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Table Games Dealer Errors

Discussion in 'Table Games' started by Bondy3, Feb 15, 2016.

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  1. TXactuarial

    TXactuarial High-Roller

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    What could she possibly have said?
     
  2. fasbman

    fasbman Low-Roller

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    The worst dealer mistake that ever happened to me was when I was playing craps. I was coloring in my chips, when the dealer for some reason known only to him, just took them and comingled them with the casinos stack. Somewhat shocked, I said that those are my chips. The boxman gave the dealer (who may have been auditioning since he was wearing a white shirt with black slacks instead of the casino uniform) a "if looks could kill" glance and asked me how much I had. I said I wasn't absolutely sure, but I thought it was between $400-$500. They immediately gave me $500 in chips. I never saw that dealer again. I certainly wasn't trying to have anything bad happen to him, but that is a pretty flagrant mistake to make.
     
  3. bedaniels

    bedaniels High-Roller

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    Dealer: why you complain about me
    Me: you paid the bonus but not the hand and I did not complain about you, I just wanted the hand paid there was confusion when you left to give the table to the other dealer
    Dealer: you get me in trouble, had talk with boss, now I'm in trouble
    Me: just deal the cards please
     
  4. TXactuarial

    TXactuarial High-Roller

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    A less significant dealer error was when I was at the Las Vegas Club 2 years ago and was playing my ACG coupons. I was there with my wife and we each had $20 to buy in with along with our coupon. The dealer takes my $20 bill, slides it over to the side, cuts out $20 in reds and slides them over to me. She then takes the same $20 and places it back in the middle of the table and cuts out another $20 for my wife. We played our match plays, both won, and cashed out $80 from a $20 buy-in. LVC soon announced that they were closing and I like to think that I'm the cause.
     
  5. ruralhipster

    ruralhipster High-Roller

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    I was playing a 25 dollar matchplay on roulette at the D once and the dealer payed me my 50 and left the matchplay coupon. So I let it ride and was payed 2 more times. I am pretty sure that matchplay should be single bet resolved but at the time I didn't notice and no one said anything so 2 25 dollar matchplays netted me a 200 dollar profit.
     
  6. TOWNSVILLE

    TOWNSVILLE Low-Roller

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    A person who makes their livelihood from doing something should be considered a professional at that occupation.Therefore, what right have you got to tell them how to do their job?Unless it's not in your favour.:ssst:
     
  7. eksantirik

    eksantirik High-Roller

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    Casino makes money off of the weaknesses of the customer (i.e. not knowing the optimum play on VP/BJ, or not knowing house edge on some sucker bets on craps). So, why shouldn't the customer make money off of the weaknesses of the casino (i.e. not hiring the best and brightest, not paying enough incentives, not investing on enough training etc.)?
     
  8. topcard

    topcard Celebrating 40 Years of Vegas Trips in 2020!

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    mikey - "early surrender" allows you to get back half your bet, even if the dealer has a blackjack. It's why no casino offers it anymore.
    "Late surrender" simply means you are not permitted to surrender until the dealer checks her hole-card when she has an ace or 10 showing. If she has blackjack, you lose. If she doesn't, you can then surrender, if you wish.
    As for why you would late surrender? Because with a 10 showing, your hard-15 or 16 has about 60-70% chance of losing, regardless of whether you hit or stand. If you surrender this hand every time against a dealer 10, you will come out ahead (in the long run), as you are "only" losing 50%.
    On those rare occasions when I'm playing at a LS table, I surrender 15s & 16s against any dealer 9, 10 or Ace. I promise you - I'm ahead for doing so.
     
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  9. TIMSPEED

    TIMSPEED The biggest Degenerate on VMB

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    I've seen a lot (and I might have commented on this already)
    BUT the WorsT, I think I just recently saw at Harveys Lake Tahoe..
    It was 7am, on a Sunday, at the UTH table..I had been there all night playing $5 minimum.
    Two young white guys (21-35) walk up and buy in $3000 each, and proceed to play table max ($200 ante/blind) and correct 4x raises...shortly thereafter, we all raised 4x, and the board was like 779JJ...Dealer rolls over 810 and sets the hand as two pair 10-kicker...we all just froze and she goes around and we all have like Ace-high\King-High...she pays us out as winners...that's literally $1000 table max payout on two spots!! IN ERROR!
    Cards get swept and play continues as normal..a couple minutes later the three of us quietly joke about how much player advantage this game has, haha...nothing ever happened, and we were there for another 2 hours... (they cashed out $5000 each)
    unbelieveable, as for TABLE MAX at 7am on a Sunday, you'd think the pit boss would be watching that table!
     
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  10. Aces and Eights

    Aces and Eights VIP Whale

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    I only surrender a 6 - 9 or 5-10 against a dealer 10. I hit a 7 - 8 against a dealer 10, and I hit a 15 against a dealer 9 or A. But I do surrender a 16 against a dealer 9, 10, or A unless I have an 8 - 8 which I split. I try to play 6-deck games with the best rules I can find.
     
  11. FullBoat

    FullBoat VIP Whale

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    They did this with me as well when I was playing FBBJ. Then, next time, they said I couldn't even use it on that table. But, I did win about $100 before I lost a hand. I figured they would have taken it on the first win, but nope. And, I wasn't going to tell them otherwise.
     
  12. monkeyshed

    monkeyshed Highest Vegas Slot Jackpot in 45 Trips = $400

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    I was once at a casino playing blackjack when the dealer made an error in my favor. I didn't mention it, but the pit boss happened to be standing nearby and corrected the error. The dealer said, "Oh, he should have noticed that." The pit boss looked at me and said, "This man is on vacation. It is his responsibility to have fun. It is our responsibility to deal the cards correctly. He didn't come to Las Vegas to train us." With a wink, he walked away.
     
