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Be Careful at PLAZA… Playing with your wife’s card is Illegal!

Discussion in 'Downtown Hotels' started by BJ1986, Dec 7, 2016.

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  1. eaglejohn

    eaglejohn VIP Whale

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    He was already member/ It is only for new members and 1 time. She was new member, he was not. call foul
     
  2. Vegas Insight

    Vegas Insight King of no media

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    After all is said and done, I suspect the end result is that those who have decided the Plaza is a rotten, lousy casino will assume no embellishment by the OP whatsoever and point to his story as further evidence that the casino is despicable. Others who have had good experiences (like me), will put more faith in a guy (Gary) who puts his reputation on the line, as well as him employer's reputation, by putting his name to it.

    Either way, it has been entertaining.
     
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  3. abraxis

    abraxis Low-Roller

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    I agree. confirmation bias here seems to be most prevalent on threads regarding the Plaza. One group gonna hate them no matter what (some rightfully so and others inexplicably) and others seem to either have skin in the Plaza game, have personal relationships with Plaza personnel, and/or have had good experiences there and thus extol the virtues of the place. Neither side is wrong, but each should be taken with a few grains of salt.
     
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  4. bubbakitty

    bubbakitty Doing retirement again and happily so....

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    I don't think it is clear as mud but if you go there and get screwed then come on here and report such; we will empathize; I will empathize.
    Plaza is not for me. I hope it works out great for anyone choosing Plaza. No harm meant. But there are just too many things which shake the flag and if I ignore the flag then sailor beware.
    THere are problems I am sure where I stay. I am sure I will encounter them eventually. I just don't want to go and do a promotion that could ruin my time in Las Vegas. This board is great as you can learn from others and avoid issues; plow on through and have a wonderful and / or crappy time in spite of reported issues; or just do what you've been doing all these years to your satisfaction. But please, deplane responsibly.
     
    NFL Wild Card--
    NY giants vs Cincinnati-- y not?
  5. Valgal

    Valgal Interesting and rude are not the same thing.

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    Gary said that at no time was security called. The OP didn't say they were called, but that the woman at the desk mentioned she should call security -- kind of seems like a bit of bully move. (If that is what she said) Gary said he was involved, but were you present for every conversation had at the desk? I think for most of us that was the kicker here -- not that he should get the promotion. But his explanation of how he was treated after. I would have felt embarrassed or threatened if a casino worker mentioned that she should be calling security to have me escorted out --- i.e. a perp walk out the door.

    There is always the other side of the story. Honestly I could see me and my husband doing the same thing, -- Hey honey I really don't want to sit in front of the slot machine to try and lose $500 do you want to do it for me? --- Since we pool are money together and it is our money I would not have seen it as a big deal -- unless it was stressed to me at sign up -- I really don't see that much difference in this and from letting someone play on your card to run up points and comps and potentially getting better offers.

    I have never stayed downtown and it is on my list. There are many positive TRs and posters on here that stayed and continue to stay at the Plaza. I would still consider the Plaza when I stay - one negative experience is not enough for me to rule it out.
     
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  6. kevin853

    kevin853 High-Roller

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    I'm with the OP here. If the casino were watching him playing on girlfriends card and it was against the rules they should have stopped him during his play.

    Why wait for him to 'spunk' $1.5k then play hardball?

    Threatening to call the police etc etc is just a ploy by casinos to scare people. It would 100% be laughed at as it is in the UK.

    Biggest crooks of them all are casinos who offer promos and insert small print into terms to trick people.

    Do not offer promos which will be exploited by advantage players. I would rather just play without bonuses to save any problems like the OP experienced. Usually casinos who offer big bonuses to attract customers are generally struggling like a few online bookmakers in the UK who have gone bust over the last year or 2 and snatched players money along the way.

    Will not do the Plaza many favours on here with the attitude shown and I for one will not be visiting with their attitude towards people who are trying to make a few quid.
     
    Last edited: Dec 10, 2016
  7. PlazaPoker

    PlazaPoker Plaza Host

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    Every decision made was by me and every interaction I was present for. I wont go into anymore detail because I feel anymore information starts to invade privacy and I like to keep my posts/interactions positive, informative and fun. That's what I'm here for. This just happen to be a 1 in a million shot that I was the person directly involved.

    I will say though that a television show based around the Plaza would do great on Netlfix. Every Plaza post get 4500 views and hundreds of comments. You love us or well you don't. Maybe Spielberg has a VMB account! :popcorn:
     
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  8. Multifarious5

    Multifarious5 VIP Whale

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    Classy response, on both of your responses PlazaPoker. Like others, I had no problems with the Plaza denying a promo if the rules weren't followed..the claim about how it was handled so dramatically is what was so worrisome. It definitely sounds like one of those issues where "you had to be there," so I am chalking this up as "not my business".

    I think being a host would be a fun job at times, but also a very, very tough job. Thank you very much for giving feedback from the other side! Between your classy response, and Blond defending the Plaza (she's got great Vegas insight, and if she's backing someplace, that holds weight for me), at least for me personally, I have now written this off as "you had to be there," and am just glad I wasn't involved! :D
     
    Down the Rabbit Hole, yet again...love Cosmo!
    Tower Suites Pampering for mom, mother daughter trip, rollaway for me!
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  9. makikiboy

    makikiboy VIP Whale

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    Thanks for replying Gary. Great that you were there to provide the Plaza's side of the story. But the main problem is that the OP tried to use the promotion with his GF's signup which wasn't part of the promotion rules, his GF needed to put in the play to get the money. Nuff said.

    I'm not sure if there was a note on the OP's account saying to call security because of the prior day's incident so I can't say what was the truth because I wasn't there.

