Don't try to sleep at the Cosmopolitan

2 words - ear plugs.

 

20 words - Expensive ass high end hotel means I should not HAVE to sleep with wads of foam jammed in my ears.

 

I've had no noise issues at Texas Station. I would recommend the garage side.

:banana::banana::banana::banana:

 

I don't have much experience in high priced places or strip places at all so perhaps what I can add is less than helpful for most of you on this thread.

But quiet is the most important amernity for me. And I want it all day and night. I often try to be in bed at 5 PM so I can get up at midnight and be fresh for late night live poker games that might go until 6 AM.
That is the smartest way to get good table selection. I am wide awake and rested. Everyone else is tried or drunk or both.
That next day I will have breakfast and then probably nap in the early morning. I skip most room service.

Once at the Quad (Imperial Palace) I asked for a quiet room and the clerk said those were all gone unless I wanted to pay to upgrade. Without an upgrade the music would go on half the night. The upgrade was more than my nightly charge.
I stayed noisy one night and the next day, very early in the morning, I went down to gently complain. I can play the old guy card and the sleep apnea card.
Since she was not busy, the very cute and accommodating clerk was sympathetic, unlike the old uptight hag at check in. The girl promised to move me later in the day.
Perhaps because I had two more bookings that trip and so my next question was about what strategy might insure a quiet room for the other two future bookings. That was when she moved me right away.
She also gave me the manager's name and personal number and told me to call a day ahead and tell him my difficulty. I called him on the next booking. I got quiet the second booking. I cancelled the last booking because I got a better deal elsewhere. I only played poker at the old IP so I was not a High Roller, but I did have a nice low rate so perhaps I looked better than I was.
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At the Rio it was those drums from the pool that drove me nuts, and then they tested them at 2 AM and woke me up. The second night I put on my noise reduction earphones. I never stayed there again, even for free.

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Most of my experience has been at off strip and downtown places. Downtown has the problem of the Freemont Experience but most of the time that does not affect daytime naps. Sometimes the band can be practicing in the daytime in an ally near the room.

Main Street Station has the train noises. High up and faced away helps. I think the California is quiet. The quietest rooms were once at the closed Gold Spike. I miss it.

Only once at the Four Queens I could not get my comped weekend rooms in the South Tower, but even there they put me in a room that ended up being quiet enough for my needs. I get 3 to 6 nights free a month. I may look like a better player than I am when I check in, but that Four Queens is my favorite place downtown.
My rooms at the D have always been quiet and I think that is pretty predictable because they are all in one tower.

Cabana at El Cortez have always been quiet for me. I read one post two trips back that there was some bar noise on a weekend night, but I stay on weekdays with the ACG coupon and do the weekends nights free at Four Queens.
Tower rooms are quiet.
Vintage rooms are noisy due to thin walls, and once I had the worst night's sleep with dueling televisions playing on each side of me. Pavillion are very noisy for naps because the cleaners run those carts on the cement walkarounds and they sound like small trains, and then they shout at one another about nothing. But I think it is against casino rules to push them over the railings.

If quiet was more important than frugality or I wanted to be near the strip, and I was paying for the rooms, I'd opt for the Orleans. I've never had a noisy room there. I'd get a good day's sleep and be able to party all night The cab fare back from wherever I was on the main strip would still keep the room cost under those fancy upscale places. It is really cheap from NYNY circle right on Tropicana. For a consistently nice, very clean, standard room the Orleans is my favorite. But downtown draws me because of the good VP pay tables.

I am betting Rumor Suites would be quiet.


I"ve always found quiet at Super 8 near Ellis and quiet at Gold Coast.
Out Boulder the Eastside Cannery is quiet and beautiful wall to ceiling glass offers great views. That whole casino is quiet. Except for Claudine Castro's show, however. That rocks. ¡Eso mola! But you don't hear it from the rooms.

At Sam's Town there are some rooms facing some noise from the light show, but I ask for quiet rooms faced away from that and an end room if they have it. End rooms are the best of both worlds. It is quiet even through the wall and yet I can play my television in the middle of the night because I won't disturb anyone on the other side of the wall.

I remember that Fiesta casinos used to be very quiet and I expect most Station casinos are quiet as well. And they have the best buffet prices.


Laughlin, when there is not a motorcycle rally, is very quiet.

In another venue I just got back from my first stay at Turning Stone.

New York's Turning Stone was very, very quiet and yet on Friday night there was a lounge that was rocking and packed with dancers. It was more like a nightclub with no cover and no drink minimum, and an area where an old guy could watch for a while without feeling out of place.

 

Expensive ass high end casino hotel.

 

I dont SMOKE and I hate the smell.. but most casinos in Vegas have crappy ventilation and I have to deal with it. I go to Vegas knowing I would have to deal with the smokey smell at some places. I didnt complain one bit, since I know what to expect. I know I'm going to a place where smoking is allowed indoors and I deal with it.

Basically, you know you're going to Vegas. You're not staying at a Villa in the Cayman Islands or Bermuda. Expect the noise, the drunk people, the smoke, the loud shooting of the Bellagio fountains and all that comes with Vegas. You chose this town to visit knowing what kinda of place it is, it didnt choose you.

(this is to no one specific)

 

I know what you mean, but just because it is expensive does not mean you are paying for a quiet time. It caters to college partiers and turns into a college frat party at times... a few times the wife and I were walking around and there were kids passed out on very seat and couch area. Also when security was assisting us with an incident, one of the security guys had to kick out about 5 kids passed out in the bar area just so we had a place to sort the issue out.

