When Harrah's started to charge for talking on the telephone, I quickly learned that if I had booked on line, there was no charge, so I went and booked something close and called them to work out details. So, I had to change my Aloha Express booking from Laughlin to Vegas because I am an idiot and booked the wrong time to come to the airport and meet my nephew. I just called Aloha. The clerk checked availability, and put me on the early shuttle perfect for my nephew's flight . Easy. No charge. Of course, the Aloha Express now has my undying allegiance and I'll use them every trip. that should count for something as should this advertisement. But I saved $3. That is a frugal win.