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Frustrated

Discussion in 'Comps' started by steelcity5044, Jul 11, 2017.

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  1. steelcity5044

    steelcity5044 Low-Roller

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    I have an offer for CET that includes 3 nights and free play that shows it starts on September 3rd - but the host and online will not allow me to get the Free Play until the 4th??? Very frustrating! Any ideas or help would be appreciated. Thanks
     
  2. kkinwi

    kkinwi VIP Whale

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    So are you not there on the 4th? Not understanding....
     
  3. Ty

    Ty ?

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    Ditto.
     
  4. Mitkraft

    Mitkraft VIP Whale

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    Nevermind. I mis-read.
     
  5. easy_money

    easy_money High-Roller

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    For certain offers (FB/FP/RC) there's a certain amount/type of rooms that are allocated for them and if they run out on certain days, then you just have to deal with it. Have you tried changing the type of room or a different property (if that's feasible and doable for you). Often when I select an offer for a specific property/room and it's not avail and I play around with the offer/availability calendar sometime I'm able to book the offer under a diff room and/or property. Good luck!!!
     
  6. nostresshere

    nostresshere Mr. Anti Debit Card

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    Solution: get the freeplay on the 4th.
     
    • Agree Agree x 2
  7. steelcity5044

    steelcity5044 Low-Roller

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    I'm not there on the 4th - been playing around on the app and online and no luck so far
     
  8. The Rumor

    The Rumor VIP Whale

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    I have no idea how you are booking an offer for 3 nights beginning on Sept 3 but you aren't there on Sept 4

    Are you sure you understand what the offer says?

    My guess is you have an offer that isn't good on Labor Day weekend
     
    Return to Greatness
    • Agree Agree x 1
  9. steelcity5044

    steelcity5044 Low-Roller

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    Sorry maybe my explanation sucks - getting to Vegas on the 31st of August - leaving Vegas at 12:15am on the 4th. The offer says it starts on the 3rd of September. Hope that explains it better
     
  10. The Rumor

    The Rumor VIP Whale

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    If it's similar to the offers I receive, there's a good chance you aren't booking a qualifying itinerary. Generally, you need to start the 3 day trip on the 3rd if it's like the offers I receive.

    I'm wondering if you have booked a room through the calendar at comp rates (not specific to the offer) which is why you have a room comp.
     
    Return to Greatness
  11. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    Look at the T&C of the free play offer and see what the restriction is. It's most likely because that offer isn't good for Labor Day weekend. It is my experience that dates are "hard and fast" for Free Play offers.
     
    Another NGO trip. QQQQ/NYNY
  12. TrewBrew

    TrewBrew I may be right, I may be Crazy.

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    Sounds like they want you to stay for three days starting the third. Awarding it on the fourth stops anyone from booking for three days and leaving after one day.
     
    Fall Spectacular...
  13. steelcity5044

    steelcity5044 Low-Roller

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    Doesn't seem to matter what day I start the trip on, but I do agree with the terms comment - it basically says if available - and based on what I have been told verbally they are sold out of the offer on the 3rd. Took advantage of the other offer until I hear from a host - $125 college football bet and $75 resort credit - though I don't know anything about sports betting - lol. Guess i better start preparing and reading
     
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