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CET "Stay With Us & You'll Also Get"

Discussion in 'Comps' started by Sfgiants13, Mar 4, 2017.

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  1. Sfgiants13

    Sfgiants13 High-Roller

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    I booked a comp room next month (nothing additional like freeplay or credit) and was flipping through my offers online and noticed I can get some freeplay. I called and tried adding it to my reservation but they said all I had to do was go to the total rewards desk and ask for my offers. But, at the bottom, it said that these must be booked on the corresponding hotel offer to redeem. I've never done these before so I feel like I've left some freeplay on the table by not doing this in the past. Will I have any issues when I get there if my room wasn't booked on a specific offer?
     
  2. PrinceTy89

    PrinceTy89 Tourist

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    I was told this as well, but when I got there they said that since I had booked under a separate offer that I could not use the offer code for the free play.
     
  3. NewOrleansSlimm

    NewOrleansSlimm VIP Whale

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    simply cancel the reservation, rebook under the offer you want...its that simple
     
    • Agree Agree x 2
  4. shokhead

    shokhead No big spender unless eating drinking having fun!

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    That's what I was thinking.
     
    The Nugget!
  5. Sfgiants13

    Sfgiants13 High-Roller

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    I tried doing it online and it shows as nothing available on any day for any casino. The girl in reservations when I called said she couldn't pull it up as a valid offer. When I told her what it was she told me that there was nothing she could do on her end and I had to go to the total rewards desk.
     
  6. Chuck2009x

    Chuck2009x VIP Whale

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    This is what those offers look like on the My Offers page:
    CETOfferList.png

    I don;t know why they list them separately. When I get an offer like this, I get an email that clearly states it's a package. If you book by clicking the Details button on one of the "Must Book By" buttons, the freeplay and resort credit is automatically associated with your reservation.

    So how do you know that those freeplay and resort credit offers are linked to the hotel offers?
    1. By the start and end dates - they're identical
    2. By the codes that show up - compare the freeplay and resort credit offer codes to the hotel offer code and you'll see they're mostly the same - the first 6 characters are identical. If you've seen a number of cycles of these offers, you can tell.

    Hotel offer code:
    upload_2017-3-4_11-54-50.png

    Resort Credit:
    upload_2017-3-4_11-58-23.png

    Freeplay:
    upload_2017-3-4_11-56-38.png
     
  7. Frankr163

    Frankr163 High-Roller

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    I recently tried to add a free play offer to an existing reservation as I have done in the past.
    I was told no, and that I would have to cancel the resi and book a new one under the offer code. However under the offer code I would get 2 nights comped
    and the remaining 3 days at casino rate.
    I would have to give up a 5 night comped suite for a minimal amount of free play.
    No thanks!
     
  8. phantomfj

    phantomfj High-Roller

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    I rebooked once to get a minimal amount of freeplay........ I had a Queen strip view Jubilee room at Bally's comped for 5 days(on the calender it was booked), then I got an offer for a bit of free play, called and rebooked under the offer.....checked online a couple of days later and my room was now a basic Indigo room. Called back, the offer is tied to a certain class of room, they could/would not give me my original Jubilee room under that offer......so just remember, any offer may be coded to a certain class of room.
     
  9. Sfgiants13

    Sfgiants13 High-Roller

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    Ah ok thanks it makes more sense now. Too bad it looks like the dates I need are already sold out for these offers so I may be stuck with just the room.
     
  10. Chuck2009x

    Chuck2009x VIP Whale

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    Yes, it's true. I don't think it's so much that the offer is tied directly to a certain class of room - it's more that the full value of the throw-ins is considered as part of the overall comp value (although that's pretty much the same thing really). So if my offer throw ins are $100 FP and $50 RC, on a 5 night stay it might only show me rooms that are priced lower than what I can get using the straight availability calendar. It depends on your exact play level and exactly how much they calc your comp value to be on a per night basis. I think they're pretty precise about it too at CET - I've had rooms that were only $5 more a night drop off when I apply an offer.
     
  11. LV_Bound

    LV_Bound VIP Whale

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    Companies do stuff like this and avoid paying out any money and wouldn't be surprised if its within a companies training policy.
    Companies know the majority of people won't follow up.
     
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