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In wake of the 30 day shutdown do you cancel your reservation or let the casino cancel it?

Discussion in 'Misc. Vegas Chat' started by romeocasido, Mar 17, 2020.

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  1. Sonya

    Sonya Queen of VMB

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    I have been seeing different answers to this question from different casino companies. Stations want you to call specific toll free numbers, CET says they will be cancelled automatically.

    I think you're all just going to have to keep checking your reservations for a few days and if they don't auto-cancel, follow up by phone.
     
  2. BlacklabberMike

    BlacklabberMike VIP Whale

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    For the life of me, I can't comprehend why one would not cancel their own registration.....call me :goofy:
     
  3. Grant1982

    Grant1982 High-Roller

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    I emailed my host at 4Q and D to cancel, canceled MSS online. When I sent the emails it was before the shutdown, they didnt get till after. I'm sure they were thinking "yeah no crap!".
     
  4. nostresshere

    nostresshere Mr. Anti Debit Card

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    If they are not going to be open, then no issue. The hotel will cancel.

    I have mid April reservations. I see no need for ME to cancel. The hotel will do it. And maybe the host will come back and offer some additional comps to get me to come back.

    I see no reason to cancel - unless you hit the 24 hour mark - or whatever the rules are.
     
  5. oldaquaman

    oldaquaman Low-Roller

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    that doesn't seem the case if I correctly read this email I received at 3 p.m. PDT today.




    [​IMG]

    March 18, 2020





    Dear xxxxxxxxx,



    We have been advised that the Governor of Nevada has ordered that a thirty-day statewide closure of nonessential businesses, including casinos, in an effort to reduce the spread of COVID-19 (coronavirus). Therefore, we will be temporarily closing all twenty of our Las Vegas properties to the public in accordance with the following schedule:

    1. all gaming operations are now closed as of yesterday, March 17;
    2. all non-gaming operations (other than hotel operations) closed at noon today, Wednesday, March 18; and
    3. all hotel operations will be closing by 6:00 p.m. on Thursday, March 19.
    As a result, your reservation that was due to arrive at one of our properties (Red Rock Casino Resort Spa, Green Valley Ranch Resort Spa Casino, Palms Casino Resort Spa, Palace Station Hotel & Casino, Sunset Station Hotel & Casino, Boulder Station Hotel & Casino, Santa Fe Hotel & Casino, Texas Station Gambling Hall & Hotel, Fiesta Henderson Hotel & Casino, Fiesta Rancho Hotel & Casino) between March 17, 2020 and April 16, 2020 has been cancelled, and any deposits on file have been refunded to the credit card on file.



    We understand that this temporary closure may impact your plans and we sincerely apologize for any inconvenience this may cause. Thank you for your cooperation and understanding during these challenging and complicated times and we hope to see you at one of our properties soon.



    Sincerely,



    Richard Haskins

    President

    Station Casinos, LLC
     
    • Informative Informative x 1
  6. jgates8

    jgates8 VIP Whale

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    My Paris ressie was cancelled automatically. However my Open Table one for Binion’s Steakhiuse was not. I was surprised that restaurant reservations for Vegas would not be cancelled.
     
  7. Coyot247

    Coyot247 Low-Roller

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    Stations and CET canceled me today on their own. I figure calling/emailing them would just provide extra work for already stressed out people. Let them get to it when they can. Also, any chance we can stop calling reservations “ressies” and sandwiches “sammies”?
     
  8. nostresshere

    nostresshere Mr. Anti Debit Card

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    They are probably still working through it. Or maybe they will just not bother. Or maybe they did and will not bother sending out notifications. Not like you have any money tied to it. Everything is closed. So... all done.
     
  9. tex55

    tex55 High-Roller

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    I had a reservation starting April 13th, and CET send me an email this morning canceling my reservation.
     
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