Ok, so I recently took a trip to Vegas and made a note of going to Carbone for dinner on the Friday evening after a show. I've hear many good things about this restaurant and been wanting to try it out for some time now especially with the multitude of great reviews I've had read. Well, the stars aligned (or misaligned) and the opportunity presented itself and I took it. To start off with, I had made reservations and arrived at said time, checked in at the front desk and was assured that it would be a few minutes. About 20 minutes later, we got the call out for our table at the ready. Hmmm... not a great start, but it is friday night and the restaurant is bustling. Plus we had some waiting area entertainment (read - scantily clad women being silly) so waiting 20 minutes for a reservation isn't too bad, right? Seated and handed menus. They finally came around after quite some time to take our drink order and some more time to get our wine served. At least we can spy on what the dishes looked like coming out of the kitchen looked like. They looked good. So that helped in getting our appetites going. So we ordered a starter - sizzling panchetta, pasta - Spicy rigatoni vodka, main - Veal Parmesan sizzling panchetta - was not quite what we though it would be, its basically porkbelly with some pickled lettuce in a hot pan. The server didn't quite describe it very well and certainly did not say that this dish had a sourness with the pickled lettuce (at least that was what I tasted). spicy rigatoni vodka - served lukewarm, the sauce was not spicy at all and very bland, took a bite and didn't eat another. Now what was interesting here was that they served it in 2 separate plates (there was 2 of us) as opposed to family style single dish. I would have rather they let us serve ourselves. Veal Parmesan - it was well prepared, the veal was tender and flavourful, there was nothing to complain about this dish. Now here is where things went really downhill... our server never came back to check on us so we couldn't even get the rigatoni refired or get a substitute or to even get another glass of wine. We ate half the Veal before we just gave up and asked for the check without seeing the dessert cart. When we discussed our disappointment, our server offered to make a new rigatoni, we declined as it was a just a passing gesture as we already indicated that we are finished dinner. He did try to get our rigatoni taken off our bill (seeing that we barely touched the pasta it was the minimum you should do) only to get half of it taken off. He comes to us with a thinly veiled attempt to talk to the manager to get the whole charge taken off in attempt to get a tip for his "service". He comes back with his victory and like the crowing rooster made the sun rise, there was no other attempt to satisfy our disappointment. We did leave an appropriate tip (18% on the bill) just because one of my parents was a professional server and I know how hard they work. In closing, I've been to many higher end restaurants in Vegas (Sage, NOBU, Catch, Bardot, Mott32, Jaleo, Scarpetta (by the way, the italian and service here was by far much better), etc...) you expect a certain level of service with a quality of food when you're paying the prices listed. Moreover, you tip exactly as you should even more so if service was above and beyond. Unfortunately, Carbone did not meet those standards... a real shame.