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Casinoboss back to answer more of your questions!

Discussion in 'Misc. Vegas Chat' started by casinoboss, Jan 2, 2015.

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  1. casinoboss

    casinoboss Low-Roller

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    1.) Maybe 30-40% with the rest in meetings and doing other administrative stuff. Obviously a lot more if we have a special event going on or something like that.

    2.) Dealers: Probably not many. Floormen: Probably all of the day shift and swing shift ones.

     
  2. mrem3200

    mrem3200 VIP Whale

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    Love the insight, thanks for taking the time to do this. How long do you monitor someone that is suspected of counting before they get backed off? And how often does that happen (that you tell someone they can't play anymore because they are counting?) I just have no sense of how common this is, once a year? once a month? once a week? every day?
     
  3. casinoboss

    casinoboss Low-Roller

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    How long: It really depends on the player. I've seen cases where it's super obvious from the get go and they get backed off very quickly (e.g., 20-30 minutes) and other cases where we can't figure out what's going on so it takes literally weeks of observation and analysis.

    How often: It really depends on the casino but at my current one it's probably 2-3/mo depending on how busy it is.
     
  4. mrem3200

    mrem3200 VIP Whale

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    What about people changing their bets after the fact? I was playing BJ one time (don't remember where) and the guy at 3rd base was betting 5 chips or so per hand, red on top and a combination of red and green below. More than once, when he had a winning hand he changed out one of the red chips (not the one on top) with a green as the dealer was paying the other players. He was very good at it. I didn't say anything at the time because...well I am a pussy and didn't want to get involved. After he left I told the dealer and she said she thought he may have been doing that and then told the Pit. Is this common (for someone to try to cheat like this) and would security have tried to track this guy down after the fact?
     
  5. casinoboss

    casinoboss Low-Roller

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    Not nearly as common but yes, there would very likely be a security/surveillance investigation conducted to try and ID the player in case he tried to return. This move is called "past posting".

     
  6. Terry Benedict

    Terry Benedict VIP Whale

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    When I am in a slow game, I ask the dealers or pit bosses to tell me a good gambling story. Either a fantastic win or a tragic loss. Can you give us one or two?
     
  7. casinoboss

    casinoboss Low-Roller

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    We caught our biggest player stealing the TVs out of the room. Because he's our biggest player we would have just given him the TVs so we were perplexed so we asked him about it. He said something like "I can afford TVs and I know you'd just give them to me but I've lost so much money in this place it feels good to steal them."

    We let him keep stealing them.
     
  8. bedaniels

    bedaniels High-Roller

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    Hi casino boss, quick question on craps ratings.

    I normally play $220 across the inside (place bets) then press as they hit and normally never play the pass line unless shooting. The house advantage is higher on place bets than pass line bets. Does the box man take the type of bets you are making into consideration when determining the house advantage for comp calculations? Would field or hardway players get a higher HA rating? Or does craps have a constant HA rating regardless of how you play?

    Thank you.
     
  9. RockyBalboa

    RockyBalboa Front Line Winner

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    Haha wow! That's crazy.

    Thanks for taking the time to chat with the board - great thread
     
  10. casinoboss

    casinoboss Low-Roller

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    Like with the other games it depends on the type of tracking system the casino has. Some only allow one HA setting per game while others allow for different HA based on skill.
     
  11. sindustry

    sindustry VIP Whale

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    Lol...that's a good one! At least he straight up told the truth when asked. How the hell do you hide a tv? Guess he just nonchalantly rolled them out with the bellhop.
     
  12. SW

    SW Well-Known Member

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    Thank you for answering our questions!
     
  13. SW

    SW Well-Known Member

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    Change is inevitable. As players, we embrace some changes and spurn others.

    As a casino employee, which industry changes during the last 20 years were you glad to see happen? Which changes do you wish hadn't happened?
     
  14. casinoboss

    casinoboss Low-Roller

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    Yes the bellhop alerted us.
     
  15. casinoboss

    casinoboss Low-Roller

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    Glad: The advent of technology which allows us to make smarter decisions, more quickly. And even though it's diluted the industry, I appreciate the expansion of gaming into new jurisdictions to give employees more opportunities to advance their careers.

    Not glad: The entitlement factor that we, as an industry, have fostered among players. In most hyper-competitive markets (e.g., Biloxi, Laughlin, Tunica, Las Vegas Locals, etc.) there is an arms race in marketing spend which is untenable. It's good for the players, obviously, because they keep getting more and more but as an operator the players don't spend any additional money which greatly affects profitability which then affects how we operate which makes work very, very stressful.
     
  16. Travel Fanatic

    Travel Fanatic The Arbiter of Taste Caviar Kid

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    Your last response made me think of a couple questions: first, how much Vegas gaming revenue do you estimate comes from locals or visitors? Second, with tourism numbers increasing again, do you predict the casino companies will make better offers to get visiting gamblers in the door or do they already assume we're coming regardless?
     
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  17. casinoboss

    casinoboss Low-Roller

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    1.) It really depends on if you're talking about the strip vs. off strip vs. locals-only. A place like Wynn is probably only going to be like 10% locals, Orleans maybe 50%, and Santa Fe Station probably 90%.

    2.) With the economy improving I would expect offers to go down. No need to "buy" business like you saw in the 2008 era.
     
  18. SW

    SW Well-Known Member

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    A couple of questions regarding video table games:

    How do they compare to traditional table games in profitability when you factor in purchase price, maintenance etc?

    Have they met expectations in regard to usage/popularity?
     
  19. merlin

    merlin MIA

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    I would like to know how, when payouts/rules are changed that adversely affect the player(say lowering vp payouts), you factor in lost play/business? Is there a general rule that if you lower payouts you will lose X % of play, etc, to other casino's that dont change them? Or do the accountants think that people are stupid and will continue to play no matter what?
     
  20. casinoboss

    casinoboss Low-Roller

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    Certainly in jurisdictions where live table games are not allowed, these units have been very successful.

    I think for others, the reactions are mixed. The purchase prices are very high compared to pulling out an extra blackjack table out of the warehouse. There is, though, a market (e.g., those intimidated by live games) that they serve so it's probably worth it to have 1-2 if you can afford it both from a monetary and floor space point-of-view.
     
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