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CET VIP Reservation Phone Number help please?

Discussion in 'Comps' started by SuzyQ, Jun 9, 2017.

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  1. SuzyQ

    SuzyQ Tourist

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    Hi all, I have been Diamond for 2 years now and still no host or ever given the VIP reservation number promised... Can one of you please help by giving it to me?

    Thanks in Advance!!!
     
  2. mh0213

    mh0213 Low-Roller

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    It's shows on back of your TR Diamond card as "877-7-PLAYER" which is 877-775-2937. Also, if you have TR mobile App. push "contact us" on MY TR, it will dial the number.
     
  3. nostresshere

    nostresshere Mr. Anti Debit Card

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    some people can see host name on their mobile app, when signed in.

    And, for room reservations, you can always check the rate calendar online.
     
  4. easy_money

    easy_money High-Roller

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    Tier status doesn't determine if you have a host or not, your play does. Is there a specific reason you need a host for? Most of the stuff you can do on your own on TR website.
     
  5. SuzyQ

    SuzyQ Tourist

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    Just didn't have the number, or do I thought... Have done great without one. Check with the host on duty when checking out and have been comped appropriately. Thanks though.
     
  6. Chuck2009x

    Chuck2009x VIP Whale

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    Every time I've called the 877-7-PLAYER number I get dumped into the regular phone queue. Spend about 3 minutes going through what I want to do until the rep notices I'm Diamond or whatever qualifies you for VIP, they transfer me and I get to start over again with the VIP rep.
     
    • Agree Agree x 1
  7. mh0213

    mh0213 Low-Roller

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    That's Interesting. I never use the number but if it doesn't connect to the VIP service, what's the point of giving us different number!
     
  8. jon_vegas

    jon_vegas High-Roller

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    Call the 800 number of the property you want to make a reservation with and have them transfer you to "VIP Services" - works for me every time.
     
  9. SuzyQ

    SuzyQ Tourist

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    I think that was happening to me too. Just seems like regular customer service.
     
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