Discussion in 'Comps' started by jpw711, May 12, 2020.
I am 7 stars and have not heard from my local host or my vegas host
My stations host text me he lost his job. Not a peep from anyone at Stations
I’m not high enough up the pecking order....it doesn’t bother me though. We aren’t besties....LOL.
My local host called but I was on the phone. He left me a message to tell me the Seven Stars Event was postponed and asked me if still wanted to come to AC.
My Vegas did not call, however, we had a few emails and texts back in march when I had to cancel my Vegas trip.
I want to add one choice: 5) No and I am truly pleased.
I haven't heard from mine, but to be fair he was responsive before this whole thing happened and is a nice guy and frankly, I could reach out to him first too so I shoulder just as much of the blame. I'm not butt hurt about it because the lion's share of folks want to brag about their host does this and that, but the reality is it's their job to bring us to the casino to take our money. Any idea that they deeply care and their call is 100% altruistic is nonsense, they want your money to justify their job, just like most people in a service-centric industry. I provide professional services for a living at a large firm, and I can tell you while I care about people in general, I'm not calling into customers because my primary reason is I care, it's to stay on their radar from a pecuniary sense. I may sound like a jerk saying this, but it's the way things are.
I look at it this way, as long as the guy I work with comps stuff off the back end after I put in 20 hrs at the tables over weekend, I'll keep coming back, whether it's "my" host or some guy sitting in the Diamond Check-in. It makes no difference to me, but getting charges taken off the back end when I run thousands through the tables, does. Do I want them all to be safe and not lose their jobs? Absolutely. Is there anything I can do about what does or doesn't befall them? No.
Had an e-mail from Danielle at Cosmo, and she helped me set up my summer booking.
When I mailed to cancel I got one back from someone else as all of Cosmo had been furloughed.
Our host called me again today to update me on things.
No for me, neither from the Luxor or the Grand Sierra Resort in Reno - though honestly I barely qualified for a host for either (I didn't ask for one, I was just assigned one at each a couple of years ago).
I don't mind because I generally handle my own bookings etc. anyway.
Heard from my Harrah's host the week after the shutdown. She was just seeing how i was doing since I was at Harrah's when they closed on St. Patrick's Day. Last week, she booked an offer for me for June 9th.
received a call this morning from a long-time host at sam's town, wondering how we were doing, and saying when we were comfortable to come again, to give him a call. He didn't have much to offer in what changes will be forthcoming re. the casino/buffet, nor did I expect that. Surprised me only in that we stayed just six nights last year, and had been giving Boyd less play since all the BConnected changes...
@oldaquaman This is good evidence that frequency of loyalty is going to count more than usual in the coming months, if not year or two, when it comes to casino hosts reaching out to try to bring players back in. It looks like you have a long-term gaming relationship with Boyd (not sure if those six nights you stayed at Sam's Town last year were in one trip or in multiple trips). Also, one is more likely these days to not casino hop, since fewer places in close proximity will be open.
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