1. Welcome to VegasMessageBoard
    It appears you are visiting our community as a guest.
    In order to view full-size images, participate in discussions, vote in polls, etc, you will need to Log in or Register.

CET Free Hotel Stay Every 5,000 TCs -- How To Redeem?

Discussion in 'Comps' started by mdude, Apr 23, 2021.

  1. mdude

    mdude Tourist

    Joined:
    Apr 14, 2021
    Messages:
    17
    Location:
    NJ
    Trips to Las Vegas:
    10
    Obligatory introduction that I'm very new to caring about casino loyalty programs.

    So, so far this year I've earned 15,000 tier credits. According to the Caesars Rewards website, for every 5000 TCs you earn, you get one free night in Atlantic City or Las Vegas. Does anyone know how to redeem this? I found an earlier thread about this with the same question but there was no answer. I don't see any kind of free night offer on my Caesars Rewards app, nor have I received any emails or whatnot about it. I tried calling Central Reservations and they couldn't do anything without an offer code. And the only relevant phone number I could get from them was for the Caesars Rewards desk at Caesars Palace, but they aren't answering their phones.

    If anyone has any info on this, I'd appreciate it! Thanks!
     
  2. Astribling

    Astribling Alice In Casinoland

    Joined:
    Oct 3, 2017
    Messages:
    4,350
    Location:
    Indiana
    Trips to Las Vegas:
    20
    Normally, I would get an email every time I hit a 5K level, 10K, 15K, etc. And then they show up in my offers.
    But I just looked and I've been over 5K for at least a month now and haven't received an email nor has anything showed up in my offers. So I wonder if they are still doing this? Just running behind.

    Sorry I wasn't much help though.
     
    Vegas in December, Yes Please! Hotel TBD
  3. Wallew

    Wallew VIP Whale

    Joined:
    Apr 28, 2018
    Messages:
    1,175
    Trips to Las Vegas:
    0
    I don’t think many of us have had much luck using the free nights. I haven’t tried to use them in Vegas but have a few times in AC. Every time i have tried, it says it is a blackout date.
     
    • Agree Agree x 1
  4. Matty Ice

    Matty Ice High-Roller

    Joined:
    Dec 5, 2011
    Messages:
    875
    Location:
    Columbus, OH
    Trips to Las Vegas:
    40
    Both times I've used that 5k TC promo, I called to book it.
     
  5. greekjim

    greekjim King Gyro

    Joined:
    Aug 30, 2011
    Messages:
    1,692
    Location:
    Somers WI
    Trips to Las Vegas:
    7
    I just broke up 10k last Sunday, no email saying anything about a free night for hitting another 5k
     
  6. Chuck2009x

    Chuck2009x VIP Whale

    Joined:
    Apr 5, 2009
    Messages:
    11,191
    Location:
    Boston
    Trips to Las Vegas:
    27
    They used to show up in My Offers on the webpage, but I don't see them now. I poked around the website a little and I couldn't find any mention of it.

    They weren't much use if you already get comp nights because you couldn't tack them onto a comped stay, at least in Vegas.

    I think they were really aimed at people who go to local joints with no hotels and don't play at a high enough level per visit to get comps in LV or AC but manage go to their local often enough to rack up a lot of TCs over the course of a year.

    I do remember getting emails about them and the codes were real generic like ABCDE5K, ABCDE10K, etc, so if someone can find their email, you'll have a shot at figuring out the code (assuming they still do these offers). I couldn't find my own emails though.
     
    Last edited: Apr 23, 2021
    • Agree Agree x 1
  7. Tarpie

    Tarpie Low-Roller

    Joined:
    May 23, 2007
    Messages:
    419
    Location:
    Northern Virginia
    Trips to Las Vegas:
    69
    I got an e-mail on March 30. I started 2021 with 19,xxx TCs because of the fourth quarter promotion. I got another e-mail with additional nights from play in Reno/Tahoe two weeks ago.

    The offers are not appearing online as they had in the past. It doesn't really matter because I was never able to book one online and never bothered to call. Maybe this is the year I call in to try to use one for a weekend AC night.

    free nights.png
     
    • Like Like x 1
    • Informative Informative x 1
  8. Chuck2009x

    Chuck2009x VIP Whale

    Joined:
    Apr 5, 2009
    Messages:
    11,191
    Location:
    Boston
    Trips to Las Vegas:
    27
    Yeah, I would just call and try to use the codes in @Tarpie 's screenshot, I think they're going to be the same for everybody. If not, worst that happens is they say it doesn't work, and you can wait and see if someone else posts different codes.

    Give them the first one, then just go down the list if you want more than one night. They may not let you back-to-back them.

    There's been threads about these "offers" before if you want to try a search. There was a little bit of YMMV aspect to people's experiences trying to use them, but they were useless to me.
     
    Last edited: Apr 23, 2021
  9. fasbman

    fasbman High-Roller

    Joined:
    Dec 9, 2007
    Messages:
    725
    Location:
    Near Houston
    Trips to Las Vegas:
    50
    One thing I know that they won't let you do with them is to extend a 5 night comp stay (the maximum number of nights they will comp for MOST people). Since I can get 5 nights comped pretty much anytime in Vegas (and AC is not easy to get to from Houston), they are pretty much worthless to me!
     
