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MyKonami FreePlay denied at Mandalay Bay

Discussion in 'MyVegas' started by JoJoR, Jun 10, 2019.

  1. JoJoR

    JoJoR VIP Whale

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    I just tried to redeem a Konami FreePlay reward at Mandalay Bay and got shot down. I just purchased one for Aria and going to give that a try.
     
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    • Informative Informative x 4
  2. Carol1113

    Carol1113 High-Roller

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    Looks like some one at the mlife desk at MB doesn't know what they are doing as the Komani reward has no restrictions
    I just redeemed one at the Mirage plus redeemed a 50 dollar fp and we are on a comp so it just depends who is at the desk
    But again there should have been no problem with the Komani fp
     
  3. JoJoR

    JoJoR VIP Whale

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    @ffejry had the same experience today as well. Mandalay Bay has always been strict about this. The lady did give me $20 of FreePlay anyways, so that was nice. Also, I didn't have any issue redeeming the FreePlay at Aria.
     
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  4. Carol1113

    Carol1113 High-Roller

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    I don't understand what the problem is at MB as if you read the rules all it calls for on the Konami fp is that you be a member of M Life
    So why they would be refusing to redeem it doesn't make sense
     
    • Agree Agree x 1
  5. BadKarma

    BadKarma Low-Roller

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    I have the Konami FreePlay at MB for a trip in July.
    Thinking of changing it just because of these reports. Hmmm.......
     
    Brought home a TITO, now I have to go back.
  6. phantomfj

    phantomfj High-Roller

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    just buy another Konomi reward for a different casino, if they won't allow you to use it at MB then go to the other casino, use the Konami reward, and return the MB reward....
     
    • Agree Agree x 1
  7. JoJoR

    JoJoR VIP Whale

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    If you have enough LP, buy one from a different casino to have on hand. Not sure if the reward is available once you're in town.

    Correct, not sure what their deal is. Oh well.
     
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    • Like Like x 1
  8. Ezzy711

    Ezzy711 VIP Whale

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    Thank you for posting this. I just bought one for MB for my early Sept trip. I will return it and buy one for Luxor. I hear it's easy to walk to from MB. Never been to either place...usually stay at the Aria/Bellagio and never had an issue there.

    I also just bought some Spa Finder gift cards on sale at Costco. $100 in gift cards for $70. I've used them at many of the salons at Mlife. But, MB doesn't have a salon, it's some independent stylist. They are good at Luxor so it sounds like I will be spending an afternoon at Luxor with my FP and blowout.
     
    Vegas Virgin (again) Trip - never stayed at either hotel.
    • Like Like x 1
  9. mikel123

    mikel123 Low-Roller

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    I did not know this reward existed. I have the 4 reward limit, does that mean I can redeem the $25 Konami FP at Aria, Bellagio, Mirage and MGM on the same trip with no MGM hotel stay?
     
  10. birdman925

    birdman925 Low-Roller

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    Yes.
     
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  11. JoJoR

    JoJoR VIP Whale

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    It's maybe a 5 minute walk tops. As for Spa Finder, I know MB's Spa used to take Spa Finder a few years ago, haven't used one recently. It was a solid deal to pick up a 5 day spa pass.
     
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  12. SH0CK

    SH0CK Stylin' and Profilin' Quasi Tech Admin

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    It's only available in the MyKonami Slots game (same game on phone and FB) and you SHOULD be able to used all 4, though Mirage could be iffy if you read the Freeplay restrictions thread.
     
    • Informative Informative x 1
  13. luck.ofthe.draw

    luck.ofthe.draw VIP Whale

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    Try try again.

    I was denied once at night, went back the next morning and got it. I was staying on 2 comped nights - this was last month.
     
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    • Informative Informative x 2
  14. JoJoR

    JoJoR VIP Whale

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    That was at MB, correct?
     
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  15. emmas

    emmas High-Roller

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    I stayed at Delano May 12-14 on a comp. Was allowed to use $25 Konami free play at MB.
     
  16. ams722

    ams722 Side Bet Shunner

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    More often than not - it's just a crappy MLife desk agent who doesn't know what they're doing. I'd wait till they were gone and try again.
     
    • Agree Agree x 2
  17. luck.ofthe.draw

    luck.ofthe.draw VIP Whale

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    Yes, at Mandalay.
     
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  18. dwild

    dwild Tourist

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    Thanks for the heads up just cancelled my Konami FreePlay at MB and rebooked it at a different property.
     
  19. GrPa

    GrPa Low-Roller

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    We had the same experience just this past week. No problem using the reward.
     
  20. JoJoR

    JoJoR VIP Whale

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    Nice! I have another trip in August, maybe I'll give it another try then.
     
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