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How can I get the services of my TR host?

Discussion in 'Comps' started by Manan, Jul 1, 2017.

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  1. Manan

    Manan Tourist

    Joined:
    Jun 18, 2017
    Messages:
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    Trips to Las Vegas:
    3
    Hello all,

    On the TR app, I see "Host available" with a green dot. I have not received any email yet. How can I get the services of my TR host. I have planned trips at TR properties this July and August.
     
  2. karens625

    karens625 Low-Roller

    Joined:
    Aug 10, 2013
    Messages:
    298
    Location:
    Portland, OR
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    I just emailed mine with what I wanted.

    Karen
     
  3. Lmarl72936

    Lmarl72936 Low-Roller

    Joined:
    Jan 21, 2017
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    Location:
    Los Angeles, CA
    Trips to Las Vegas:
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    Well, Im just about Diamond Aspirations (i have 37k TR) and I have been Diamond for years. (usually only hit around 20k TR)
    I have never had an encounter with a CET host.. Ever....
     
  4. kkinwi

    kkinwi VIP Whale

    Joined:
    Jan 16, 2016
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    Location:
    Northern WI
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    Was there something in particular you wanted from the host? It sounds like you have been doing well with your own planning?
     
  5. easy_money

    easy_money High-Roller

    Joined:
    Sep 20, 2011
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    Does it show the name of the host? Have you tried contacting the host via email/text? If you you have planned trips already, is there anything specific you need from a host?

    TCs and tier status have nothing to do with getting or meeting a host. It's all about play/theo. Granted, a higher TC count "may" indicate higher play, but that's not always the case.
     
  6. Patman

    Patman VIP Whale

    Joined:
    Apr 24, 2016
    Messages:
    1,129
    Location:
    BC Canada
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    I had a host show up on my TR app. May call just to check but pretty sure it's just a marketing rep. I'm still gold with CET but did have one bigger day of play (went from 330 TC to 2800 with the bonus).
     
  7. Manan

    Manan Tourist

    Joined:
    Jun 18, 2017
    Messages:
    5
    Trips to Las Vegas:
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    Just comp room upgrades.
    TR has been generous with room comps. I had an Ultra Hip Fountain view room at PH last month and I am going to Caesars Palace this month. Also, I have another PH room booked the next month, all of them comped.
    I do not have a name or an email address on the app.
     
  8. easy_money

    easy_money High-Roller

    Joined:
    Sep 20, 2011
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    Have you ever had a host? Has TR app showed you a host name? If you have an assigned host, the host's name would be there. If not, then most likely, you don't have a host assigned. Again, is there anything specific that you need a host for?
     
  9. annbrown57

    annbrown57 Low-Roller

    Joined:
    Jun 8, 2010
    Messages:
    406
    Location:
    Missouri
    Trips to Las Vegas:
    70
    On the first page of Play by TR, it should have a "contact your host" button. Click on it, then your assigned host will show along with the VIP hotline bar. Click on your host name and it will show their phone number and email.

    Good Luck!
     
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