1. Welcome to VegasMessageBoard
    It appears you are visiting our community as a guest.
    In order to view full-size images, participate in discussions, vote in polls, etc, you will need to Log in or Register.

Major drink comp cutbacks at CET?

Discussion in 'Comps' started by DrScorpio, Dec 21, 2020.

Thread Status:
Not open for further replies.
  1. jpfromla

    jpfromla RFB

    Joined:
    Jul 13, 2008
    Messages:
    566
    Trips to Las Vegas:
    200
    It is the next morning that you know the difference.....
     
    Four Days in Vegas - No Eldiablo
    • Agree Agree x 4
  2. Frank B

    Frank B Tourist

    Joined:
    Jul 22, 2019
    Messages:
    95
    Location:
    Arizona
    Trips to Las Vegas:
    30
    Current state of Diamond Plus:
    No free shows.
    No Laurel Lounge access.
    No food vouchers.
    Intermittent bell service.
    Intermittent valet parking.
    No priority seating at restaurants.
    No Super Bowl party.
    No premium drinks.

    No one knew COVID was coming but earning Diamond Plus definitely wasn’t worth it for the past year and things don’t look good for next year too. CET should be doing something besides extending tier levels. The benefits are still diminished and these new drink policies show that they really don’t care or are not thinking about their loyal customers.
     
    • Agree Agree x 8
    • Like Like x 1
    • Wow! Wow! x 1
  3. jpfromla

    jpfromla RFB

    Joined:
    Jul 13, 2008
    Messages:
    566
    Trips to Las Vegas:
    200
    What do you get?
    Free parking....something that was free 5 years ago.
    No resort fees....something not charged 8 years ago.
    $100 dinner

    Diminishing returns from CETDORADO.
     
    Four Days in Vegas - No Eldiablo
    • Agree Agree x 2
  4. hammie

    hammie VIP Whale

    Joined:
    Sep 18, 2006
    Messages:
    7,184
    Trips to Las Vegas:
    8
    Free local calls
    Fax service for up to 5 pages, local faxes only
    Free air that is exchanged at least once a day through fiberglass air filters that are checked regularly
    Free conversations with the on-duty host
    Up to 5 copies of your diamond card in case yours is lost
     
    Last edited: Jan 28, 2021
    • Funny Funny x 6
    • Agree Agree x 1
    • Wow! Wow! x 1
  5. PaiGow

    PaiGow Low-Roller

    Joined:
    Oct 23, 2019
    Messages:
    170
    Location:
    Chicago
    Trips to Las Vegas:
    25

    They need to extend the tier level another six months minimum or start the clock when the better portion of tier benefits have returned. I think it's a joke and since El Dorado took over, albeit during Covid, I can already see the difference at my home casino resulting in it being a few days from February and I don't have a single point. You couldn't have said it any better. Not that I was going to go I kept waiting for some type of Superbowl invite and I check my account to see they're offering me the days for free as if I couldn't have just rung them up on my own. They need to extend the tier level for certain.
     
    • Agree Agree x 1
  6. csu

    csu Tourist

    Joined:
    Aug 13, 2019
    Messages:
    44
    Location:
    Colorado
    Trips to Las Vegas:
    10
    I've hesitated to comment since I don't care about what type of bottled water I get (this is meant tongue in cheek), but all of this should serve as proof of what you should already know: Tier doesn't really mean much. Don't play for tier. Don't expect a bunch of perks or treatment tied specifically to your tier. Stay/play where you get the best total offer and evaluate before/after each trip. All of the perks mentioned in this thread are available to anyone (as a backend comp or otherwise) who actually plays at the right/required level (not simply based on the tier you achieved, which may have been from a match, overall spend, or gaming the system).
     
    • Agree Agree x 4
    • Like Like x 1
  7. B T

    B T ‍♂️

    Joined:
    Jan 29, 2017
    Messages:
    1,411
    Location:
    Los Angeles
    Trips to Las Vegas:
    40
    It's not black and white. It is easy to say don't expect something related to tier but it is like saying someone gave you their word they give you free candy but then take it away. Just because you shouldn't have expected it doesn't make it right for them to dangle a carrot in front of you then retract. So we understand this point of view but life isn't black and white always. It is our right to play where we want if not happy and it is our right to complain and see if they can make a situation right for them to correct the situation or compromise.
     
    • Agree Agree x 1
  8. csu

    csu Tourist

    Joined:
    Aug 13, 2019
    Messages:
    44
    Location:
    Colorado
    Trips to Las Vegas:
    10
    I totally agree. Make your feelings known and if they don't respond the way you want then take your play elsewhere if you can do better. Their response is a direct reflection of how they value you as a customer (rightly or wrongly).
     