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  13. Nittany1

    Nittany1 VIP Whale

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    That is probably the most common dealer error at craps.
    I have seen even excellent,seasoned dealers miss taking down hardway bets if it comes up soft.
    Usually does not happen when there is a ton of hardway action but just 1 or 2 bets on the layout.
    However ,I usually play hardways as two way bets including the dealer so maybe they miss it accidentally on purpose.;)
     
  14. topcard

    topcard Celebrating 40 Years of Vegas Trips in 2020!

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    When I'm the only out there, I leave my hard-ways working on the come-out for this very reason... quite often, they don't take it down on an 'easy' number when it's the come-out roll...I guess because so many take them off.
     
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  15. mbely1000

    mbely1000 Low-Roller

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    I was at the MGM Grand playing craps. I was playing a pass line bet for $500 with full odds and 2 come bets for $500 each and full odds. One of the come bets was a 4. I always tell the dealers that I always work my odds. Once I tell them that, I don't usually watch to make sure they put the ON button on my come bets. This time, the female dealer did not. After the roller hit the pass line point, she immediately rolled a 4. I expected to get back $5500 total on my 4 ($500 come bet plus 2-1 on my $1500 in odds) but predictably, the dealer handed me $2500 (she didn't pay my odds bet). I immediately told her that I said I was "on". She disputed it. I called over the put boss. He asked if the ON button was on my bet (it was not). He told me that if there was no ON button, then no bet. Three players (all strangers to me) quickly argued to the pit boss that they all heard me call my bet on. However, due to the large funds being disputed, I assumed at that point that I was going to be screwed out of the $3K. However, the pit boss relented and told them to pay my bet. I don't think he would have done so if those stranger had not spoke up for me. Thank you unknown, kind strangers!
     
  16. rittermd

    rittermd Low-Roller

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    My biggest overpay was playing roulette at the old Reno Hilton. Playing quarters on a $1 table. I had a quarter on the Zero, the Zero split, and the basket. Zero hit, and I should have been paid 63 quarters (35+17+11) = $1575. I was paid $2975 and the pit boss OKed it. I accidentally knocked over the payout with all my chips so it was one big pile of quarters. a few minutes later before the next spin, another pit boss came over and said I was overpaid $500 dollars. Rather than fight em, I said are you sure? They screwed around for about 15 minutes and held up the game and came back with "you owe us $400". I gave back the $400.00 (knowing I was still overpaid $900.00.) and said sorry to the dealer as they replaced him with another dealer.

    I've been paid on a few pushes in BJ for $500.00
     
  17. woodsie

    woodsie VIP Whale

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    Opening night at MGM Detroit playing blackjack. The dealer turns over his cards as follow:

    13
    draws a card...ok
    16
    draws a card...yep
    21
    draws a card...wait what?
    31
    "Dealer busts!"

    I almost said something because I'm honest to a fault but not with other players at the table and their own money involved.
     
  18. TXactuarial

    TXactuarial High-Roller

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    I was at Margaritaville in Bossier City with a friend playing a blackjack sidebet where if the dealer's card was between your two cards then you got paid based on the spread of your two cards. I.e. K-2 would pay even money on any dealer 3 - Q, but if you had 6-8 and the dealer had a 7 then you would get paid like 8-1.

    Anyway, break-in dealer who barely spoke English was paying off this bet when it won, but also seemingly randomly when it lost. My friend would have K-8 and the dealer showed a deuce and paid the bet. The best was when my friend had 6-7, upon which it is impossible to win since there is no gap, and the dealer pulled an 8 and paid off at 8-1! I remember when the 6-7 hand happened, the dealer paid off the bet and you could see the gears turning in my friend's head. He looked at me and I just smiled and took a sip of my cocktail. We were staying at the hotel, but didn't see our dealer friend the next day.
     
  19. Chuck2009x

    Chuck2009x VIP Whale

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    LOL, love that one. Too bad they didn't have a over 30 side bet.
     
  20. Austehn

    Austehn Tourist

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    The worst issue I've seen was on a Free Bet BJ table at the Palazzo. The table had a side bet that pays out if you get a number of free splits or double downs. If I remember correctly, 3 gold coins (indicating free splits/DDs) or more pays out something, all the way up to 6 gold coins (4 split hands with 4 double downs).

    Anyway, Player #1 had his normal bet, the side bet, and a dealer bet out. Gets a "free split-able" hand, so the dealer puts a gold coin out for the player's hand and the dealer's hand. He was then able to split again, so the dealer again puts another gold coin out for player, another out for dealer. 4 gold coins now (though actually only two for his own hand), and he had a side bet of $5.

    In the end, he argued with the dealer that since he had 4 gold coins on the table, he should get paid out for the side bet, which I think was 10:1 or something like that. Dealer checks with the pit boss, who clearly had no clue what was going on, agrees to pay out the side bet.

    Player #2 now sees this, and does the same thing. Always plays the side bet, always tips the dealer. Within a few hands, he manages to get 8 gold coins on the table, 4 for the dealer, 4 for his own hand. The payout chart only showed payouts up to 6, which was 1,000:1. Dealer calls over pit boss again.

    Now, the pit boss calls his manager, who says that it shouldn't be paid out because the 4 gold coins on the dealer's tip bet doesn't count. Acknowledged that the first payout to Player #1 (who cheesed it out of there as soon as the bosses came, so he knew he pulled something over them) was an error, but will not make the same error again for Player #2. Huge scene, took about 30 minutes to clarify, and ultimately, the player did not get paid on his side bet.

    I mean, it's not surprising given it would have been a $5,000 payout. Still, I kinda felt bad for the guy.
     
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