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How can Resorts World review my play?

Discussion in 'Comps' started by tial, May 6, 2021.

  1. yankeecraig

    yankeecraig Tourist

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    Can someone tell me how they contacted a host? I would like to see if they would match my Mlife offer for the fall. Thanks
     
  2. Robertb1

    Robertb1 bon vivant

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    Two options: call the hotel’s VIP services and ask to speak with a host on duty, or look up the host section of a casino’s website and send them an email (but not all hosts put their contact info)
     
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  3. mickyblueeyes

    mickyblueeyes High-Roller

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    @Robertb1 did they ever get back to you about your offer/ tier match? Curious on what they are doing for people
     
  4. 44inarow

    44inarow VIP Whale

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    To answer the question, btw, there isn't exactly a database (though all markers go through Central Credit), but all hosts talk.
     
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  5. Jaydog98

    Jaydog98 Low-Roller

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    I tried to look on the website for a list of their hosts, and I can’t seem to find anything…..
     
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  6. Jimgotkp

    Jimgotkp Low-Roller

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    I reached out to their regular phone line and got someone who took my info and said someone will reach out. However, I haven't heard from anyone still and it has been 2.5 weeks now.
     
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  7. mxp

    mxp Tourist

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    1-844-GENTING (1-844-436-8464) and ask for a host. They took down some contact info and asked what tier I was with CET and got back to me within 24 hrs with an offer. Comped room and $300 Food Credit. I've heard others have received freeplay based on their existing offers elsewhere.
     
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  8. Robertb1

    Robertb1 bon vivant

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    I got a comp suite and 1000 freeplay, no F&B though. My host said they’re doing either/or for matches but I told him to just do freeplay because food can be handled as a backend comp.
     
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  9. MohrPfun

    MohrPfun Tourist

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    Thanks for this, I called today and gave them my 7* info w/CET and was told they'd contact shortly!
     
    Opium, Maroon5, assorted shenanigans...
  10. ritzcarlton89

    ritzcarlton89 Tourist

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    I’m on the fence about RW. Correct me if I’m wrong but aren’t they a 3 star property? How can they compete with the Wynn. Also they seem to have a lot of the Hilton brands which I don’t typically associate with boutique/luxury/5 star. Maybe their aim is not luxury, just a plethora of options to cater to a wide variety of tastes? I would eventually want to check them out but I will likely wait until the first wave of people so I can see the feed back.
     
  11. Jimgotkp

    Jimgotkp Low-Roller

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    You must not be familiar with the LXR brand. Understandingly, there aren't many LXR hotels worldwide but it is one of Hilton's luxury brands.

    RW is most definitely not a 3* resort. Their goal seems to be to cater towards different groups. Hilton being their average 3* hotel, Conrad being their somewhat upscale 4* hotel, and Crockford's (LXR) being their luxury 5* hotel.
     
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  12. ritzcarlton89

    ritzcarlton89 Tourist

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    This is what confuses me. I did a google search and also looked through Trip Advisor, which are not certainly the authority on the subject, but there are only a few references to RW since they are so néw and both sites indicate a 3* property for RW. I understand that there are going to be different sections of the hotel like you mentioned that are more upscale brands of Hilton, but that is not the same thing as a 5* property.

    Like MGM (it has the skylofts) or the Mandalay Bay (which has the four seasons) these resorts are not considered 5* star like the Wynn or Venetian just because they have a luxury section of the hotel.

    Also, why would I want to stay, without sounding posh like, at a resort where people who stay at Hilton - which is a 3 * star property. I would be in the same resort and compete for restaurant space etc. When I stay at the Wynn, I am surrounded by people with $10k+ plus Rolex watches, $2k outfits etc., if I wanted to stay and feel like I am in a luxury environment, why would I go and stay in RW when it caters to the 3 *star crowd. It’s like Steve Wynn once said, people who have money like to be around other people who have money, and he created a property unlike anything else in LV. Also, you don’t typically see the Harrahs crowd in there or vice versa.

    So the branding sort of confuses me and it looks like they trying to cater to all tastes and lifestyles, but I usually find that most places don’t excel in one thing if they try to cast such a wide net. One example is a Vegas buffet.

    I guess I will wait and see how it pans out.
     
    Last edited: Jun 24, 2021
  13. Robertb1

    Robertb1 bon vivant

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    I actually kinda see what @ritzcarlton89 is saying. RW’s branding and advertisement does seem to be giving off mixed signals. However, it’ll take some time for the initial rush of foot traffic and one-time spectators to settle before we can get a good feel for the hotel’s offerings and clientele...it’s gestalt. It would be presumptuous to preemptively declare right now what kind of “status” RW will have/cater to.

    I get a good feeling from the extensive conversations I’ve had with my host there and I personally know of several higher-ups (mostly from Mlife) who now work at RW and will be great assets to the team. What makes me pause is the “three-in-one” hotel combo with three separate front desks and the seeming lack of fine dining—judging by what limited info I have about chefs, menus and industry talk (I work in wine so I’ve been hearing lots of chatter.) This points to a place that might be trying to please too many proverbial palates. Could be fine, could be a clusterfuck.

    Personally speaking, when I go to Vegas, I rely more on the personal relationships I’ve built over the 12 years I’ve been going as a player (and shamelessly piggybacking on the sometimes 30-40 year old relationships my family has cultivated) to create a special trip every time. It’s the kind of treatment and luxury that money itself can’t buy. And that’s just the way I like it.
     
    Last edited: Jun 24, 2021
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  14. vegasvstr

    vegasvstr VIP Whale

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    Seems they are trying to bring in almost anyone they can. If it was all 5 star I don't think they'd fill the place with the Rolex and Versace loving crowds and would likely fail.

    The Leaving Las Vegas YouTuber claims they are going to be coming out with some sort of great tier and/or offer matching that will be almost instantly done. Thinking I may hold off to see if they bring something more formal out.
     
    Last edited: Jun 25, 2021
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  15. Nikkie Rivera

    Nikkie Rivera Newbie

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    Hey! What’s your mlife status and who did you speak with?
     
  16. Haute_Shot

    Haute_Shot Low-Roller

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    Please share contact info of your host.
    I'm looking to stay at Resorts World in August, seeking upfront room comps. I give the host screenshot of offers from grazie & Mlife.
    Thanks
     
  17. kennyquach

    kennyquach Tourist

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    Just talked to the host and she said she have connections with all the properties. She called my Host at Wynn and got my win lost statement from Wynn.
     
  18. vegasvstr

    vegasvstr VIP Whale

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    Did RW assign you a host or did you track one down?
     
  19. kennyquach

    kennyquach Tourist

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    Rw assigned a host for me.
     
  20. Jsmile898

    Jsmile898 Low-Roller

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    I'm surprised that properties are willing to do this considering that Rw may be stealing clients away.
     
    Last edited: Jul 23, 2021
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