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MLife offer ... booked and canceled

Discussion in 'Comps' started by XKxRome0ox, Apr 3, 2017.

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  1. XKxRome0ox

    XKxRome0ox Low-Roller

    Joined:
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    Trips to Las Vegas:
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    grr
    booked an offer through mlife.com
    got 2 nights comped
    but i had made a mistake in the dates and wanted to shift the dates... still showed comp on the calendar before booking
    but there was no option to modify so i canceled the reservation ... now that offer is GONE

    has anyone dealt with this?
    i'll call mlife tomorrow when the office is open again... but i just wanted to see if i could get a quick answer here
    thanks
     
  2. Chuck2009x

    Chuck2009x VIP Whale

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    It might pop back into your account, I've seen that happen in the past, although not recently. If not, you should be able to book it by calling the hotel you want to stay at.
     
  3. lubbie

    lubbie Low-Roller

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    Sometimes it helps to go to the hotels website. Log in with your mlife account on the hotel website. Under Offers it might still be there.
     
  4. Lovegas95

    Lovegas95 High-Roller

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    From my experience with the exact same issue, the offer will eventually re-appear in your account. The MLife rep will apply the offer to your new dates even if you don't see it. Hmm...I guess I just repeated what Chuck said. :rolleyes2:
     
  5. miniwhale

    miniwhale High-Roller

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    When did you book the offer? The offers have "book by" dates. If that "book by" date has passed, I don't think you will be able to book on that same offer.
     
    • Agree Agree x 3
  6. atomicboy

    atomicboy Tourist

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    I have done it several times just give them a call it is an easy fix
     
  7. XKxRome0ox

    XKxRome0ox Low-Roller

    Joined:
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    Trips to Las Vegas:
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    so it took me about 15 mins on the phone (mostly holding) but got the comped nights booked properly at Luxor
    plus $150 resort credit and resort fee is waived
    (sad to be giving up the comped nights at Bellagio for the same nights ... but Luxor is right next to the show my family needs to attend at Mandalay Bay so I am going for convenience)
     
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