My wife and I flew in from Cleveland on October 11th. We ended up at Harrah's around 9:30 AM. I was not surprised that they wanted us to pay extra to get into the room that early. I am rather cheap and stubborn, so I decided to drop off our luggage. We gambled and ate lunch. We went back to the desk around 1:00 PM, and we were told that the room was still not ready. $20 would get us into a room. I was disgusted because it was Tuesday. I know that they had many rooms available. I think that too many people pay extra for service that should be normal.(like early check-in with Southwest, "resort fees" in Vegas) We got into our room about 4:00 PM. The room was clean and quiet. Harrah's has a great location for us, but we could have been treated better.