This post is not about losing a customer. It's a show of the MGM business mentality, and how far they are going out of their way to short-change their current clientele. They have a slot program in place where you need to play $10 to get a tier credit (or 2, or 10) for a certain bank of slots. All of the popular ones. There is no meter running to the next credit, and most are not marked. PLEASE dont tell me this isnt important when..... A) I have read several posts from players barking "Where are my points!!" B) 90% of all gaming revenue comes from slots. So, this is screwing over a LOT of people. So, they have a loyalty program, then make it 5 times more difficult to get points. It's only included in the finest of the fine print in their Mlife rules. So, I call them out. This is where you DEFEND YOUR OWN ACTIONS. I am not making a bogus gripe, it's a legit gripe over a rule that they made. But we dont want people reading this stuff do we? So, take down the comment and block the poster. Because if people were to actually read about this little clause in our program, they might actually decide to take their play elsewhere.....since MGM is the only one pulling this stunt. This is costing their slot players TRUCKLOADS of comps. And they clearly want to keep it a secret. So, my question is.....why would you want to play at this company? Yeah, they lost ME, but I know these threads get around. I have been in the casino business for ten years, and I know corporate BS when I see it. This is way overboard.