Orleans Early Check In Fees

Some have asked and I can confirm. Orleans now charges for early check in. I was nicked $15 for checking in at 11am. If you check in before 10, it is $25.

 

So did they tell you that before you checked in? That kinda sucks. We would always check in early when we stayed. What day of the week were you there?

 

Well, this information does not sit well with me. I get offers for free rooms from them, and on my upcoming trip we'll see if they waive those fees.

If not then I got no problems planning future stays elsewhere where they mean it when they offer free rooms, which I interpret as free accommodations with no hidden fees.

Sad to say but it looks like these places will be harder and harder to find.

 

As I checked in they told me, so I had the chance to wait.....I chose not to wait. As I was leaving the line, I saw a sign posted. I should have taken a picture. It's just another money grab.

 

Still better than a 27.50 nightly "resort" fee ... And at least you get the chance to decide.

 

I wonder if paying that fee would trigger a resort fee on an otherwise comped room.

 

Orleans and GC have always let me check in early, but I don't want to pay for it. if I check in early, I start gambling early -- they win. if I don't check in early, I don't start gambling early. if they have no rooms ready, I understand. otherwise they should just let you have the room so you can settle in and start dining and gambling.

 

I was comped. The only fee I got was the check in fee.

 

After a few years away from the Orleans, I'm going back again in a few weeks. I typically get in around 10 a.m. and check in right away, but this time it's 2:20 so I won't be impacted this stay. I have mixed feelings about this and understand why they're doing it. It still bothers me that they charge you if you check in before 3:00, but there is no discount for checking out early, and in fact you don't even get to stay until 3:00 if you wanted because check out is at noon.

 

It is just a money grab, maybe with a secondary purpose as a deterrent. At check in, either there's a room ready or there isn't. It doesn't require any extra effort operationally to put you in a serviced room early.

If they offer it as an option in advance, at least they can claim they're blocking the room and making sure it's ready early.

 

Agreed. I wouldn't have a problem paying a fee in advance for a guaranteed early check in, but I have a big problem paying a fee for a room that was already ready anyway. All of these fees are so short sighted. If I can check in early, I can get busy spending/losing my money in your property earlier. You didn't want to get on the wrong side of the mob in the old days of Vegas, but they sure had a better understanding of customer service.

 

Totally agree. The earlier we get settled in, the sooner we get down to business gaming, dining, etc. I normally take the first flight in from Indianapolis (usually arrive by like 7:30am Vegas time) then we take the last flight out 4 days later. So now I'm setting myself up for "fees" coming & going, lol.

When I was at Orleans last May, they said they'd have to charge the early check in fee because it was prior to 8am, since it was like 7:30, they just said to come back & there'd be no fee. That's what we did. Looks like that option is gone.

Surely they waive this based off your play...?

 

Ok, avoid the fee by leaving your bags with the bell captain. Then go gamble, eat, bowl, etc. until the proper time. I don't agree with the fee btw.

 

Hmm. I'll stay at The Orleans soon and if my room isn't ready after 3:00pm, I'll request a late checkin rebate. I mean, fair is fair, right?

 

We just got back from a stay there. We got in town around 1 was told our room was not ready so we waited.....waited.....waited some more, kept checking back with them. It wasn't till 8 pm that they finally let us to our room, they said it was a glitch in their computer that said it wasn't cleaned yet. Where's my late check in credit? Ooh yeah didn't get one.

 

Yes, this. But the other problem is that come around check in time, the lines will be even longer checking in and also could be tying up the elevators.

 

Bad policy. If your room is ready you should be able to check-in. If not then you wait a bit. The Orleans niche is a fun, locals/tourist casino off the strip. Acting like a strip casino will hurt them in the long run.

 

Hope this is not a trial of this for Boyds. Hate to see it go into effect for all. I have checked in many times from 7-9am at MSS and Cal

 

Oh, the shittiest part? Both rooms I had at Orleans over my two weeks came with tubs that didn't drain! I thought they fixed all of that trouble?

 

Now that sucks. They should have at least offer dining credits, free play, or something. That is just poor customer service. Sorry it happened to you.