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Cosmo Backend comps - am I just dense?

Discussion in 'Comps' started by bubbalv, Jul 22, 2021.

  1. pressitagain

    pressitagain VIP Whale

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    Unless things changed in the last couple of years. I was told $200/250 on craps for 3/4 hours or $2.50/3.00 on slots for same. Anything above for backend….I assume…
     
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  2. Colesc15

    Colesc15 VIP Whale

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    My last trip, over 3 nights I had about 45k coin in (all slots, mostly penny), finished up like $2500, stayed in a terrace suite and still had backend comps to remove the rest of my food.. What am I missing since the posters stats are much stronger than mine? I don't get that much free play though.
     
    Last edited: Jul 23, 2021
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  3. SunshineSlayer

    SunshineSlayer Low-Roller

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    I was going to say, that's a huge coin-in for a very small loss and it looks like very few jackpots. How??? Tell me your secrets! lol


    This tracks with what I was told by an employee as well. I'm not sure of the exact numbers, but was told that only very high betters on table games get rated and that they actually have meetings to consider who should be rated or not.
     
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  4. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    Or, it could be like my host at Venetian who back end comped me for a meal after I hit a $5700 jackpot that brought me up $2500. She left the next week.

    Added NOTE: It was my first time meeting this host and I also gave her a red envelope, but she gave me the comp before looking in the envelope..
     
    Last edited: Jul 23, 2021
    Borgata Atlantic City - 2 nights comped
    Gap the months . . . $600 FP twice!!! Atlantis Reno
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  5. Chuck2009x

    Chuck2009x VIP Whale

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    I think there may be a little misinterpretation here.

    There aren't that many people on this board who are tables-only players at lower play levels at Cosmo. However, of the few that are, I haven't seen any complain that they didn't get rated or that they didn't get offers. Obviously you would have to get rated in order to get offers. I have seen some accounts where some higher level players implied that they think that Cosmo gives theo at a lesser rate for some table games than other places.

    We do know that Cosmo does not give tier points for table play, and that the granting of tier status based on table play is done manually by periodic play review.

    So I think that second part is what the person who spoke to you may have been referring to. And "high" isn't defined.

    There isn't enough specificity of the conversations for me to say they are trying to mislead people. Fuzzy terminology can get thrown around (or heard) sometimes.
     
    Last edited: Jul 27, 2021
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  6. UKFanatic

    UKFanatic The Arbiter of Taste Caviar Kid

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    I have always been a little curious about this process. I have been Identity highest tier for years now. I wonder how often they review my play and who does it (my host? a committee? someone else?). I once went more than a year without playing there and I was still the highest tier when I came back
     
    Let's hope they don't abandon me at the airport again!
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  7. HHFan

    HHFan High-Roller

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    I’m thinking the host was speaking about looking at loss vs sticking with theo for backend when they mentioned seven figures. That might make more sense; but still seems ridiculous. There’s a lot of space between the guest frustrated at losing $5k vs a $2k theo and seven figures.
     
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  8. bubbalv

    bubbalv Low-Roller

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    I wish there was a scecret !! LOL
     
  9. UKFanatic

    UKFanatic The Arbiter of Taste Caviar Kid

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    Maybe. But if the host said six figures rather than seven, I would think you're exactly right. I just can't imgine someone losing half a mil and the host then saying they can't take care of some room charges
     
    Let's hope they don't abandon me at the airport again!
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  10. Chuck2009x

    Chuck2009x VIP Whale

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    It used to be described briefly on their website, but I don't think it's there anymore. It implied something like monthly, or I may just have been inferring that. I did get the idea it was monthly from somewhere; it used to concern me because I always had a stay the month my anniversary date came up and I always worried that if they didn't review my play until the following month, it wouldn't do me any good.

    I did see one table player here say a couple of years ago that his tier was advanced in the middle of a stay, he discovered it when he went to the Identity Desk for something. Of course, that could have been due to a recent prior trip as opposed to based on his current trip.

    As far as meetings, I'm sure hosts have meetings for different reasons; when I got bumped out of a suite at MGM Grand, my host there told me they have a meeting early every week to decide who's gonna get bumped, and hosts get to fight for their players to not get bumped, lol.

    I would guess that for tier advancement. it's possible that they would have their system kick out a list of all table players with X theo over the past 12 months. I don't really see why hosts would necessarily have to get involved in that process directly unless they had a player who was coming up just short and wanted to make an argument that they should get advanced. I doubt there's some meeting where hosts and management sit around and go down a list of players and vote a thumbs up or down for tier advancement. There's too many players, it's a dumb use of time, and it should be based on hard numbers anyway. When I say "manual process," I'm envisioning the system kicks out a list and then someone reviews it, and then someone else goes in and updates the tier status for those players that advance.

    I don't know if your "absence" occurred during it, but they've done two extensions of tier status due to covid.
     
    Last edited: Jul 23, 2021
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  11. HHFan

    HHFan High-Roller

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    Yeah, for sure. I updated my initial post because that gulf is so wide and It sounds more like a host trying to head off any requests by giving an insane threshold rather than a legit policy.
     
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  12. Chuck2009x

    Chuck2009x VIP Whale

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    Plus there's a difference between getting backend for % of a actual loss way in excess of theo, vs. having a pre-arranged loss rebate agreement in place. Throwing the phrase "seven figure loss" out there makes me think of a rebate situation.
     
