Hi Everyone, Was just wondering if anyone else has issues with Cosmo check in. We have been in Vegas since Thanksgiving and so far have stayed at Paris, Signature (Fav so far), Delano, Palms Place, Caesars, Cosmo, and now MGM. I book all our reservations at least 3 months in advance and always specify exactly what kind of room we would like and what Towers we like, etc. Absolutely no problems at any property except Cosmo. Here was my experience. I did not even try and check in until 2:45 in the afternoon and had requested a Terrace Studio in the West Tower. I was told that the room wasn't ready yet and they would text me when it was ready. Okay. So 45 minutes later they text that my room in the East Tower was ready and it's not even the room type I want. Grabbed our luggage to check out the room and of course our room key did not work, so I go back down to the front desk and asked again about getting a room in the West Tower and was told they did not have any room available in the West Tower. The room we got was nice, but I think if you make a reservation that far in advance and specify what you want, they should try and accommodate you. This seems to happen every time we stay there. I love everything else about the property but this always kind of puts a damper on our enjoyment there. They are also the only property so far that hasn't had a room available by 3:00. I know they want you to pay the extra $ for early check in, but there should be no problem getting a room by 3:00. The other issue we had was that we checked in on Tuesday and I had $75.00 Freeplay. I went Wednesday morning to load the Freeplay, but was told they had scheduled maintenance on the system and they weren't able to load it. We decided to go to a different property to gamble until they got it sorted out, which was late afternoon. These probably seem like minor issues, but it's a recurring thing for us. Probably just bad timing on our part.