I got an offer for free nights and freeplay. I called and asked for a res a month away and on a weeknight. I was told first that the casino host wasn't in and to ask the front desk. front desk said that offer isn't available that date. so next day I called the casino host and was told same thing. I had gotten help before from another employee so I tried emailing him. I got a reply from the same casino host who had told me no before saying yes, she would book it. when I asked her to confirm that this was comped she said sorry no. So I reminded her politely that my request that she was responding to was for that date and that offer (comped). She said it was available yesterday but you didn't respond and now it's not available. Anyway, eventually she said I could try again weekly and maybe she could book it. So do they have some sort of computer system that's constantly projecting occupancy? How is it that last week it wasn't available, then a few days later it was, then next day it wasn't? Is this just BS? I'm quite sure that what we would spend playing would be more money that what they are getting from non-gambling guests who are paying for their rooms (which this place gets plenty of).