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MyVegas Chip award inaccurate

Discussion in 'MyVegas' started by Bozvegas, Jan 30, 2020.

  1. Bozvegas

    Bozvegas Newbie

    Joined:
    Jan 30, 2020
    Messages:
    2
    Location:
    FL
    Trips to Las Vegas:
    3
    Newbie here. Was playing ElectroLink today and twice won the minor jackpot. But the "win" amount was significantly lower than the jackpot amount. Clearly a technical problem. Either the jackpot amount was somehow wrong or the addition was wrong. I took screenshots and submitted to support. I don't want to collect any free chips or play anymore b/c want them to see my chip count, which will reflect the issue. Are they generally pretty quick to respond and correct?
     
  2. Bozvegas

    Bozvegas Newbie

    Joined:
    Jan 30, 2020
    Messages:
    2
    Location:
    FL
    Trips to Las Vegas:
    3
    "Contact Us" replied and said it was a "visual" and that others have had the same issue and they are working on it. WTH?