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Wynn Slots Anyone still waiting for their buffet(s) gem refund?

Discussion in 'Wynn Slots' started by Init2winit, Mar 17, 2020.

  1. Init2winit

    Init2winit Low-Roller

    Joined:
    Jun 15, 2019
    Messages:
    352
    Location:
    Westeros
    Trips to Las Vegas:
    10
    still waiting and emailed 3 days ago no response yet...
     
  2. Nevyn

    Nevyn VIP Whale

    Joined:
    Apr 13, 2007
    Messages:
    6,630
    Trips to Las Vegas:
    13
    Mine was immediate on the announcement of the change

    did you cancel yourself or let the app do it?
     
  3. VegasBJ

    VegasBJ VIP Whale

    Joined:
    Aug 23, 2009
    Messages:
    5,764
    Location:
    usually Shadow Creek
    Trips to Las Vegas:
    436
    might have reduced staffing at the moment, so may take longer than normal.
     
  4. Init2winit

    Init2winit Low-Roller

    Joined:
    Jun 15, 2019
    Messages:
    352
    Location:
    Westeros
    Trips to Las Vegas:
    10
    the app did it
     
  5. pebbles

    pebbles VIP Whale

    Joined:
    Oct 15, 2004
    Messages:
    3,616
    Location:
    Cumbria, UK
    Trips to Las Vegas:
    32
    I just cancelled my Wynn room reservation and the gems were credited immediately. The email confirmation was about 30 seconds later.

    I hope you get something sorted soon.
     
    • Like Like x 1
  6. Init2winit

    Init2winit Low-Roller

    Joined:
    Jun 15, 2019
    Messages:
    352
    Location:
    Westeros
    Trips to Las Vegas:
    10
    The friends at Wynn Slots emailed me back!

    Just got my gems back!
     
    • Like Like x 1