We will not stay there on a weekend again, maybe on a week day on the fountain side (east tower).

 

Some of you guys are kidding yourselves if you think any heavily indebted $4bn 3000 room hotel's plan would be to focus on the "college frat party" crowd even at the expense of everyone else. It stems from incompetence and probably hubris for them not to be able to do both. This isn't some party boutique hotel like the Dream or The Standard here in NYC where even the lobby is essentially a nightclub. Cosmo wants the 25 year old crowd for Marquee, they also want the 35 year old crowd for the restaurants, and the 45 year old crowd for the spa, and so on. They also want everyone for gambling. Sacrificing one level of service to provide another is not an excuse. Walk through the lobby of the Dream downtown at night and the entire hotel is a nightclub, not just "loud" but literally has bouncers at the door just to get into the lobby. And even though I live here I've stayed there because a friend of ours is one of their execs, and the expectations they set are very different.

The Cosmo will never cover their nut just from the club kid crowd and they know that. And if they don't I can assure you the guys at Deutsche have grilled them on how they expect to fill 3000 rooms with just 20-somethings. They need to be a true luxury hotel, and they know it. So it begs the question, why do so many "premium" guests keep lodging complaints about the subpar service both in the hotel and the casino?

 

@KickinChicken - you took that a little wrong... I'm sure someone has a decent marketing plan, however, like you said it is not executed properly... and guess what... they end up catering to the younger,louder and rowdier crowd because everyone else runs!

*Anyways, I was just stating observations that were my opinions and really had nothing to do with their management or there true marketing plan.

'like a frat house' was a comparison of what Friday and Saturday night seemed like to us.

There were fights and loud arguments that were not stopped by security.
We constantly ran across broken hotel items that were damaged from abuse.
Kids (young adults) were passed out everywhere!

They did nothing about it. So basically whether its their true marketing plan or not(most likely its not) or even if the corporate guys at Duetsch know about the image it is giving - That is what it is pretty much - a large party for the louder and younger crowd.

 

Right. Reading your post again I see what you were saying. I agree, it's essentially an unintended consequence. But there are some posts that suggest that's the plan so that's what guests should expect (its Vegas!). I don't agree. To me it sounds like someone coming in second in a race and saying that was his plan all along. A 3000 room hotel needs to be able to cater well to a variety of guests, they don't have the luxury of a boutique hotel focusing in on one little demo.

 

if it wasn't the plan all along they would have partnered with an organization that had access to some database of gamblers instead of the Marriott that had a hotel booking software package

if it was not the plan all along they would have tried to offer much better gaming right from the start instead of working incredibly hard at earning their reputation as a place where gambling was tertiary or further from what you would go there for

if it was not the plan all along they would have had much better service right from the start instead of staff that could not even use the cool funky hip gadgets they have for checkin and in the room and attitude from the staff to boot

just like Revel the plan all along was to be the hip cool place to be and to cater to those that list out 12 complaints in a review and then let you know the chandelier is really kick ass in the lobby and all the cool people were milling about the place so 5 stars!

never mind the bathroom setup where if you are traveling with a coworker in business you get to be much more up close and personal with them the first time either of you shower or use the toilet....as one 5 star review put it "who needs privacy in Vegas" just after they said they would probably not go back if just with their group of girl friends and then said no wait I probably would

it is what it is a place designed to take money from the pockets of those that have money burning a hole in their pocket no matter if they actually have money or can really afford it or not and it seems to have knocked it out of the park with that demographic, but unfortunately that demographic is not really a profitable one especially for the long term and the short term you harbor that demographic sends other more profitable demographics elsewhere for the long term

 

@KickinChicken - Its all good. The clarity of my writing suffers.

All and all we enjoyed the hotel and thought the rooms were great. I do feel the Cosmo can be so much more with a few adjustments.

 

With your avatar you missed a great opportunity...

Two words: Ear F@%&in Plugs

 

This thread is EXACTLY why I won't even stay at Paris or PHo anymore.

Stayed mid-week at Paris on the 29th floor a few months back. The Cosmo had an all night pool party/concert and the bass alone shook my bed and vibrated the windows. Even with the A/C blasting on high, I could still hear every word of the lyrics, just as if I was standing in front of the stage.

There is NO reason to have it that loud.


This also happens to be the main reason why I left CET and took my play over to Mlife.

 

"If it's too loud, you're too old"

 

Although I go back and forth and see both sides of the issue, in the end I think there needs to be some consideration that whatever your endeavor is, it shouldn't impact others negatively. Given this is Vegas I think there is a much more latitude, but clearly the Cosmo beach clubs shouldn't be shaking the windows of Planet Hollywood.

Speaking of Planet Hollywood, the one and only time I visited their pools they had the loudest music playing through the WORST sound system I ever heard. The quality was horrible. I could also hear it from my room which was looking over the pool, but it ended at dusk and it wasn't overbearing.

 

I second this thought. If you as a hotelier are going to have noisy activities on your property then the rooms need to be soundproofed.

 

Ear plugs only do so much. They do nothing for that thump thump thump that you feel more than hear. I don't think the OP is being unreasonable.

 

They have to justify paying a DJ $2 Million dollars a year somehow. They figure loud music will draw in the hipster doofuses and they will spend $50 for a drink.

 

Exactly... LOL.

If you dont like it dont go there. I can care less about the music at Margaritaville or Carnaval Court, you dont see me going in there and complaining about it. Stay away if you arent into the environment. There's plenty of choices for everyone to suite their tastes.