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Do you have to book the day for Shark Reef/Secret Garden?

Discussion in 'MyVegas' started by rogue, May 25, 2018.

  1. rogue

    rogue Tourist

    Joined:
    Mar 4, 2015
    Messages:
    24
    The instructions say to follow the link etc and that gives the option to book the day. Previous info said that the redemptions were done at the mlife desk on the day, is that still how it works or do they have to be booked for a specific day?

    Also, does anyone know how you cancel a madame tussauds reward? It doesnt have the cancel option on the redemption page like the MGM rewards do?
     
  2. Loluvsvegas

    Loluvsvegas Low-Roller

    Joined:
    Apr 29, 2014
    Messages:
    152
    Location:
    Kenosha, WI
    Trips to Las Vegas:
    16
    I just pick a random day to use the reward and go. Is makes you put in a time but you can go anytime .
     
    • Agree Agree x 1
  3. BlackJackLady

    BlackJackLady Low-Roller

    Joined:
    Jul 11, 2013
    Messages:
    378
    Location:
    Austin Tx
    Trips to Las Vegas:
    10
    You can use within 7 days of your book date.
     
  4. Vegasworm

    Vegasworm Finger Clicker Extraordinaire

    Joined:
    May 5, 2014
    Messages:
    665
    Location:
    Colorado
    Trips to Las Vegas:
    14
    We booked 5 comped Shark Reef tickets and went the day we chose for the tickets (didn't matter what time we showed up). We also walked right past the ticket line and to the entrance to have our tickets scanned on our phones.

    Vegasworm
     
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  5. KevinF2020

    KevinF2020 Low-Roller

    Joined:
    May 27, 2015
    Messages:
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    Location:
    Los Angeles
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    40
    Really? That's great to know!

    Also, try not to book it day of. If you can, book it at least a day before. We tried booking it day of and the only valid options to select were for the following day (or later).
     
  6. LVisBeautiful

    LVisBeautiful Tourist

    Joined:
    May 7, 2018
    Messages:
    35
    Trips to Las Vegas:
    7
    I booked Shark Reed twice, the first time, I went to the MLife Desk at Mandalay Bay and they fixed me up.

    The second time, I booked it online, I was able to pretty much go all times of the day.

    I haven't canceled Madame Toussauds once because the same thing happened last year, I only had 3 days to go and my trip wasn't for 3 weeks.

    I called MyVegas customer service and they refunded it.
     
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