Talking about how long they take to process this happened to me: Several years ago I used passport for a 7* trip at that time and still now you get $1,200 toward the airfare. When I gave it to my host to send to Passport the the fare was less than $900 they took over 2 weeks to get to it and the final price for the flight I wanted was over $1,200. This meant I had to pay the overage. I told my host to book it on a different airline and they did for a cheaper price. I never used Passport again after that.