    • Agree Agree x 1
  10. mdude

    mdude Tourist

    Joined:
    Apr 14, 2021
    Messages:
    17
    Location:
    NJ
    Trips to Las Vegas:
    10
    Thanks so much for the replies, especially Tarpie! I will call back with those codes in hand and see if I have better luck
     
  11. nostresshere

    nostresshere Mr. Anti Debit Card

    Joined:
    May 4, 2009
    Messages:
    20,275
    Location:
    TN
    Trips to Las Vegas:
    25
    First thing I would do is to log in and see what rooms will cost you WITHOUT USING ANY OFFER CODES. None. For most folks, they will get rooms anyways. If you are not getting rooms, that is another story.

    Let us know what you find.
     
    • Like Like x 1
    • Agree Agree x 1
  12. mdude

    mdude Tourist

    Joined:
    Apr 14, 2021
    Messages:
    17
    Location:
    NJ
    Trips to Las Vegas:
    10
    The room comps that I'm able to get appear to be very limited. Definitely no weekend comps, and even my available weekday comps are scattered throughout the calendar -- and none at all for Caesars AC/Caesars Palace.

    I should have mentioned the majority of my TCs (10,000+) have been from online gambling using the Caesars Casino app in New Jersey. I became Platinum solely from online gambling TCs.

    I only have two physical trips to AC to account for so far - including the 5x TC weekend. It was after my first trip that I started seeing (limited) comps
     
  13. oghuman

    oghuman VIP Whale

    Joined:
    May 24, 2010
    Messages:
    3,233
    Location:
    NYC
    Trips to Las Vegas:
    46
    I never noticed that 5,000 tier for a free room. I normally just email or text my host for my AC rooms.I haven’t paid for a room on many years so I don’t even pay attention to free room offers. I’ll check it out after next AC trip.
     
  14. nostresshere

    nostresshere Mr. Anti Debit Card

    Joined:
    May 4, 2009
    Messages:
    20,275
    Location:
    TN
    Trips to Las Vegas:
    25
    This makes sense. Since you have limited play, comps are limited. Dollars played is the ultimate factor.
     
    • Agree Agree x 2
  15. mdude

    mdude Tourist

    Joined:
    Apr 14, 2021
    Messages:
    17
    Location:
    NJ
    Trips to Las Vegas:
    10
    Yeah. I made the mistake of thinking that online gambling was treated similarly to on-property gambling since you earn TCs (and the online earning levels are half of what they are on property -- e.g., 1 TC per $10 on slots, 1 TC per $100 on everything else. So you can do the math on what my "dollars played" online is).

    It makes perfect business sense because why give me free stuff to go to a casino when I'm just giving them money from home? So, just gotta ramp up my in-person play :)
     
    Last edited: Apr 24, 2021
    • Agree Agree x 1
  16. AlPal

    AlPal Vegas Addict

    Joined:
    Mar 29, 2019
    Messages:
    955
    Location:
    Michigan
    Trips to Las Vegas:
    51
    I’ve never had any luck booking them, always “unavailable”.
     
    Trip 52! 10/29-11/1 Encore Comp/Trip with Dad/NHRA Race-/Halloween
    Trip 53! 11/21-11/2? More SW travel funds to use, Cosmo comp burn?
  17. mdude

    mdude Tourist

    Joined:
    Apr 14, 2021
    Messages:
    17
    Location:
    NJ
    Trips to Las Vegas:
    10
    So an update in case anyone is interested. I called 1-800-CAESARS this morning and gave them the offer code from Tarpie's screenshot (CR50001N1). They put me on hold for a few minutes and then came back to say that they didn't see that offer in my account...

    So my next step was to email Caesars Rewards. Will see if anything comes out of that...
     
    • Like Like x 1
  18. subafrk

    subafrk Longing to be sipping a Scotch at the Cromwell...

    Joined:
    Dec 20, 2008
    Messages:
    913
    Location:
    Phoenix
    Trips to Las Vegas:
    200
    I have the same codes as Tarpie. It appears that they are generic and are sequential, my 20k shows CR20KT1N1. Funny thing is that I can't find them in my CET account, I only have an email to reference.
     
    SEMA, we'll see if we make it to the actual show this time...
  19. vegasvstr

    vegasvstr VIP Whale

    Joined:
    May 31, 2017
    Messages:
    2,031
    Location:
    Usa
    Trips to Las Vegas:
    9
    Same, also have a few emails with some May/June offers that don't show up.
     
  20. mdude

    mdude Tourist

    Joined:
    Apr 14, 2021
    Messages:
    17
    Location:
    NJ
    Trips to Las Vegas:
    10
    Just updating for posterity -- I got an email back from customer service and they said something about my mailing preferences and my offers not being generated. Whatever that means. But they said they have reached out internally to correct my account and that it should be resolved in 6-8 weeks. Crossing my fingers on that!