How to cancel my booking at Circus Circus online?

[Lady Fortuna]

I booked 3 nights at Circus Circus online and it was easy peasy. But now I want to cancel them, as I found something better elsewhere (non M-life) and to my frustration I can't find a way to cancel it online. Does anyone know if it's possible to do online?

I hope I don't have to log on to my M-life account in order to be able to cancel online, because I can't activate my online account due to a system error (please try again later).

Aarghh... really frustrating to get stuck with everything I try! I guess I wait till a bit later (local daytime Vegas) and call the hotel. Not looking forward to it.

 

[shokhead]

If you are TR member you just log on and go to where you booked and I think on the left is a change/cancel.

 

[Lady Fortuna]

I thought CC is M-life?

 

[Snidely]

I thought CC is M-life?

It's not TR.

 

[shokhead]

Opps!

 

[SH0CK]

I can't find a way to cancel it online. Does anyone know if it's possible to do online?

There's a link at the bottom of the booking page called Guest Services. You should be able to put in your confirmation number and last name to view or cancel your reservation.
https://reservations.mgmmirage.com/bookingengine.aspx?host=guestservices&pid=CCC

 

[Lady Fortuna]

There's a link at the bottom of the booking page called Guest Services. You should be able to put in your confirmation number and last name to view or cancel your reservation.
https://reservations.mgmmirage.com/bookingengine.aspx?host=guestservices&pid=CCC

Thank you so much! I didn't get that option when I clicked Guest Services, only a page with phone numbers.

I did enter the requested details, but unfortunately I still have to call the hotel.

 

[Lady Fortuna]

Called them and fixed it!

 

[RunningRam]

CC is not a Mlife property even though it is owned by MGM.

 

[Lady Fortuna]

Yes I noticed they have a different website than the MGM properties too.

 

[shokhead]

Still at the bottom of the MGM site but they have a CC players club card.

 

[chitownjohn]

CC is not a Mlife property even though it is owned by MGM.

CC is the red headed step child, sort of Mlife but not really.

 

[shokhead]

MGM would like to dump CC like CET wold like to dump Rio.{I'm guessing.}

 

[SH0CK]

MGM would like to dump CC like CET wold like to dump Rio.{I'm guessing.}

There are/were threads around here that speculated that, but, after looking at the numbers, Circus Circus makes them money, plus it is sitting next to 55 acres that MGM owns and would like to develop some day. I think they have been using that land for the Rock In Rio festival the past few years.

I think they don't include it with mLife because it doesn't fit into the image their other properties have, plus they don't have to funnel CC players into the mLife system.