Has anyone used playersclubtours.com

A friend of mine has a cruise booked through playersclubtours. He is trying to get me to get qualified and rated to see if I qualify for a free cruise on Royal Caribbean. I have read they require you to play a certain amount of time and money but I have yet to see this on their website or any of the booking reservations my friend has. Does anyone have any experience with this company and comp cruises? What happens if you don't gamble the required amount of time or the required amount of money?