    • Agree Agree x 1
  9. Frank B

    Frank B Tourist

    Joined:
    Jul 22, 2019
    Messages:
    95
    Location:
    Arizona
    Trips to Las Vegas:
    30
    I understand your point but remember CET instituted the tiers and the benefits associated with each level. If they want to change the benefits that’s their option. I just don’t think it is good customer service to devalue the benefits after they are earned. You wrote about evaluating your offer after a trip, part of the evaluation process is determining the benefits of being loyal to an organization and you can’t make a good decision if you can’t trust the organization to honor the benefits earned.
     
    • Agree Agree x 3
  10. LB9

    LB9 PH Blackjack Degen

    Joined:
    Jun 6, 2013
    Messages:
    2,868
    Location:
    DC
    Trips to Las Vegas:
    10
    Cromwell has been great about this for years, as well as PH. I’ve never had a problem with getting a Fiji at either property on the floor playing green chip BJ, but the rest? Save for caesars a few times they’re all cheap about it.
     
    Ballys 1/28 - 2/1
    • Agree Agree x 1
  11. JayneDoe

    JayneDoe Tourist

    Joined:
    Apr 20, 2014
    Messages:
    23
    Trips to Las Vegas:
    75
    Here I am ordering my cheap Budweiser or Corona when you guys are getting fancy water! I'm one of those "Not playing if I'm not getting drinks" kind of people. Last trip at Mandalay Bay (not CET I know) cocktail service was seriously lacking. On a therapist's couch it sounds like a problem but I really don't enjoy the whole gambling experience without my beer in hand.
     
    Last edited: Jan 29, 2021
    • Like Like x 5
    • Agree Agree x 2
  12. greekjim

    greekjim King Gyro

    Joined:
    Aug 30, 2011
    Messages:
    1,749
    Location:
    Somers WI
    Trips to Las Vegas:
    7
    Before the merger, I would sit at a BJ table at flamingo and the same waitress would come up every trip and say here is your usual, Fiji water and Miller lite. It may seem like I have been there a few too many times
     
    • Funny Funny x 2
    • Like Like x 1
    • Love Love x 1
  13. Bowser

    Bowser Tourist

    Joined:
    Oct 15, 2019
    Messages:
    85
    Location:
    St Helens
    Trips to Las Vegas:
    5
    Reading through the thread it seems the obvious answer is to just boycott Paris and Ballys. They are the two properties where the cutbacks are happening. If I am gambling at CET, I will just do it at Caesars and Cromwell in future.
     
    • Agree Agree x 3
  14. sabrina

    sabrina Low roller

    Joined:
    Jun 6, 2009
    Messages:
    569
    Location:
    TN
    Trips to Las Vegas:
    35
    Has anyone been to Planet Hollywood? Just wondering if they are following the same Bally's /Paris rules.
     
  15. Sfgiants13

    Sfgiants13 VIP Whale

    Joined:
    May 22, 2014
    Messages:
    1,100
    Trips to Las Vegas:
    100
    Was at Pho on Wednesday morning. No problem with a comped vodka red Bull at the bartops.
     
    • Informative Informative x 2
  16. Scottndindy

    Scottndindy High-Roller

    Joined:
    Oct 1, 2011
    Messages:
    828
    Location:
    Indianapolis, IN
    I was at Harrahs las vegas this past weekend. First half of my stay I was getting Fiji without issue. Halfway through my trip at shift change it wasn’t available. I spoke to the casino general manager and he told me they got rid of Fiji several months ago. He didn’t understand how I was getting it the night before but had someone go get me some. I had dinner with my host later that day and he told me he had requested Fiji be available but after the shift change the new servers must have not gotten the message.
     
    • Informative Informative x 2
    • Wow! Wow! x 1
  17. hammie

    hammie VIP Whale

    Joined:
    Sep 18, 2006
    Messages:
    7,184
    Trips to Las Vegas:
    8
    who says the suits don’ t read VMB?
     
    • Like Like x 1
    • Funny Funny x 1
  18. Scottndindy

    Scottndindy High-Roller

    Joined:
    Oct 1, 2011
    Messages:
    828
    Location:
    Indianapolis, IN
    When speaking to the GM I specifically told him there is a 10 plus page thread on this site and gave him the site to check it out. I told him the drink changes are really affecting a lot of players.
     
    • Like Like x 7
    • Agree Agree x 1
    • Informative Informative x 1
  19. LvBlitzforce

    LvBlitzforce High-Roller

    Joined:
    Mar 27, 2017
    Messages:
    531
    Trips to Las Vegas:
    9
    Cant wait to see when things get back to "normal" and the casinos decide to just keep things the way they are now... Vegas nickel and dimeing its self to its own death.
     
    • Love Love x 1
    • Agree Agree x 1
  20. Gaggles

    Gaggles VIP Whale

    Joined:
    Nov 28, 2009
    Messages:
    7,243
    Location:
    Calgary Area
    Trips to Las Vegas:
    100
    Speaking with staff at Paris and Bally's they encouraged us to complain about the new Beverage Mgr. Please do so. And more importantly, start gambling at other CET props.
     
    SuperBowl at Caesars Palace
    • Agree Agree x 4
    • Like Like x 1
Thread Status:
Not open for further replies.