somewhat of a known player, I suppose), I was personally walked to the elevator and checked into their high limit area. This was all well and good, until I discovered that it was not really a high-limit area. It was more of a players' lounge for their higher tier in the rewards program, and it happened to have some blackjack tables. The only perk of playing in here was the fact they dealt true double-deck pitch, except the rules of the game were pretty awful, and thus negated any advantage to the experience. Hit soft 17, can't resplit anything, only double on 10 and 11. Sigh. Blackjack: The table had a minimum of $25 and a maximum of $500. So not even high limit. I plopped down $2,400, and started to go on a very nice run. Since my initial was $200, I very quickly hit the table max, and asked to have it raised. Raising the limits required several calls from the pit to some decision maker somewhere. They again had to decide if I was a legitimate player (and would not hit and run on them). After waiting for a couple more shuffles, they finally approved a grudging increase to $50 - $1,000. I was up a sizable amount at that point (stack up to $7,000), so I welcomed the increase, but at this point the heat was over. Fairly rapidly, I gave it all back. Overall summary of high-limit area: It wasn't really a high limit area, it didn't really have good games, and it was a hassle to get to. I don't know why anyone would bother. Roulette: Went downstairs and decided to play some roulette. I went to an empty table, and noticed the limits were at $10. I asked if they would raise it for me to $100, since I didn't want to mix it up with randoms betting $1 chips. The table didn't have a chip stacker, so I really didn't want to wait for long, drawnout payouts, and have people crawling on me. Eventually, they agreed to raise it to $25 (woo), but I went ahead and played anyway. Popped down $2,500, got a mix of black and green. I typically play the same numbers (4, 10, 12, 17, 19, 20, 29, 31), and this time, I started with $25/number. First 7 or 8 rolls were duds, but eventually I hit two out of three, and was back in the game. Played for a while longer and slowly got out of the hole. Eventually pressed to $50/number, and added the 1 for good measure (now at $450/spin). Up and down for a long time, but gradually built a nice stack. Played the outside thirds a little too. Everything was going fine. Toked the dealer $25 bet on a third every time one of my inside bets hit. A couple of his bets hit, so he got to keep $150 for the crew. Everyone was having a nice time. Until... I decided to switch to an outside bet and threw $500 on the first third (1-12). The dealer went ahead and spun, and a few seconds later, he had a funny look on his face. Turned around to the supervisor and floorman behind him (who apparently sweat the money at this level), and one of them gave him what appeared to be a nod. He looked back at me, then looked at the wheel, and it hit 12. $1,000 payday for me right? No. Because apparently, the table max for outside bets is a total payout of $500. So the max bet for a third would be $250 (since it pays 2 to 1). They decided after the fact to not accept the bet, and only paid me $500 for my win. I was livid. Had they said something, anything, before the ball dropped, I would have been totally fine with it. But they waited until after I won to inform me that my bet was invalid, and that I would only be paid short. The mood changed on a dime - I angrily yelled at the pit boss and floorman, stated my case, and when it became clear they would not reconsider their position, I dismissively asked them to color me up. Except....they don't have purple chips at this table. Nothing over a black. Seriously. The table max was $100 any way to the number, which would translate to a $3,500 payout - but they don't have purples. The floorman actually thought I should just walk my 50 black chips to the cage. He didn't even initially seem to realize I would need a rack for that, but eventually brought me one. Pathetic. And what's with the table limits? You're content to let me bet around $500 a spin inside for an hour, but you sweat the money to such an extent that you can't handle a $500 bet outside? You're fine with paying me $1,750 over and over on inside hits, but $1,000 is too much heat? Idiotic. So, I walked my $5,000 to the cage and cashed out. While they were counting up my money, I asked them for a strap (i.e. a paper band that says $5,000). I was told that they can't give me one. It's against their policy. I told them it didn't need to say $5,000 - I just wanted the paper band. They offered me a rubber band. My literal words were "so, you're telling me you will get fired if you give me a worthless little scrap of paper?" And the response was "yes". Summary: Clearly, this is an establishment that is incapable of handling anything beyond red action with a dash of green. I'm surprised they even bother with table games at all.