I'm just full of dumb questions today. I have to try to help a friend book airfare for her grandson (who she takes care of) to visit family. He is not really mentally handicapped, however he definitely would not be able to fly without assistance. He would literally walk into the airport and not have any clue and go curl up in a corner. (He is around 16). 1. She wanted to take him directly to the gate. I said I didn't think that was doable & she would likely have to turn him over to someone at TSA??? Or would she be able to escort him to the gate with some type of pass? 2. Right now it appears that RT is actually about $100 less than a one-way for the non-stop route. Are there any issues if the RT is booked and he doesn't come back on the return flight? (It actually appears it's a changeable fare too so possibly they could alter the return flight & pay the difference - only reason I'm leaning towards that anyway in case she can't go get him) 3. How does a person go about booking the flight and requesting the assistance for the kid? Can it be done by phone anymore to make sure everything is set? Basically he would need to be escorted from where she could leave him to the plane and then back to the baggage area upon departure from the plane to meet his mom. Will they do that much? Looking at Delta right now. Definitely expensive - SW would be a ton cheaper on the one-way, but she wouldn't want to worry about him changing planes at Midway.