    Last edited: Jul 23, 2021
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  13. SunshineSlayer

    SunshineSlayer Low-Roller

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    Yeah, I didn't purport to know anything. Just what I was told by a host. There is clearly a lot of vagueness about this because multiple people have gotten multiple different answers and everybody seems to have had a different experience.
     
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  14. AyDee

    AyDee is getting too old for this

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    :kill:
    :whistle:
    I said this is what she told me,
    not what real policy is,
    or what is practiced.


    I also feel my long hour forays into $25 min tables might have helped a little,
    though P grind slots pretty hard.

    We did successfully make Gold on a 3 night trip where we spent two days downtown,
    and it was on a 3 night terrace no resort fee offer, free upgrade to that strip view 1 BR w soaking tub,
    so I'm not bitching,
    just reporting,

    • oh, and I suppose it may have been six figures, not 7, but whatever it was it was so far outside my realm of reality, might has well had said a milllion $
    • also yes, I would understand her saying that to mean additional comps or even rebate after whatever your theo got.
    • I also agree that what she said about 500 min tables was probably a go away and stop asking me questions response,
    • I did see an improvement in offers after doing a few $25 min table all nighters, I think it got me to no resort fee sterling offers.
    • she had considerably less of a dismissive attitude than the first two slot hosts I checked in with before checkout. so :thumbsup: for that?:cool:
    bonus tip, $100 played through the roll to win craps machine will get you 1 tier point (odds not included)
     
    Last edited: Jul 24, 2021
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  15. dankyone

    dankyone VIP Whale

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    Absolutely. Drop a quick $900k on not too much theo…maybe they won’t offer you $90k in champagne at Marquee to cheer you up, but they’re going to pick up plenty.
     
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  16. AyDee

    AyDee is getting too old for this

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    Identity comp rooms:.. no need to cover cost when staying/playing.
    Identity room offers, play needs to cover room.


    thought I'd toss that nugget from the recent @ReTriggerMe TR,
    can anyone answer, or else what?

    :hmmm:, I can only imagine reduced future comps?
    kind of same as comp rooms?
     
  17. Chuck2009x

    Chuck2009x VIP Whale

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    This is why it can be hard to tell whether you are being gaslighted, or a less severe term would be "highballed," ie. a host is exaggerating the play level required for comps. Because as a reader, you don't know what was actually said and how well the poster remembers the context.

    I do remember one example well enough that I was able to go back and find it,

    Aria Host Gaslighting.jpg
    That post was from early 2015. A standard room at Aria was going for $109 - $129/night at the time, so the casino's cost was probably in the $70 - $80 range.

    $170/hand BJ @ 0.5% HA for 4 hours is high, but not outrageously so. That should generate about $113 of comp value. But 6,000 slot points? That's $18,000 coin-in on slots, which would be ridiculous.

    The OP was a VP player. Aria didn't have anything better than 9/5 for JOB, that's about 1.5% HA. 6,000 slot points would be $60,000 coin in on VP, which would be close to $300 in comp value.

    So did the OP maybe mishear "6,000 slot ponts?" Did the host say tier credits, not points? 6,000 TCs would only be $1,800 coin in on slots, which would be short (but close) of covering a room at the time, but it would still be $60,000 coin in on VP, way higher than necessary.

    So it can be hard to interpret people's accounts when you see a number that sticks out like a sore thumb. Are they getting highballed, or is their account of the conversation inaccurate?

    I'm going to guess that the first sentence there refers to the tier-based comped nights.

    If you are staying on a marketing offer, they expect you to cover the comp value of the offer.

    If you are staying on a tier-based comped night, that's supposed to be a tier benefit and the inference is that you have no play obligation.

    So for example, if you booked a 4-night stay under an offer and added two tier-based nights to extend the stay to six nights, four nights' worth of play at your normal level spread over the six nights should keep your offers intact. Or if you booked the tier nights completely separately as a stand-alone stay, you could no-play without hurting your offers. I've never tested it.
     
    Last edited: Jul 24, 2021
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  18. AyDee

    AyDee is getting too old for this

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    I'll go with highballed, because after my first two curt, ":rolleyes2:you've already been severely overcomped" responses from hosts, (when I was just sent there to put ID points towards resort fee),
    my first reaction was they were trained to do that and a few fish and maybe a whale or two would react with an, "I'll show you big play" comp chasing reaction the next trip.
    The rooms are pretty damn nice also, I could see them having a higher internal cost than many.

    iirc, the @ReTriggerMe thread leaned the opposite way, like needing to earn the tier based offers but not monthly comp offers,
    I'd guess the answer either way is low play them too much, offers get cut.
     
    Last edited: Jul 24, 2021
  19. Chuck2009x

    Chuck2009x VIP Whale

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    Not referring specifically to Cosmo, but it seems to me like a lot of people who go in for back end are routinely told they were over comped and yet they continue to get the same offers.

    (ETA: which is not impossible, but there's a little disconnect there if it happens to the same person repeatedly)
     
    Last edited: Jul 24, 2021
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  20. pressitagain

    pressitagain VIP Whale

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    My host texted me (a couple days prior to checkout), asking me to charge everything to room. Said Cosmo, would take care of the charges. I didn’t have to ask…
     
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