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Free Diamond Shows and gaming days

Discussion in 'Comps' started by CtheWorld, Feb 12, 2018 at 9:58 PM.

  1. CtheWorld

    CtheWorld Tourist

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    I was thinking of using my free diamond show benefit to get tickets for a show the day after I checkout, but don't want it to trigger a no play day.

    Does anyone know which actions trigger a gaming day: Does it trigger a gaming day on the day I pickup the voucher, the day I trade the voucher in for a ticket, and/or the day I get the ticket for? Those could potentially be three different days.
    I'm guessing the first two do since they use your card; but the third is less clear.
     
  2. zignerlv

    zignerlv High-Roller

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    You are absolutely correct, the first two are the most likely candidates to possibly trigger a gaming day. You'll get a dozen opinions as to whether it does or it doesn't, but since Total Rewards doesn't publish such information, they are guessing, so you are not going to get an answer you can rely on.

    One concept that probably makes sense is any time your card is swiped, why wouldn't it trigger a gaming day? They know you are at the casino, and your card is being swiped for some benefit you are getting, an event, lounge entry, parking, etc. So why would any casino not treat that as a gaming day and allow a customer to reap benefits without playing? In a day and age where casinos are charging fees for nearly everything and anything, why would they give customers a free pass at getting a benefit without expecting casino play on that day?

    One thing I look at a few days after my trip is the expiration date for rewards credits on the TR website. That date is 6 months from your last date of activity. If you have no credit card points, or other non gaming points going onto your card, then to me this is the only way of seeing if a trip was triggered - subtract 6 months from your expiration date, and that is your last day of activity. Then see if that reflects a day you used a show voucher, etc. Using this method, I was able to see many years ago that TR was using check out date as a trip day, even with no play. Report back what you find in your scenario.
     
    Last edited: Feb 13, 2018 at 5:59 AM
    • Agree Agree x 1
  3. Grid

    Grid VIP Whale

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    The easy answer, from nearly every single casino employee, mostly hosts, that I have asked this very question. Your gaming day in on the "draw" IE when you pull that comp. If you go to the TR booth and get a free show pass for a show that is playing 2 nights away, you "Drew" the day you got the tickets. The actual redemption of paper tickets to gain admittance to the show days later will NOT trigger a day.

    The comp was redeemed days prior when you card was logged and the tickets were issued. When you show up at the door, your players club card never leaves your person. So even though they know, if they bothered to look, that you will in fact be on property days later. The actual coding in their system says you were there that day you "Drew" the comp. Not the day you used it.
     
  4. JeJas

    JeJas VIP Whale

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    I believe the first two. I always make them into one to simplify things.