    Yes, some people like the plaza and others don't. That's fine, not everybody likes a casino. Best that the OP move on to another casino if he wasn't happy about the way he was treated. We all can use our own experiences to see if we like or dislike a casino.
     
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  10. Miller12pack

    Miller12pack High-Roller

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    I have been following along from the beginning. I am on the plazas side. I don't know for sure what happened, but I can guarantee if any casino treated me like they claim they were treated, I would definitely wait and talk to the cops. For some reason the Plaza is being targeted as a bad place, and all they want to do is get back in the game. Don't kick a dog when he's down, help him up. Stay strong Plaza and you will be fine.
     
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  11. spinette

    spinette Low-Roller

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    OP: As a fellow player, I would have done the same thing. Shame on the casino for playing the ex post facto card. I am surprised all-but a few on this thread are siding with the casino.
     
  12. abraxis

    abraxis Low-Roller

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    Not throwing shade, but i attribute Blonde's backing more to her being buddies with one of the top suits there, more than anything. Her blogs (which i enjoy reading) always seem to feature a cocktail hour or meet-up with a Plaza exec.
     
  13. Multifarious5

    Multifarious5 VIP Whale

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    I think highly of Blond, but my neutrality was due to Gary's feedback, Blond's attestation was only a plus.

    I'm not saying the OP was right, or that The Plaza was right. I'm just saying it smacks of a situation where, if I wasnt there, I can only guess at the truth, based upon the follow up from the OP and Gary. (And I DID post previously supporting the OP, but Gary's feed back is what cause me to go dark/neutral.)

    On Blond defending the Plaza, if she has a good rapport with them, she should speak up for them. I'm alway backing Aria and Cosmo, because in my experience, they've been great to me..and I will keep advocating for them, unless I see something blatantly bad that is concrete, then I wont. (Ok, I'm a sucker for loyalty, until it's breached :))

    I DO think highly of Blond, but what made me rescind my skepticism of this situation was not Blonde, but Gary's response. I didn't mind the Plaza not honoring the promo if rules weren't followed, I just minded the security/police fiasco. THAT irked me, but when Gary said it didn't happen (calling security), that's what made me say "I'm out," not Blond's statement alone.

    I still don't know who's right/accurate, Gary, or the OP, but there's enough grey area, I'm done speculating. I did consider Blond's advocacy, but it's not what convinced me to stay neutral...that was Gary's feedback, 95%.

    I hope they (the OP and Gary) both have a happy, fruitful solution, but the drama is too grey for me to speculate on any further, it's just too murky.

    And the worst? I've never even stayed on Fremont, I need to have tomatoes thrown at me for even chiming in! :)
     
    Last edited: Dec 11, 2016
    Down the Rabbit Hole, yet again...love Cosmo!
    Tower Suites Pampering for mom, mother daughter trip, rollaway for me!
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  14. frankb

    frankb Tourist

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    Just in case this got lost, but wasn't the problem that he was not only playing the first girlfriend's promotion but was also playing a second girlfriend's promotion at the same time?

    He then tipped them off after he was finished playing when he took 3 cards (his, girlfriend 1 and girlfriend 2) to the host looking for a $300 comp and had to try to explain where the two girlfriends were when asked for identification.
     
    Last edited: Dec 11, 2016
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  15. eaglejohn

    eaglejohn VIP Whale

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    Details LOL. Who cares about the facts. Let's just blame the Plaza.
     
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  16. ddechenne

    ddechenne Low-Roller

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    Appreciate your response. Good to see someone is listening to their customers.
     
  17. merlin

    merlin MIA

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    Well, that explains it, he didn't qualify so he said "I'll play with your card to get the promo", I dont see that as a big deal, the fact she wasn't there was a minor detail. I bet if she was there but stood behind him they still wouldn't have honored the promotion.

    The fact is they didn't win any money, they lost a lot(I think $1500 is a lot), treating them like that was terrible, having promo's you really dont want people to use is terrible, offering them a $2 comp is terrible. The whole thing is sad, you just dont hear stories like this from well run places.
     
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  18. Blonde_4_ever

    Blonde_4_ever LasVegas4ever.com

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    OMG...seriously?

    I have stayed at the Plaza 5 or 6 times in the last two years and always enjoyed my stay, so I write about it.
    I have met the CAO twice.
    We aren't skipping down the hallways hand in hand.
    I am not being paid.
    My room is not a suite.
    I don't get free meals.
    I state my experiences.
    I don't base my opinions on what used to be, I base them on what is happening now.

    Every time someone reports a GOOD experience at the Plaza...the topic drops like a stone down the page...never to been seen again.
    Like this.....https://www.vegasmessageboard.com/forums/index.php?threads/my-recent-plaza-stay.136470/

    Every time someone has something bad to say, it lives forever at the top of the page. SMH
     
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  19. xothan

    xothan Low-Roller

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    Ha, this is actually a very interesting cultural difference. In Canada, common-law relationships are very much treated seriously -- by law you are considered husband and wife after living together for one year. So, in fact, many Canadian couples (and most French Canadians in particular) never get married, and the term girlfriend and wife are interchangeable.

    And here's the other thing -- in French Canada, it is illegal to take your spouse's last name! So they must have different last names.

    So for the OP, when he says wife, it's actually equivalent to girlfriend, and vice versa! In French Canada, these terms are nearly completely the same.

    Funny right?
     
    Last edited: Dec 11, 2016
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  20. merlin

    merlin MIA

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    Interesting, I didn't know that, also interesting that the poor guy lost $1500 chasing a promotion and the plaza acts like they're the victim.
     
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