I have a question.. someone I know won freeplay and it was not on the card, she goes to players club to find out why. Lady at desk says there is a problem, calls security. Security comes up and escorts her back to back office where they say she "stole" 477 that was sticking out of the cashout kiosk. "She" says I did not do this. They say it happened back in March, mind you she goes to said casino at least a few times a month. They say they know its her because shes the last person to use the kiosk after the person who did not get their money and she should have turned it in. "She" said she did not steal it, and they asked her several times for the money, which "she" did not have. Question, if they have no proof and all they can say is that the ticket that "she" cashed out was linked to her via players card and since "she" was next to use it it has to be her. They will not show her the video, is that legal? Also this occurred over three months ago, why attack her now? This same casino allowed my husband to be robbed, and nothing done, and also my grandma left a ticket in machine for over 350, and when told to security they said too bad so sad,any money left is fair game. So if in fact "she" had taken it why would the rules not be the same too bad so sad?