Wow, I dont think I have ever had such a bad experience at any hotel. This will be our fourth trip to Vegas. First time stayed at the Riviera (only because hubby's boss took us for a convention). Will never stay there again. Second time stayed at the Monte Carlo. That was a good stay. Only thing was it wasnt in the middle of the strip. Third trip we stayed at the Flamingo in one of the regular rooms. Was not impressed. Room was dingy. Buffet was horrible (father got sick after eating the soft serve ice cream). We also booked this upcoming trip through Southwest vacations and will be staying at Bally's. Little worried after reading the reviews about Bally's. Hopefully all will be great. Hope your trip starts looking up and your family can actually start enjoying it.